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All Journal Dinasti International Journal of Economics, Finance & Accounting (DIJEFA) Tematik
Arum Janie, Dyah Nirmala
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Economics, Econometrics & Finance Social Sciences

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PENINGKATAN PEMAHAMAN KITA-KIAT CARA MENINGKATKAN KEPUASAN PELANGGAN PADA PENGRAJIN BATIK DI KOTA SEMARANG Widhiastuti, Hardani; I.Winta, Mulya Virgonita; J.Rachamn, Moch Jodhy; Arum Janie, Dyah Nirmala
TEMATIK Vol. 2 No. 1 (2022): Januari
Publisher : Universitas Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26623/tmt.v2i1.4537

Abstract

Pengetahuan dan pemahaman mengenai pentingnya kepuasan pelanggan bagi keberlangsungan usaha Batik pada pengrajin Batik di Semarang sangat penting. Pelatihantentang kiat-kiat cara meningkatkan kepuasan pelanggan dilakukan untuk meningkatkanpengetahuan dan pemahaman pengrajin Batik agar dapat memahami pentingnya menjaga danmeningkatkan kepuasan pelanggan. Pelatihan dilakukan pada 38 UMKM pemilik/ pengrajinBatik. Kegiatan dilaksanakan dengan memberikan ceramah dan mengerjakan tugas dalamlembar kerja. Metode analisis yang dipergunakan adalah metode kuantitatif dengan perhitunganWilcoxon Signed Rangk Test, dengan membandingkan antara evaluasi awal dan evaluasi akhiryang diperoleh dari akumulasi sample rata-rata. Hipotesis yang dibangun adalah ada perbedaanpemahaman para pemilik usaha Batik di area Jawa Tengah antara sebelum dan sesudahdiadakan pelatihan tentang Kiat-kiat Memuaskan Pelanggan. Hasil perhitungannya adalahbahwa berdasarkan nilai Asymp Sig. (2-tailed) sebesar 0,038 < 0.05 maka Ho ditolak dan Haditerima, yang artinya ada perbedaan rata-rata skor sebelum dan sesudah mengikuti pelatihan.Dengan demikian dapat disimpulkan bahwa pelatihan kiat memuaskan pelanggan cukup efektifdalam meningkatkan persepsi pemilik usaha batik untuk memberikan pelayanan yangmemuaskan bagi pelanggan.  
The Influence of Profitability, Capital Structure, and Company Size on the Company Value of the Coal Sub-Sector in 2021-2025 Aini, Aisyah; Arum Janie, Dyah Nirmala
Dinasti International Journal of Economics, Finance & Accounting Vol. 7 No. 3 (2026): Dinasti International Journal of Economics, Finance & Accounting (July - August
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijefa.v7i3.7052

Abstract

This study aims to determine the effect of profitability, capital structure, and company size on company value in mining sector companies listed on the Indonesia Stock Exchange (IDX) for the 2021-2025 period. This study uses a quantitative method with a purposive sampling technique. The number of samples used is as many as mining sector companies that meet the research criteria during the 2021-2025 observation period. The data used is secondary data obtained from the company's annual financial reports published through the Indonesia Stock Exchange. The data analysis method used is panel data regression with the help of the EViews program. The dependent variable in this study is company value proxied by Price to Book Value (PBV), while the independent variables include profitability proxied by Return on Assets (ROA), capital structure proxied by Debt to Equity Ratio (DER), and company size proxied by Ln Total Assets. The results of the study indicate that profitability has a significant positive effect on company value, capital structure has a significant negative effect on company value, while company size has a positive effect on company value. These findings indicate that a company's ability to generate profits and optimal capital structure management are important factors in increasing company value in the mining sector.
Co-Authors Aini, Aisyah Hardani Widhiastuti I.Winta, Mulya Virgonita J.Rachamn, Moch Jodhy