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Competition of Mobile Banking Service Quality of Syariah Banking in the Digital Era Nurul Khomariyah; Asyari Hasan
Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE) Vol 7 No 1 (2024): Sharia Economics
Publisher : Universitas KH. Abdul Chalim Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/iijse.v8i1.4493

Abstract

The increasing competition in the Indonesian Islamic banking industry has encouraged many Islamic banks to improve the quality of service to customers by utilizing the rapid development of information technology. The study aims to analyze the competition in Mobile Banking Service Quality that occurs at Bank BSI and Bank Muamalat. This study uses an associative-comparative research type with a quantitative approach. The data source used for this study is primary data. The data collection technique used is a questionnaire with the number of samples was 100 respondents. The data analysis technique used in this study is simple linear regression analysis. The results obtained from the current study indicate that the service quality of mobile banking has a positive and significant influence on customer satisfaction at Bank BSI and Bank Muamalat. There is a difference in the quality of mobile banking services towards customer satisfaction between Bank BSI and Bank Muamalat with respective values ​​of 62.07 (62%) and 38.39 (38%). This shows that the quality of Bank BSI's mobile banking services is higher in customer satisfaction.
Tinjauan Mekanisme Pengelolaan Wakaf Uang Berbasis Digital Pada Lembaga Wakaf Majelis Ulama Indonesia Pusat Ahmad Munandar; Asyari Hasan
Jurnal Ilmiah Ekonomi Islam Vol. 9 No. 1 (2023): JIEI : Vol.9, No.1, 2023
Publisher : ITB AAS INDONESIA Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29040/jiei.v9i1.8433

Abstract

Talking about waqf is familiar to us both in practice and in theory. Waqf in the concept of religion has a dimension of worship, waqf is also called charity charity. The development of waqf has recently been increasingly supported by the government and MUI issued MUI Fatwa No. 2 of 2002 concerning Cash Waqf. The data used in this study are primary data obtained from direct interviews with the Central MUI Waqf Institution and the official website of the Indonesian Ulema Council and MUI Waqf Institutions. The findings of this study are that there is still no provision if direct investment in the form of investment in the MSME and agricultural sectors suffers losses, so when referring to the value of the waqf itself, the waqf may not decrease in the least from the initial nominal amount. This study also recommends the need for collaboration with financial institutions that already have applications or features that already contain waqf, such as with Bank Syariah Indonesia so that it is easier for people to make waqf transactions.