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All Journal Jurnal Sistem Cerdas Jurnal Pengabdian Nasional (JPN) Indonesia
Nailul Amani
Physics Department, Faculty of Mathematics and Natural Sciences, Syiah Kuala University
Automotive Engineering Computer Science & IT Control & Systems Engineering Education Electrical & Electronics Engineering Environmental Science Law, Crime, Criminology & Criminal Justice Social Sciences Other

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Analysis of The Influence of Trust on User Satisfaction of Mobile Application E-Commerce Using DeLone and McLean Method Amani, Nailul; Megawati, Megawati; Maita, Idria; Nur Salisah, Febi; Marsal, Arif
Jurnal Sistem Cerdas Vol. 8 No. 1 (2025)
Publisher : APIC

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37396/jsc.v8i1.490

Abstract

Lazada is one of the mobile-platform based e-commerce that has more than 100 million downloads. Lazada is an e-commerce site that offers several necessities such as mobile phones or tablets; household appliances, health and beauty, men's and women's fashion, baby and children's equipment, and electronics. User satisfaction is one of the important factors in the success of e-commerce implementation. However, there are still many complaints felt by Lazada application users which have an impact on user trust and satisfaction. Therefore, this study aims to determine the level of user satisfaction and how the trust factor influences user satisfaction on the Lazada mobile application using the DeLone& McLean model by adding the trust variable. Respondents in this study were Lazada application users in Pekanbaru City. This study uses a quantitative approach by distributing questionnaires online and sampling using a purposive sampling technique. The total data collected from 100 respondents was analyzed using the PLS-SEM technique with the help of the SmartPLS 4.0 tool. The results of this study indicate that Information Quality, Trust, and Use have a significant influence on user satisfaction and user satisfaction has a significant effect on trust. Of the 10 hypotheses proposed, four were rejected, namely information quality on trust, service quality on user satisfaction, system quality on user satisfaction, and trust on net benefit.
Grow Up Green: Edukasi Bercocok Tanam Bawang Prei melalui Media Botol Plastik di Sekolah Dasar Shakira, Naila; Gaisani, Naila Jinan; Amani, Nailul; Mufidah, Khoirun Nisaul; Hanani, Fahriah Ismi; Ramadhani, Cindy Avika Fitria; Afriansyah, Muhammad Fahrul; Prayogi, Nanda; Cholil, Muhammad; Awi, Mohammad; Putra, Brayen Aji Pramana; Nugroho, Arya Vito; Kurniawan, Deddy
Jurnal Pengabdian Nasional (JPN) Indonesia Vol. 6 No. 3 (2025): September
Publisher : Lembaga Penelitian dan Pengabdian Kepada Masyarakat (LPPM) STMIK Indonesia Banda Aceh

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63447/jpni.v6i3.1616

Abstract

This community service activity aims to increase environmental awareness and farming skills of elementary school students through the use of used plastic bottles as a growing medium for spring onions (Allium fistulosum L.). The program was implemented at SDN Gumuksari 01, Gumuksari Village, Kalisat District, Jember Regency, in August 2025, involving a total of 62 students in grades 4–6, but only ±40 students attended and participated in the entire series of practical activities. The method used was a participatory approach through the stages of preparation, implementation, evaluation, and follow-up. Evaluation was carried out through structured observations with a simple rubric (bottle cutting skills, number of aeration holes, depth of planting media) as well as reflection of student attitudes. The results of the activity showed active participation of students who attended with the output of ±40 units of planting media, filling 12 previously empty school pots, and positive changes in attitudes towards plastic waste management. Short-term impacts include increased technical farming skills, awareness of protecting the environment, and student motivation to plant at home. This activity provides novel value in integrating environmental education, waste management, and school-based food security with locally adapted green onions. Continued mentoring and integration of similar activities into the school curriculum or extracurricular activities are recommended.
Co-Authors Afriansyah, Muhammad Fahrul Arif Marsal Awi, Mohammad Cholil, Muhammad Deddy Kurniawan Febi Nur Salisah Gaisani, Naila Jinan Hanani, Fahriah Ismi Megawati - Mufidah, Khoirun Nisaul Nugroho, Arya Vito Prayogi, Nanda Putra, Brayen Aji Pramana Ramadhani, Cindy Avika Fitria Shakira, Naila