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All Journal Journal of Economics and Business UBS Nusantara Hasana Journal
Afifah, Risa
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Agriculture, Biological Sciences & Forestry Humanities Economics, Econometrics & Finance Education Nursing

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HUBUNGAN BEBAN KERJA PERAWAT DENGAN RESPONSE TIME PADA PENANGANAN PASIEN DI IGD (INSTALASI GAWAT DARURAT) RSU KABUPATEN TANGERANG TAHUN 2021 Afifah, Risa; Wreksagung, Hyang; Sari, Rina Puspita
Nusantara Hasana Journal Vol. 1 No. 9 (2022): Nusantara Hasana Journal, February 2022
Publisher : Nusantara Hasana Berdikari

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Abstract

The nursing services provided by the emergency room are very complex, so there will be a risk of increasing the workload of nurses who are excessive. The workload affects the accuracy and speed of service. Therefore the standard response time 5 minutes is an indicator that determines the quality of each service. Research objective to find out whether there is a relationship between nurse workload and response time in patient care. Research Methods: This study uses quantitative methods and cross sectional research design. This study amounted to 44 respondents who were taken by total sampling. The analysis used in this study is univariate and bivariate analysis using the Chi Square (ꭓ²) test. Research Results: The results of the Chi-Square Test analysis that has been carried out, it is known that the significance value of value = 0.606 or = > 0.05, it can be concluded that there is no significant relationship between workload and nurse response time in the IGD RSU Tangerang Regency.
PERAWATAN PAYUDARA DALAM MENINGKATKAN PRODUKSI ASI PADA IBU NIFAS Ratnasari, Febi; Melinda, Refy; Septian, Reza Rizki; Afifah, Risa; Agustina, Riska; Lestari, Rivka Dwi; Alfackri, Rizal; Sahpitri, Sahpitri; Lestari, Sari; Sartiyah, Sartiyah; Selamita, Selamita
Nusantara Hasana Journal Vol. 1 No. 11 (2022): Nusantara Hasana Journal, April 2022
Publisher : Nusantara Hasana Berdikari

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Breast care is an action to care for the breasts, especially during the puerperium(breastfeeding period) to facilitate the release of breast milk. Breast care is caring for the breasts after the mother gives birth and breastfeeding which is a way to take care of the breasts so that milk comes out smoothly. Objective to increase knowledge about breast care in increasing milk production in postpartum mothers. Methods online counseling using power point presentations on the anatomy and physiology of lactation and breast care as well as demonstrations on how to do breast care for postpartum mothers through the Zoom Meeting application. There is an increase in knowledge and insight of mothers regarding breast care in increasing milk production in postpartum mothers.
Pengaruh Kualitas Pelayanan dan Kualitas Produk Terhadap Kepuasan Nasabah Asuransi PT.ABC di Jakarta Selatan Afifah, Risa; Sudigdo, Agus
Journal of Economics and Business UBS Vol. 13 No. 4 (2024): Journal of Economics and Business UBS
Publisher : Cv. Syntax Corporation Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52644/joeb.v13i4.827

Abstract

Penelitian yang berjudul Pengaruh Kualitas Pelayanan dan Kualitas Produk terhadap Kepuasan Nasabah Asuransi di PT. ABC, Jakarta Selatan ini bertujuan untuk mengetahui pengaruh kualitas layanan terhadap kepuasan nasabah asuransi, kualitas produk terhadap kepuasan nasabah asuransi. Penelitian ini menggunakan dua variabel independen, yaitu kualitas layanan dan kualitas produk dan satu variabel dependen, yaitu kepuasan pelanggan. Data dalam penelitian ini dikumpulkan dengan membagikan kuesioner kepada 78 nasabah PT. ABC yang telah menggunakan asuransi sebagai sampel penelitian. Teknik pengambilan sampel menggunakan rumus sloven. Metode analisis data menggunakan analisis kuantitatif yaitu uji validitas, uji reliabilitas, uji asumsi klasik yang terdiri dari uji normalitas, uji multikolinearitas dan uji heteroskedasitas, analisis regresi linier berganda, uji hipotesis yang terdiri dari uji t, uji F dan uji R2. Berdasarkan analisis data, hasil penelitian menunjukkan bahwa indikator dalam penelitian tersebut valid dan dapat diandalkan. Dalam uji asumsi klasik, data didistribusikan secara normal, tidak ada heteroskedastisitas dan multikolinearitas. Dalam pengujian hipotesis pada uji t, diketahui bahwa variabel kualitas layanan memiliki pengaruh yang signifikan terhadap kepuasan pelanggan, variabel kualitas produk juga berpengaruh signifikan terhadap kepuasan pelanggan. Pada uji F, diketahui bahwa kualitas layanan dan kualitas produk berpengaruh pada kepuasan pelanggan. Pada uji R2, diketahui bahwa besarnya pengaruh kualitas layanan dan kualitas produk terhadap kepuasan pelanggan sebesar 58,2% sedangkan sisanya 41,8% dipengaruhi oleh faktor lain di luar variabel kualitas layanan dan kualitas produk.
Co-Authors Alfackri, Rizal Lestari, Rivka Dwi Melinda, Refy Ratnasari, Febi Rina Puspita Sari Riska Agustina Sahpitri, Sahpitri Sari Lestari Sartiyah Sartiyah, Sartiyah Selamita, Selamita Septian, Reza Rizki Sudigdo, Agus Wreksagung, Hyang