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Digital Technology's Role in Sustainable Business Models and Performance Enhancement Satyani, Fatma; Trio Febriyantoro, Mohamad
Journal The Winners Vol. 25 No. 2 (2024): Journal The Winners
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/tw.v25i2.12306

Abstract

The research investigated the role of digital technology in enhancing sustainable business models, collective intelligence, and scaling to improve business process performance. Conducted as qualitative research, it employs a Systematic Literature Review (SLR) method, analyzing 20 Scopus-indexed journals ranked in Quartile 1 (Q1) to Quartile 2 (Q2) from 2019 to 2024. The data were processed using content analysis, focusing on digital technologies such as big data, the Internet of Things, cloud computing, cyber-physical systems, machine learning, artificial intelligence, and digital platforms. The findings demonstrate that digital technology supports businesses in understanding evolving customer needs, facilitating efficient and accurate decision-making, and enhancing customer engagement, which is crucial for business growth and scalability. Key benefits include improving customer experience, segmentation, retention, and engagement, reducing operational costs, increasing team collaboration, and evaluating environmental risks. These advantages give businesses a competitive edge by fostering sustainable practices and effective customer engagement. The advantages of implementing digital technologies can be felt from various economic, social, and environmental aspects. However, the research acknowledges limitations, including restricted data collection due to limited relevant research and variations in technological literacy across regions. Despite these challenges, the research underscores the transformative role of digital technology in advancing sustainable and competitive business processes.
BAGAIMANA PENGELOLAAN PENGETAHUAN, TEKNOLOGI BERKELANJUTAN, DAN INOVASI YANG MEMPENGARUHI KEBERLANJUTAN BISNIS Novalensiago, Monica; Satyani, Fatma
Fortunate Business Review Vol. 1 No. 1 (2021): Fortunate Business Review
Publisher : Lembaga Penelitian dan Pengabdian kepada Masyarakat Universitas Universal

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Abstract

To ensure business sustainability, it's paying attention to the structure of the economic field and the organization itself. There are many critical aspects for the sustainable business landscape, that is to say, profit is no longer the only purpose of their existence. The present article takes a dimensional view of the Business Models (BMs) process, knowledge management, sustainable technology, and innovations as sustainable business key factors. It can be argued that success in managing changes is crucial to any organization to sustain and succeed in the present highly competitive and continuously evolving business environment. Hence, the purpose of this article is to provide a critical review of some of the theories and approaches for a sustainable business nowadays. The article also concludes with recommendations for further research. Keywords: business sustainability, knowledge management, sustainable technology, innovations
PENGEMBANGAN MODEL SYSTEM DYNAMICS UNTUK ANALISIS KEBIJAKAN DAN STRATEGI PERTUMBUHAN INDUSTRI JASA DIGITAL YANG INKLUSIF DAN BERKELANJUTAN DI INDONESIA Sundiman, Didi; Satyani, Fatma
Fortunate Business Review Vol. 4 No. 2 (2024): Fortunate Business Review
Publisher : Lembaga Penelitian dan Pengabdian kepada Masyarakat - Universitas Universal.

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Abstract

Penelitian ini bertujuan untuk mengidentifikasi faktor faktor yang memengaruhi perkembangan industri jasa digital Indonesia dan memberikan rekomendasi kebijakan untuk pertumbuhan yang inklusif dan berkelanjutan, serta menganalisis kesenjangan digital antara Indonesia Timur dan Barat. Studi ini menggunakan pendekatan dinamika sistem untuk memodelkan interaksi antara kebijakan, inovasi teknologi, dukungan regulasi, dan pengembangan sumber daya manusia, dengan memanfaatkan metode kuantitatif (survei dan data sekunder) dan kualitatif (wawancara, FGD, studi dokumen), dengan data dianalisis menggunakan perangkat lunak Vensim. Hasil yang diantisipasi dari model dinamika sistem mengindikasikan bahwa intervensi kebijakan yang menargetkan titik-titik ungkit diharapkan menghasilkan pertumbuhan yang lebih inklusif dan berkelanjutan dibandingkan dengan pendekatan bisnis seperti biasa, dan bahwa kebijakan yang mempromosikan pemerataan kapasitas sumber daya manusia dan infrastruktur digital di Indonesia Timur diproyeksikan akan secara signifikan mengurangi kesenjangan digital dengan Indonesia Barat.
How Digital Transformation Impacting the Product Innovation Satyani, Fatma; Sundiman, Didi
Journal Socio Humanities Review Vol 1 No 2 (2021): VOLUME 1 NUMBER 2 SEPTEMBER 2021
Publisher : Lembaga Penelitian Universitas Swadaya Gunung Jati

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33603/jshr.v1i2.5884

Abstract

In the last decade, the emergence of various set of novel digital technologies has transformed innovation and entrepreneurship very significantly. One of the reasons why organizations are shifting to digital transformation is the velocity of volatility in markets. The research objective is to identify the impact of digital transformations' key attributes on an organization's innovation specifically in terms of creating new products and the role of different variables on this capability. Researcher used systematic literature review as the method. The results show that the transformation of digital is more than just upgrading technologies. And researcher found out the main pillars of digital transformation, which will be mentioned in the article. In the end, the researcher provides recommendation for future research.