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All Journal RESLAJ: RELIGION EDUCATION SOCIAL LAA ROIBA JOURNAL MES Management Journal Transformasi: Journal of Economics and Business Management Jurnal Manajemen Riset Inovasi Jurnal Ilmiah Dan Karya Mahasiswa Jurnal Kajian Dan Penalaran Ilmu Manajemen Maeswara: Jurnal Riset Ilmu Manajemen dan Kewirausahaan El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Jurnal Ilmiah Manajemen Dan Kewirausahaan
Kifni Yudianto
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Religion Agriculture, Biological Sciences & Forestry Humanities Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Social Sciences

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Pengaruh Kualitas Pelayanan Petugas Aviation Security (AVSEC) terhadap Kepuasan Penumpang Disabilitas di Bandar Udara Adi Soemarmo Solo Bartholomeus Didan Alfito; Kifni Yudianto
MES Management Journal Vol. 3 No. 3 (2024): MES Management Journal 
Publisher : MES Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56709/mesman.v3i3.400

Abstract

In supporting the security and safety of flights at an airport, there are several requirements that must be met by airport managers. First, reliable human resources in terms of security and comfort. In this case, all aviation security personnel or commonly called Aviation Security (AVSEC). This research aims to determine the influence of the service quality of Aviation Security officers (AVSEC) on the satisfaction of disabled passengers at Adi Soemarmo Airport, Solo. This research uses quantitative methods. The respondents in this study were 67 disabled passengers at Adi Soemarmo Airport, Solo. Data was obtained through distributing questionnaires offline. Data analysis techniques use Simple Linear Regression Test, T Test, Coefficient of Determination Test, and Descriptive Test. The results of this research show that there is an influence of the service quality of Aviation Security officers (AVSEC) on the satisfaction of disabled passengers at Adi Soemarmo Airport, Solo. It is proven from the results of the T Test (Partial) that the T count is 4.748 with a significance value of 0.01 < 0.05. This states that the service quality variable partially influences the passenger satisfaction variable. The results of the Coefficient of Determination Test showed a result of 25.8%, which means that service quality influences passenger satisfaction, while the remaining 74.2% is influenced by other factors that were not studied.
Analisis Penerapan Sistem Manajemen Keselamatan Sisi Udara di Bandar Udara Tunggul Wulung Cilacap Rachman Wibowo, Arief; Kifni Yudianto
MES Management Journal Vol. 4 No. 1 (2025): MES Management Journal 
Publisher : MES Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56709/mesman.v3i4.457

Abstract

The increasing aviation industry, the implementation of a safety management system is expected to be able to overcome the occurrence of aviation traffic accidents and reduce the number of aviation accidents. Aircraft accidents continue to overshadow the rapid development of the aviation industry in Indonesia. There were 19 accidents and 26 major incidents in 2016, according to data from the National Transportation Safety Committee (KNKT). There were eleven aircraft accidents and seventeen major incidents in 2015, therefore, this shows an increase. Reported from KOMPAS TV explains "There was an air traffic accident at Tunggul Wulung Airport, Central Java, where the PK-RTZ training aircraft belonging to GFS (Genesa Flying School) had an accident during aerobatics in the air at Tunggul Wulung Airport, Cilacap which caused the aircraft to crash and hit the aircraft hangar. The incident occurred on Tuesday, March 20, 2018 at 15:20 WIB. The training aircraft was piloted by MJ. Hanafie from Malang, previously the aircraft took off from Tunggul Wulung Airport at around 14.02 WIB, then at 15.15 WIB performed aerobatics while practicing aerobatics for the graduation of Genesha Flight Academy students". At Tunggul Wulung Airport, Cilacap, the aircraft crashed into the apron and hangar of Perkasa Flight School after losing lift and descending too low. Tragically, pilot Hanafie lost his life in the incident, and his body was sent to Pertamina Hospital, Cilacap. This study uses qualitative research. The methods used in data collection in this study are interviews, observations and documentation as support to answer the formulation of research questions. The results of this study are that Tunggul Wulung Airport is quite good at implementing an airside safety management system, it only needs to be improved in several aspects such as audit and supervision activities which are included in the pillars of safety policies and targets where this must be improved so that every aspect, whether in the form of facilities or other places, can function optimally. The factors that inhibit the implementation of the airside safety system at Tunggul Wulung Airport are the lack of airport safety support facilities, the incompetence of the personnel on duty, the suboptimal use of the Air Traffic Reporting Information System, and indications of a lack of regular maintenance in both the Airside and Landside areas.
Co-Authors Ali Akbar Pratama Bartholomeus Didan Alfito Dewi Safitri Djaelani Susanto Fakhrudin, Arif Fandi, Moh Razif Lilian Megawati Putria Prianti Rachman Wibowo, Arief Rossy Nur Intan Damayanti Safarin Dwi Cahyaningrum Sumiyati