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All Journal RESLAJ: RELIGION EDUCATION SOCIAL LAA ROIBA JOURNAL MES Management Journal Transformasi: Journal of Economics and Business Management Jurnal Manajemen Riset Inovasi Jurnal Ilmiah Dan Karya Mahasiswa Jurnal Kajian Dan Penalaran Ilmu Manajemen Maeswara: Jurnal Riset Ilmu Manajemen dan Kewirausahaan El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Jurnal Ilmiah Manajemen Dan Kewirausahaan
Kifni Yudianto
Unknown Affiliation
Religion Agriculture, Biological Sciences & Forestry Humanities Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Social Sciences

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Pengaruh Kerjasama Sipil-Militer terhadap Pengelolaan Sistem Keamanan di Bandar Udara Internasional El Tari Kupang Lilian Megawati; Kifni Yudianto
Reslaj : Religion Education Social Laa Roiba Journal Vol 4 No 6 (2022): RESLAJ: Religion Education Social Laa Roiba Journal
Publisher : LPPM Institut Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1036.349 KB) | DOI: 10.47467/reslaj.v4i6.1158

Abstract

Participation can remove mental barriers due to limited insight and limited viewpoints. Therefore, you are bound to discover your own assets and weaknesses, seek ways in which others can, adjust to respecting the receptive, and make beneficial arrangements. The safety of everyone in a room is associated with different security. This kind of exploration is a quantitative examination. The sample used in this population is 52 respondents. The information examination procedure used in this exploration is the Basic Straight Relapse Investigation and the use of the T test theory test. The results of this study indicate that participation does not have a significant effect on controlling the security framework, but various changes in the security framework can be made with joint military cooperation which is explained by the SPSS consequence of 0.157 or more than 0.05. The different results also show that the participation variable does not affect the security framework with SPSS results of 0.157 or more than 0.05. Keywords: Cooperation, Security
Analisis Optimalisasi Jumlah Parking Stand Dalam Mencapai On Time Performance (OTP) Penerbangan Di Bandar Udara Internasional Husein Sastranegara Bandung Rossy Nur Intan Damayanti; Kifni Yudianto
Transformasi: Journal of Economics and Business Management Vol. 3 No. 1 (2024): March : Journal of Economics and Business Management
Publisher : Universitas 17 Agustus 1945 Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56444/transformasi.v3i1.1415

Abstract

Air transportation is any activity that uses aircraft to transport passengers or goods or cargo for one or more airport trips that is time efficient and more effective, and still prioritizes safety to this day. On time performance has a very important influence in the world of aviation. This research uses descriptive qualitative research methods, sources those interviewed were members of Apron Movement Control. The results of this research show that the number of parking stands to achieve on time performance (OTP) at Husein Sastranegara Bandung International Airport has been fulfilled. Apron Movement Control (AMC) officers in optimizing the number of parking stands to achieve On Time Performance (OTP) for flights at Husein Sastranegara Bandung International Airport optimize the use of parking stands that can be used, First Come First Service, Good Communication and Coordination with units related, and Placing the aircraft parking position not too close to the terminal (Remote Stand).    
Analisis Kualitas Pelayanan Petugas Check-In Counter Pada Maskapai Citilink PT. Gapura Angkasa Di Bandar Udara Internasional Zainuddin Abdul Madjid Lombok Putria Prianti; Kifni Yudianto
Maeswara : Jurnal Riset Ilmu Manajemen dan Kewirausahaan Vol. 2 No. 3 (2024): JUNI : Maeswara
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/maeswara.v2i3.938

Abstract

With the increasing number of airlines, competition in passenger growth and retention has become increasingly tight. Citilink, one of the leading airlines, understands the importance of providing the best service to its passengers, especially during the check-in process before flights. This research aims to analyze the quality of service provided by check-in counter staff at Citilink, particularly at PT. Gapura Angkasa at Zainuddin Abdul Madjid International Airport, Lombok.Through qualitative research methods including observation, interviews, and documentation, this study aims to understand the level of satisfaction and identify areas for improvement in the check-in counter service. Findings indicate that Citilink has implemented various strategies to enhance passenger experience, including the use of automated information systems and routine training programs for staff. The services provided adhere to established SOPs, demonstrating the airline's commitment to providing consistent, professional, and standards-compliant service.
Peran Pengawasan Petugas Aviation Security Dalam Mendeteksi Ancaman Barang Berbahaya Di Bandar Udara Rahadi Oesman Ketapang Sumiyati; Kifni Yudianto
Jurnal Manajemen Riset Inovasi Vol. 2 No. 4 (2024): Oktober : Jurnal Manajemen Riset Inovasi
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/mri.v2i4.3180

Abstract

; This research aims to find out: what the procedures are for checking the security of aircraft passengers and luggage transported by aircraft and individuals, so reliable human resources are needed. Therefore, airport operators have special units that carry out the role. an Aviation Security unit (AVSEC) which has a role as a unit that ensures airport security which is under the operational division. The Aviation Security Unit (AVSEC) must have a license as a standard of suitability in carrying out duties at airports, Avsec personnel always adhere to or are Fully guided by ICAO (International Civil Aviation Organization) regulations. This study used qualitative research methods. The data collection techniques used were observation, interviews, documents, and documentation along with observations. The researcher directly carried out observations, the researcher also explained the results of the data taken during interviews and observations. For the interview, the researcher interviewed Aviation Security officers from 3 sources with document data obtained by the researcher. from documentation of the activities of Aviation security officers when carrying out their duties and responsibilities in the field and also in the form of implementation documents for the data analysis techniques used, namely data collection, data reduction, data presentation, discussion, and conclusions. The role of aviation security officers is very important to support flight security. Officers must ensure that passengers' luggage entering the plane contains no prohibited items or items that endanger other passengers. This is because the responsibility of aviation security officers is very large and Avsec officers have carried it out. duties in accordance with existing procedures in the company. The implementation of standard operating procedures (SOP) is also very influential in improving employee performance where standard operational procedures are a guidebook and procedures for carrying out the work of each employee at each job desk.
The Impact of Value Co-Creation on Customer Satisfaction with Customer Participation as a Mediator Arif Fakhrudin; Kifni Yudianto; Djaelani Susanto
El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Vol. 6 No. 6 (2025): El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/elmal.v6i6.7405

Abstract

This research aims to understand the role of customer participation and value co-creation in enhancing customer satisfaction. The importance of student satisfaction during their academic journey is highlighted through the value creation process in education. This value creation requires participation between students and educators, which encompasses various behaviors, each playing a significant role in shaping customer perceptions regarding the process and outcomes tied to specific service contexts. In particular, information sharing, responsible behavior, and voluntary in-role feedback are found to be especially important in educational services for achieving student satisfaction during their studies in higher education. This study employs a quantitative method using purposive sampling as the sampling technique. The respondents involved in the research are 100 final-year students at STTKD Yogyakarta. The data analysis technique utilized is Smart PLS version 3.3. The results of this study indicate that customer participation, which includes information sharing, responsible behavior, and voluntary in-role feedback, has a positive and significant impact on value co-creation. The study also reveals that value co-creation positively and significantly influences customer satisfaction.
Analisis Efektivitas Pengawasan Pergerakan Pesawat Udara Oleh Apron Movement Control di Apron Area Bandar Udara Internasional Zainudin Abdul Madjid Lombok Fandi, Moh Razif; Kifni Yudianto
Jurnal Ilmiah Manajemen dan Kewirausahaan Vol. 3 No. 1 (2024): Januari : Jurnal Ilmiah Manajemen dan Kewirausahaan
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jimak.v3i1.2747

Abstract

The increase in the number of users of air transportation modes that occurred in the last year period was 32.69 percent or 10.7 million people, causing a density in the number of flights and an increase in the fleet of aircraft in operation, therefore it is necessary to monitor aircraft movements, especially in the apron area. carried out properly to avoid accidents or things that could be dangerous for users or personnel on duty or related to air transportation. The purpose of this research is to determine the effectiveness of monitoring aircraft movements carried out by the Apron Movement Control unit in the apron area of Zainudin International Airport Abdul Madjid Lombok. The results of the research found that the process of monitoring aircraft movements in the apron area has been carried out following applicable regulations and rules, however, the equipment used to monitor aircraft movements in the form of CCTV requires repair and rejuvenation, related to the effectiveness of monitoring aircraft movements in the Apron Movement Control unit. Lombok's Zainudin Abdul Madjid International Airport has met five indicators that serve as benchmarks for work effectiveness.
PENGARUH PENERAPAN KONSEP GREEN BUILDING TERHADAP KENYAMANAN PENGGUNA JASA DI TERMINAL BANDAR UDARA INTERNASIONAL BANYUWANGI Safarin Dwi Cahyaningrum; Kifni Yudianto
Jurnal Ilmiah Dan Karya Mahasiswa Vol. 1 No. 2 (2023): APRIL: JURNAL ILMIAH DAN KARYA MAHASISWA
Publisher : Institut Teknologi dan Bisnis (ITB) Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (859.098 KB) | DOI: 10.54066/jikma-itb.v1i2.210

Abstract

Banyuwangi International Airport is one of the airports in Indonesia that implements the concept of green building , where building details refer to structures and use environmentally responsible processes and efficient resources throughout the building cycle by emphasizing on architectural works that are not only able to provide physical needs but also consider environmental needs. With the implementation of the green building concept , it does bring many positive effects to the environment, but on the other hand, this concept also has a negative impact on the comfort of service users. This research was conducted to find out whether there is influence and how much influence is related to the application of the green building concept to the comfort of service users at the Banyuwangi international airport terminal. This study used quantitative research methods with a research instrument in the form of a questionnaire. The results of the study show that: 1) the concept of green building influences the comfort of service users at the Banyuwangi international airport terminal. 2) The concept of green building influences the comfort of service users at the Banyuwangi international airport terminal by 66.6%.
Analisis Kinerja Petugas Boarding Gate Pada PT Kokapura Dalam Mencapai On Time Performance (OTP) Di Bandar Udara Internasional Jenderal Ahmad Yani Semarang Dewi Safitri; Kifni Yudianto
Jurnal Kajian dan Penalaran Ilmu Manajemen Vol. 1 No. 3 (2023): Juli : Jurnal Kajian dan Penalaran Ilmu Manajemen
Publisher : CV. Aksara Global Akademia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59031/jkpim.v1i3.111

Abstract

On Time Performance is very important for the image of an airline company. The performance of boarding gate officers is one of main factors in creating On Time Performance during the brading process it is also necessary to have quality human resource support god service to passangers. Gate officers must be careful and coordinae with other staff in carrying out boarding. Analysis of the performance of gate officers in achieving an On Time Performance flight based on performance indicators. To analyze the data in this study using descriptive qualitative methods. Reserch data collection was carried out by means of interviews, observation, documentation and literature studies in the boarding gate work unit area of PT Kokapura Jenderal Ahmad Yani Airport, Semarang. The result of this study are the performance of boarding gate officers who are quite good at providing boarding services to passanger. Boarding gate officers carry out boarding activities in accordance with the Standart Operational Procedure (SOP) that applies to each airline handled by PT Kokapura Ahmad Yani. The obstacle experienced by gate officers was the lack of information regarding flight delays, however, gate officers were able to overcome these obstacles bycoordinating and updating every 10 minutes with operational staff regarding the condition of the aircraft to be boarded.
Consumer Satisfaction Using Airlines in Indonesia is Influenced by Several Factors Fakhrudin, Arif; Kifni Yudianto; Djaelani Susanto
El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Vol. 6 No. 5 (2025): El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/elmal.v6i5.7424

Abstract

This study aims to analyze the effect of service quality through (tangible, reliability, responsiveness, assurance, and empathy) to customer satisfaction. This study uses independent variables, namely tangible, reliability, responsiveness, assurance, and empathy with dependent variable, customer satisfaction. After literature and field reviews and hypothesis formulation, the data in this study were collected through distributing questionnaires to 100 people using the Lion Air airline as a research sample. The sampling technique used was purposive sampling. The data analysis method used is a quantitative analysis of the validity and reliability test, multiple regression analysis, t test and f test and the determinant coefficient. The results of this study indicate that the indicators in this study are valid and reliable. In the tangible hypothesis test, reliability, responsiveness, assurance and empathy have a significant effect on consumer satisfaction partially and simultaneously. The determinant coefficient test results in this study obtained a determinant value of 0.326 which means that the magnitude of the influence of tangible variables (X1), reliability (X2), responsiveness (X3), assurance (X4) and empathy (X5) on customer satisfaction variables (Y) are by 32,6%.
Analisis Dampak Keberadaan Hewan Ternak Milik Warga Sekitar Bandara Bagi Keselamatan Penerbangan di Bandar Udara Internasional Zainuddin Abdul Madjid Lombok Ali Akbar Pratama; Kifni Yudianto
MES Management Journal Vol. 3 No. 1 (2024): MES Management Journal 
Publisher : MES Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56709/mesman.v3i1.142

Abstract

This research aims to determine the causes, impacts and solutions for the presence of livestock belonging to local residents at Zainuddin Abdul Madjid Lombok airport. This topic was raised to examine news and news as well as events that occurred in the field regarding this topic. A number of accurate and factual data were collected through a process using qualitative research methods, including interviews with informants, observations by researchers and documentation during the research. The results of the research explain that the cause of livestock entering the airport area, namely in the perimeter area and the approach light system area, is because there are abundant food sources for livestock so that livestock owners graze their livestock in the airport area, apart from the condition of the existing guardrails. it is no longer feasible because the land contour is unstable and most of the boundary fences with residents' land are missing. This has an impact on concerns about the potential that will disrupt activities and endanger flight safety. Then airport officers and managers collaborated with the government and local officials to carry out mass evictions and provide outreach to owners, including livestock keepers, as a mitigation and solution to this problem
Co-Authors Ali Akbar Pratama Bartholomeus Didan Alfito Dewi Safitri Djaelani Susanto Fakhrudin, Arif Fandi, Moh Razif Lilian Megawati Putria Prianti Rachman Wibowo, Arief Rossy Nur Intan Damayanti Safarin Dwi Cahyaningrum Sumiyati