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Hi, Let's Meet Online! A Study of Virtual Meeting Platforms During the Pandemic Lim, Liew Xing; Lim, Pei En; Lim, Shin Hui; Lim, Yan Xu; Oktaviandra, Alifia Galuh
Asia Pacific Journal of Management and Education (APJME) Vol 5, No 1 (2022): March 2022
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (235.054 KB) | DOI: 10.32535/apjme.v5i1.1432

Abstract

In this era of globalization, technological developments are becoming more sophisticated and connecting people worldwide. Technology advancement is essential, and its importance can be seen especially during the Covid-19 pandemic. Virtual meeting platforms have become the main platform to strengthen people's connections from different places. People held more meetings using virtual meetings platforms throughout the current global pandemic. The shifting from face-to-face to online meetings has related to some challenges, prompting questions about how meetings using virtual online platforms may contribute to users' satisfaction. This study focuses on users' intention to use virtual meeting platforms for work-related meetings or education-related lectures during the Covid-19 pandemic. The researchers found that perceived usefulness, convenience, and risk are strongly associated with user intention to use virtual meeting platforms. This study adds new insights into the literature related to virtual meeting platforms.
Hi, Let's Meet Online! A Study of Virtual Meeting Platforms During the Pandemic Lim, Liew Xing; Lim, Pei En; Lim, Shin Hui; Lim, Yan Xu; Oktaviandra, Alifia Galuh
Asia Pacific Journal of Management and Education (APJME) Vol 5, No 1 (2022): March 2022
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/apjme.v5i1.1432

Abstract

In this era of globalization, technological developments are becoming more sophisticated and connecting people worldwide. Technology advancement is essential, and its importance can be seen especially during the Covid-19 pandemic. Virtual meeting platforms have become the main platform to strengthen people's connections from different places. People held more meetings using virtual meetings platforms throughout the current global pandemic. The shifting from face-to-face to online meetings has related to some challenges, prompting questions about how meetings using virtual online platforms may contribute to users' satisfaction. This study focuses on users' intention to use virtual meeting platforms for work-related meetings or education-related lectures during the Covid-19 pandemic. The researchers found that perceived usefulness, convenience, and risk are strongly associated with user intention to use virtual meeting platforms. This study adds new insights into the literature related to virtual meeting platforms.
Influencing Factors on Customer Behavioral Intentions to Use a Food Delivery App: A Study of GrabFood in Malaysia Lok, Yee Huei; Teoh, Kok Ban; Liou, Zi Yao; Lim, Jin Ting; Lim, Kai En; Lim, Pei En; Kee, Daisy Mui Hung
Advances in Global Economics and Business Journal Vol. 5 No. 1 (2024): Advances in Global Economics and Business Journal (AGEBJ)
Publisher : The Global Academia Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51748/agebj.v5i1.92

Abstract

Digital technology has revolutionized the food and beverage industry, leading to a rapid expansion of food delivery services. GrabFood has become a popular option for individuals seeking simple and convenient food delivery services, particularly among university students. This study investigates the factors influencing GrabFood’s adoption, using a combination of primary and secondary data. An online survey of 150 respondents highlighted key trends in customer behavior, identifying perceived usefulness, perceived convenience, and perceived quality of service as key determinants of user intentions. This research introduces customer satisfaction as an intermediary variable significantly influencing the relationship between the perceived attributes and behavioral intentions. These factors significantly impact the decision-making process, highlighting the importance of app efficiency and service quality in Malaysia's competitive food delivery industry. The findings underscore the need to enhance customer engagement and refine service strategies, which might be beneficial in the evolving digital food service sector