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All Journal Litera Indonesian Journal of Applied Linguistics (IJAL) TEFLIN Journal: A publication on the teaching and learning of English PAEDAGOGIA Proceedings of ISELT FBS Universitas Negeri Padang IJOLTL (Indonesian Journal of Language Teaching and Linguistics) LINGUA : Jurnal Bahasa, Sastra, dan Pengajarannya ELTR Journal

Gusti Astika

Universitas Kristen Satya Wacana

Author-ID : 235659

Arts Humanities Education Languange, Linguistic, Communication & Media Social Sciences Other

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TOUR GUIDING CONVERSATIONS: WHAT CAN WE LEARN FROM THEM? Gusti Astika
PAEDAGOGIA Vol 11, No 1 (2008): PAEDAGOGIA Jilid 11 Nomor 1 (2008)
Publisher : Universitas Sebelas Maret

This research presents conversations between guides and tourists duringguiding tours. The data were taken from a larger research on tasks in tour guiding,collected from observations of several tours. The conversations were discussed in termsof how the guide and the tourist developed the topics of the conversations. This paper alsoanalyses problems in the conversations using the framework from Varonis and Gass(1985). They suggest that problems in communication can be identified by looking at the‘trigger’ and the ‘indicator’ of problems in conversations. The analysis of the conversationsindicated that the guide and the tourist in their conversations were activelyengaged in the topic. They gave opinions, contributed to the conversations, and providedinformation to the topic. The analysis also indicated that there were four types ofindicators of communication problems: (1) explicit questions, (2) clarification requests,(3) confirmation checks, and (4) rephrasing.

Co-Authors Anton Wahyana Ardiyarso Kurniawan Solly Aryza

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