Claim Missing Document
Check
Articles

Found 3 Documents
Search

Influence Of Facility, Discount, Word Of Mouth To Purchasing Decisions And Customer Loyalty: (Study On Customer Of NAV Family Karaoke DR. Soetomo Surabaya, branch) Etika Murti Purbasari; I Gede Arimbawa
Journal of World Conference (JWC) Vol. 1 No. 1 (2019): March 2019
Publisher : NAROTAMA UNIVERSITY, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (310.622 KB) | DOI: 10.29138/prd.v1i1.59

Abstract

This study aims to analyze the influence of marketing including facility, discount, and word of mouth to customer purchasing decision at NAV Family Karaoke Dr. Soetomo Surabaya, branch.The type of research is quantitative. The research data is primary data obtained from the sample with the number of 140 respondents who member in NAV Family Karaoke Dr. Soetomo Surabaya, branch. Sampling technique was done by using questionnaires. The data analysis used is Partial Least Square (PLS). Data processed using SmartPLS 3.The results showed that facility, discount, and word of mouth were affected significant simultaneously and partially to purchasing decision and customer loyaltyThe limitation in the exploration of independent variables which affect the level of consumer purchasing decisions for karaoke. In addition, the use of questionnaires as the technique of data collection occasionally provides inaccurate data to researchers.
Peningkatan Kemampuan Adaptasi Lingkungan Internal dan Eksternal dalam Mendukung Perbaikan Manajemen Usaha Mikro di Kabupaten Sidoarjo I Putu Artaya; Made Kamisutara; I Gede Arimbawa
Jurnal Ilmiah Tata Sejuta STIA Mataram Vol 10 No 1 (2024): Jurnal Ilmiah Tata Sejuta STIA Mataram
Publisher : Pusat Penelitian dan Pengabdian pada Masyarakat Sekolah Tinggi Ilmu Administrasi (STIA) Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32666/tatasejuta.v10i1.612

Abstract

To increase the ability of micro businesses to compete and develop, strength is needed in adapting to the internal and external environment. For this reason, it is necessary to improve their managerial abilities in controlling the environment in a focused manner. For this reason, expertise and strength are needed to adapt to the internal and external environment. To prove this, a survey was conducted on 43 samples of micro business actors in four sub-districts in Sidoarjo Regency, East Java with a total population of 1,020 business units. The four sub-districts include Prambon, Porong, Jabon and Krembung. Based on the results of data and information collection in the four sub-districts, the results showed that micro business actors have weaknesses in three main areas in the process of developing their business management, namely 8.77% are unable to collaborate with business mitra usaha, 12.39% are less able to implement sales networks , and the last 23.62% problem is inability or lack of expertise in utilizing technological advances in developing businesses. Four sub-districts were chosen because they have the highest number of micro business activities compared to other sub-districts. The data collection process is via Microsoft Forms which can be operated via instant messaging through communities and business communication media. To overcome the three main obstacles above, continuous synergy and training is needed from related parties which includes business management development training, training on cooperation opportunities with business mitra usaha, and training on technology adoption that supports business processes. These 43 micro business actors have innovation value from the products they produce and can be developed further to improve their business. Their products consist of packaged food products, clothing products, craft products, herbal or health products, and beverage products
Aspects of Micro Business Market Development Using the Friedman Test and Categorical Test Approaches I Putu Artaya; I Gede Arimbawa; R Agus Baktiono
Jurnal Ilmu Manajemen Advantage Vol. 8 No. 2 (2024): December 2024
Publisher : Institut Teknologi dan Bisnis Widya Gama Lumajang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30741/adv.v8i2.1401

Abstract

The problem faced by the research team is how to properly process market expansion for micro businesses. The research location is in Sidoarjo Regency, East Java. In the six sub-districts, there are many micro business actors who have the potential to develop but are constrained in mastering important aspects that interact with the governance and management processes of their businesses. The research sample was 69 businesses engaged in the food, beverage, and health sectors. The data testing methods used were the Friedman test and the Categorical test. The Friedman test aims to find the level of relevance and needs of the aspects used as study materials, then the Categorical test to determine the map of the aspects used as study areas, so that problem points can be seen on the quadrant map in a focused manner. The research method uses a home visit model. The purpose of this study is to help home business actors improve their product management management, so that they can attract buyers. The findings of this study are known to have five main aspects that hinder the development of 69 micro businesses in market expansion, i.e. improving packaging, utilizing technology, expedition networks, sales networks, and using brands.