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Okta Verina Tri Utami
Institut Teknologi Telkom Purwokerto
Computer Science & IT Decision Sciences, Operations Research & Management Electrical & Electronics Engineering Engineering

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Implementasi dan Pengukuran Pengalaman Pengguna Sistem Informasi Rehabilitasi Korban Penyalahgunaan Napza Menggunakan Heart Framework Okta Verina Tri Utami; Citra Wiguna; Dwi Mustika Kusumawardani
Sistemasi: Jurnal Sistem Informasi Vol 10, No 2 (2021): Sistemasi: Jurnal Sistem Informasi
Publisher : Program Studi Sistem Informasi Fakultas Teknik dan Ilmu Komputer

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (828.664 KB) | DOI: 10.32520/stmsi.v10i2.1304

Abstract

AbstrakSistem informasi rehabilitasi korban penyalahgunaan NAPZA merupakan sebuah sistem yang dibangun oleh developer systems untuk mengelola dan mendistribusikan informasi guna mempermudah pengambilan keputusan oleh pihak manajemen Kantor BRSKPN Satria. Dalam penerapan tahap awal sistem informasi rehabilitasi, pihak manajemen melakukan pengukuran guna mendapatkan feedback terhadap pengalaman pengguna sistem. Sistem ini telah digunakan selama satu bulan sebagai tahap awal penerapan. Penelitian ini menggunakan metode HEART framework untuk mengukur pengalaman pengguna dengan lima variabel, yaitu Happiness, Engagement, Adoption, Retention, dan Task Success. Hasil penelitian ini menunjukkan variabel Happiness 50% Sangat Setuju, variabel Engagement 43% Sangat Setuju, variabel Adoption 45% Sangat Setuju, variabel Retention 34% Sangat Setuju, dan Task Success 38% Sangat Setuju. Hasil menunjukkan tiga dari lima variabel HEART framework bernilai sangat setuju, yang memiliki arti sistem informasi rehabilitasi yang telah dievaluasi dapat diterima berdasarkan pengalaman pengguna. Sistem informasi rehabilitasi telah dilakukan pengukuran dan menunjukkan level usability pada kriteria “very high” dengan menggunakan Correlation Coefficient berdasarkan lima variabel HEART framework.Kata kunci: Sistem informasi, rehabilitasi, pengalaman pengguna, user experience, HEART framework AbstractThe rehabilitation information system for drug abuse victims is a system developed by developer systems to manage and distribute information to facilitate decision making by the management of the Satria BRSKPN Office. In implementing the early stages of the rehabilitation information system, the management takes measurements in order to get feedback on the experience of the system users. This system has been in use for one month as an initial stage of implementation. This study uses the HEART framework method to measure user experience with five variables, namely Happiness, Engagement, Adoption, Retention, and Task Success. The results of this study indicate the variable Happiness 50% Strongly Agree, 43% Strongly Agree Engagement variable, 45% Strongly Agree Adoption variable, 34% Strongly Agree Retention variable, and 38% Strongly Agree Task Success variable. The results show that three of the five HEART framework variables are highly agree, which means that the rehabilitation information system that has been evaluated is acceptable based on user experience. The rehabilitation information system has been measured and shows the level of usability on the “very high” criteria using the Correlation Coefficient based on the five HEART framework variables.Keywords: Information systems, rehabilitation, user experience, user experience, HEART framework
Pengembangan Sistem Informasi Rehabilitasi Korban Penyalahgunaan Napza Pada Kantor BRSKPN SATRIA Okta Verina Tri Utami; Citra Wiguna; Dwi Mustika Kusumawardani
Journal of Innovation Information Technology and Application (JINITA) Vol 3 No 1 (2021): JINITA, June 2021
Publisher : Politeknik Negeri Cilacap

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (824.496 KB) | DOI: 10.35970/jinita.v3i1.601

Abstract

The Satria Agency for Social Rehabilitation of Drug Abuse Victims (BRSKPN) is a Technical Implementation Unit of the Ministry of Social Affairs of the Republic of Indonesia, which has the task of carrying out social rehabilitation for victims of drug abuse, and focuses on helping improve social roles and functions, as well as recovery of victims of drug abuse. The business processes carried out by the management of the Satria BRSKPN Office consist of viewing, editing, printing service data, administrative data, assessment data, WHOQOL data and others. There were problems that occurred in the rehabilitation process at the Satria BRSKPN Office, including the use of manual forms on paper sheets for the process of managing and documenting rehabilitation data. In this case, a rehabilitation information system is needed to improve rehabilitation services. The purpose of this research is to produce an information system for the rehabilitation of drug abuse victims. The information system is designed using the waterfall method. The waterfall method has the requirements definition stages, system and software design, implementation and unit testing, integration and system testing, and operation and maintenance. The results showed that the rehabilitation information system could be implemented in the BRSKPN Satria Office with the waterfall method that had been tested through the operation and maintenance stages. The rehabilitation information system was able to improve the management and distribution of information in order to facilitate the decision-making process at the Satria BRSKPN Office rehabilitation services.
Co-Authors Citra Wiguna Dwi Mustika Kusumawardani, Dwi Mustika