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All Journal Benefit: Jurnal Manajemen dan Bisnis Jurnal Ilmiah Ekonomi Global Masa Kini Jurnal Pendidikan dan Konseling Jurnal Manajemen Bisnis Cross-Border Journal of Business Management JER
Sumadi Sumadi
Universitas Islam Indonesia
Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Mathematics Other

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Pengaruh Kualitas Pelayanan dan Persepsi Harga terhadap Kepuasan Pasien di Rumah Sakit Type C Kabupaten Kebumen Muhyar Nugraha; Sumadi Sumadi
Jurnal Ilmiah Ekonomi Global Masa Kini Vol 11, No 2
Publisher : Universitas Indo Global Mandiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36982/jiegmk.v11i2.1190

Abstract

Kebutuhan masyarakat terus berkembang menyikapi kemajuan dalam masyarakat seperti kebutuhan akan pelayanan kesehatan, karena kesehatan merupakan salah satu kebutuhan hidup yang penting dalam menunjang aktifitas seseorang. Kemajuan dan perkembangan rumah sakit akan sangat tergantung dari kualitas pelayanan yang diberikan. Jika pelayanan yang diberikan baik maka pasien di rumah sakit tersebut akan merasa puas. Menelaah masalah kualitas pelayanan terutama pelayanan kesehatan di rumah sakit tidaklah mudah karena disatu sisi mempunyai tanggung jawab sosial dengan memberikan pelayanan kesehatan secara manusiawi, tetapi di sisi lain juga harus memperhatikan prinsip-prinsip ekonomi menyangkut penyelenggaraan rumah sakit yang memerlukan biaya investasi, operasional dan pemeliharaan yang begitu besar. Metode pengambilan data ini menggunakan kuesioner, Pengambilan sampel penelitian dengan metode non-probability sampling dengan jumlah sampel 150 responden. Analisis yang digunakan menggunakan analisis deskriptif dan analisis regresi linear berganda. Ada pengaruh kualitas layanan dan harga terhadap kepercayaan pasien sebesar 81,7% sedangkan sisanya 18,3 % dipengaruhi oleh variabel lain yang tidak dimasukan ke dalam penelitian ini.
ANALYSIS OF BEHAVIOR USING E-MONEY WITH A TAM APPROACH (TECHNOLOGY ACCEPTANCE MODEL) Indah Retno Wulandari; Sumadi sumadi
Manajemen Bisnis Vol. 10 No. 1 (2020): April
Publisher : Universitas muhammadiyah malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/jmb.v10i1.10861

Abstract

E-money is a non-cash electronic payment instrument that is currently growing rapidly in Indonesia. Based on Bank Indonesia data, there are already 39 banking and non-bank companies that have obtained permits to issue e-money products. This study aims to determine and analyze perceptions of the benefits of attitudes, perceptions of ease of attitudes, levels of trust in interests, attitudes affect interests, and interests influence behavior using E-Money.The population in this study were all e-money users in the Java Island region. Samples taken in this study are some e-money users in the Java Island region, amounting to 200 respondents. Sampling using non-probability techniques with convenience sampling method and research models were analyzed using Structural Equation Model (SEM), using the help of AMOS software.The results of this study indicate that the perception of benefits has a significant positive effect on attitude, the perception of ease has a significant positive effect on attitude, the level of trust has a significant positive effect on interest, attitude has a significant positive effect on interest and interest has a significant positive effect on behavior using e-money.
Determinan Perilaku Beli Produk Bahan Makanan Berlogo Halal sumadi sumadi
Benefit: Jurnal Manajemen dan Bisnis Volume 7 No 1 Juni 2022
Publisher : Program Studi Manajemen Fakultas Ekonomi dan Bisnis Universitas Muhammadiyah Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23917/benefit.v7i1.18058

Abstract

This study aims to identify the impact of halal logo toward halal food, attitudes, subjective norms and attitudes on buying interest and buying behavior for groceries with halal logo.Empirical research was conducted in this study by consumer survey. The population are Muslim in Indonesia with non-probability sampling and the target of those who are selected and voluntarily. This study used 256 sampless. Data collected using questionnaires that were distributed directly to target respondents through direct face-to-face media and through google form. The data were analyzed using the Structural Equation Modeling (SEM) version of the AMOS statistical analysis tool. The results of the study concluded that there is a positive and significant impact between the halal food logo on attitudes towards halal food objects. Subjective attitudes and norms have a positive and significant influence on buying interest and buying behavior for halal food. The independent variables of the halal logo for halal food and subjective norms can both be used as factors (determinants) to predict the behavior of buying halal food.
Analisis Pengaruh Kualitas Produk, Kualitas Pelayanan dan Brand Image terhadap Kepuasan dan Loyalitas Pelanggan pada Coffee Shop Janji Jiwa di Kota Yogyakarta Juan Denio Muhammad Dasril; Sumadi Sumadi
Jurnal Pendidikan dan Konseling (JPDK) Vol. 5 No. 2 (2023): Jurnal Pendidikan dan Konseling
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jpdk.v5i2.13018

Abstract

Penelitian ini bertujuan untuk menguji apakah terdapat pengaruh kualitas produk, kualitas pelayanan, brand image terhadap kepuasan dan loyalitas konsumen. Penelitian secara empiris dilakukan dengan survey lapangan. Pengambilan sampel dilakukan dengan metode non probability sampling dengan mereka yang secara terpilih (self selection) dan secara sukarela (volunteer) bersedia sebagai sampel. Jumlah sampel sebanyak 307 responden. Pengumpulan data dengan menggunakan kuesioner yang disebarkan secara langsung kepada responden sasaran melalui media tatap muka langsung dan melalui google form. Data dianalisis dengan menggunakan alat analisis statistik Structural Equation Modeling (SEM) Versi AMOS. Hasil penelitian dapat menemukan bahwa ada pengaruh positif dan signifikan kualitas produk dan kepuasan pelanggan. Pengaruh positif dan signifikan terhadap kualitas layanan dan kepuasan pelanggan. Brand image dan kepuasan pelanggan mempunyai pengaruh negatif. Kualitas produk dan loyalitas pelanggan memiliki pengaruh negatif. Kualitas pelayanan dan loyalitas pelanggan memiliki pengaruh positif. Brand image dan loyalitas pelanggan memiliki pengaruh negatif dan kepuasan pelanggan dengan loyalitas memiliki pengaruh positif dan signifikan.
THE ROLE OF ELECTRONIC WORD OF MOUTH ON ONLINE SHOPPING INTENTION IN E-COMMERCE Audina Farah Assifah; Sumadi Sumadi
Cross-Border Journal of Business Management Vol. 1 No. 2 (2021): Cross-Border Journal of Business Management
Publisher : Institut Agama Islam Sultan Muhammaad Syafiuddin Sambas

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

During Covid-19, consumers are more likely to shop online to avoid physical contact. Consumers are even getting used to shopping for basic needs online. Social distancing policies have encouraged the business sector to better leverage digital potential. This study aims to analyze the effect of electronic word of mouth (E-wom) on purchase intentions through e-commerce. Questionnaires were distributed to respondents online, and 205 samples were collected for analysis. The data were then analyzed using Exploratory Factor Analysis using SPSS and Structural Equation Modelling (SEM) using AMOS. The results of the study found that Ewom had a positive effect on online purchase intentions through e-commerce.
The Influence of Digital Marketing Communication on TikTok Social Media and Lifestyle on Beauty Product Purchase Intention (a case study of the Somethinc Brand) Azlia Maharani; Sumadi Sumadi
Jurnal Economic Resource Vol. 6 No. 2 (2023): September - February
Publisher : Fakultas Ekonomi & Bisnis Universitas Muslim Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57178/jer.v6i2.688

Abstract

This study aims to examine marketing communications and life style on purchase intention. This study conducted a survey of consumers on beauty products from the Something brand. A pilot test was conducted on 30 initial respondents to test the validity and reliability of the instrument. Respondents who participated in this study were 200 consumers of Something brand beauty products. Hypothesis testing using multiple linear regression analysis. The results of the analysis conclude that marketing communications and life style are statistically proven to have a positive and significant influence on consumer buying interest in beauty products from the Something brand.
The Influence of Service Quality, Price, and Promotion on Customer Satisfaction and Loyalty for Spotify Premium Dania Rizqi Ernanda Dania; Sumadi Sumadi
Jurnal Economic Resource Vol. 6 No. 2 (2023): September - February
Publisher : Fakultas Ekonomi & Bisnis Universitas Muslim Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57178/jer.v6i2.692

Abstract

The purpose of this research is to analyze the effect analysis of service quality, price, and promotions on customer satisfaction and loyalty on Spotify premium users. The analysis used was the AMOS application program version 26.0. This research was conducted in the city of Yogyakarta. This research is a causality study with variables including service quality, price, and promotions and dependent variables including customer satisfaction and loyalty. The population used is all Spotify premium users in Indonesia. The sampling technique used nonprobability sampling, namely purposive sampling. The number of samples used was 235 respondents and analyzed using the SEM approach. The results of data analysis show that service quality and price have a positive and significant effect on customer satisfaction. Price and satisfaction have a positive and significant effect on customer loyalty. Service quality has a positive and significant effect on customer satisfaction and service quality has a positive and significant effect on customer loyalty.
Co-Authors Audina Farah Assifah Azlia Maharani Dania Rizqi Ernanda Dania Indah Retno Wulandari Juan Denio Muhammad Dasril Muhyar Nugraha