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All Journal Jurnal Manajemen Atma Jaya JMD: Jurnal Riset Manajemen & Bisnis Dewantara Jurnal Manajemen
Mardi Astutik
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Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

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Pengaruh Pelatihan Kerja Terhadap Kinerja Karyawan Yang Dimediasi Kemampuan Kerja Mardi Astutik; Nur Hilal
JMD : Jurnal Riset Manajemen & Bisnis Dewantara Vol 4 No 1 (2021): Januari (2021) - Juni (2021)
Publisher : STIE PGRI Dewantara Jombang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26533/jmd.v4i1.750

Abstract

This study aims to determine and analyze the effect of promotion and service quality on the decision to choose. The variables in this study are Promotion and Service Quality and Decision to Choose which can solve the problems experienced by PT. Pegadaian (Persero) East Palu Branch. The findings in the study show that the value felt by customers is still low, if the results of the interview are associated with the mean value obtained in the questionnaire which shows that it is still low. on the contrary, when based on the results of the t-count and the P-value, it does not mean that the results are better, in this case the PT. Pengadaian (Persero) Palu Timur Branch needs to increase its sales promotion and dimensions of service quality more intensely and touch the hearts of customers by frequently providing information about pawnshop products through social media, one of which is WhatsApp. This study uses a survey research design and is verification in nature. The data source is primary data, namely data collected through questionnaires and documentation studies related to this research. The analysis method used is multiple linear regression analysis. The results showed that simultaneously promotion and service quality had a significant effect on decision making with an R Square value of 0308 or 308%.
Pengaruh Karakteristik Pekerjaan Terhadap Kinerja Karyawan dan Kepuasan Kerja Dengan Variabel Moderator Budaya Kerja Pada Badan Keswadayaan Masyarakat (BKM) di Kota Probolinggo Mardi Astutik; Seger Priantono
Jurnal Manajemen Vol 17 No 1 (2020): Jurnal Manajemen
Publisher : Fakultas Ekonomi dan Bisnis Universitas Katolik Indonesia Atma Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25170/jm.v17i1.1296

Abstract

In addition to the characteristics of the work, employee satisfaction is also determined the work culture that occurs in the internal BKM. The work culture at BKM is aimed at creating honest values, mutual respect, responsibility, mutual trust, foster innovation and creativity of employees for the comfort of members, loyal friends, discipline and family. The current development of BKM is driven by the culture of work but on its way, the stability of employees has a turning impact on the work culture that can affect the performance of its employees. The purpose of research to test the influence of occupational characteristics on employee performance and employee satisfaction work with a variable of working culture moderator at BKM in Probolinggo. This research is with causal associative approach, the sample used as many as 120 employees from 29 BKM in the city of Probolinggo. Data analysis with moderated regression analysis. The results showed that the characteristics of the work have a significant effect on employee performance and job satisfaction with the moderator variables of working culture at the Badan Keswadayaan Masyarakat (BKM) in the city of Probolinggo.
Pengaruh Karakteristik Pekerjaan Terhadap Kinerja Karyawan dan Kepuasan Kerja Dengan Variabel Moderator Budaya Kerja Pada Badan Keswadayaan Masyarakat (BKM) di Kota Probolinggo Mardi Astutik; Seger Priantono
Jurnal Manajemen Vol 17 No 1 (2020): Jurnal Manajemen
Publisher : Fakultas Ekonomi dan Bisnis Universitas Katolik Indonesia Atma Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (960.82 KB) | DOI: 10.25170/jm.v17i1.1296

Abstract

In addition to the characteristics of the work, employee satisfaction is also determined the work culture that occurs in the internal BKM. The work culture at BKM is aimed at creating honest values, mutual respect, responsibility, mutual trust, foster innovation and creativity of employees for the comfort of members, loyal friends, discipline and family. The current development of BKM is driven by the culture of work but on its way, the stability of employees has a turning impact on the work culture that can affect the performance of its employees. The purpose of research to test the influence of occupational characteristics on employee performance and employee satisfaction work with a variable of working culture moderator at BKM in Probolinggo. This research is with causal associative approach, the sample used as many as 120 employees from 29 BKM in the city of Probolinggo. Data analysis with moderated regression analysis. The results showed that the characteristics of the work have a significant effect on employee performance and job satisfaction with the moderator variables of working culture at the Badan Keswadayaan Masyarakat (BKM) in the city of Probolinggo.
Co-Authors Nur Hilal Seger Priantono