Article Per Year (5 Year)
p-Index From 2020 - 2025
0.408
P-Index
This Author published in this journals
All Journal JMD: Jurnal Riset Manajemen & Bisnis Dewantara Indo-Fintech Intellectuals: Journal of Economics and Business
Andi Heru Susanto
STIE Media Nusantara Citra
Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

Published : 2 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 2 Documents
Search

 1 
Peran Media Komunikasi Pada Nasabah Kartu Kredit Bank Mandiri Tbk Andi Heru Susanto
JMD : Jurnal Riset Manajemen & Bisnis Dewantara Vol 4 No 1 (2021): Januari (2021) - Juni (2021)
Publisher : STIE PGRI Dewantara Jombang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26533/jmd.v4i1.772

Abstract

Penelitian ini bertujuan (1) Untuk mengetahui apakah pemilihan media komunikasi yang baik dapat meningkatkan kepuasan nasabah pengguna kartu kredit Bank Mandiri Tbk, (2) Untuk mengetahui apakah pemilihan media komunikasi yang baik dapat meningkatkan loyalitas nasabah pengguna kartu kredit Bank Mandiri Tbk, dan (3) untuk mengetahui apakah kepuasan nasabah dapat meningkatkan loyalitas nasabah pengguna kartu kridit Bank Mandiri Tbk. Penelitian ini melibatkan 170 responden pengguna kartu kredit Bank Mandiri Tbk dan penelitian ini bersifat kuantitatip serta menggunakan confirmatory factor analysis. Uji validitas yang dilakukan yaitu dengan melihat nilai Kaiser-Msyer-Olkin measure of sampling (KMO) dan measures of sampling adequacy (MSA). Hasil penelitian ini menyatakan bahwa pemilihan media komunikasi sangat mempengaruhi tingkat kepuasan dan loyalitas nasabah serta kepuasan nasabah juga memiliki pengaruh terhadap loyalitas nasabah pada Bank Mandiri Tbk khususnya pengguna kartu kredit.
Dynamic non Performing Loan in Indonesia (Empirical Study on Commercial and Islamic Banks) Budi Kramadibrata; Darlin Aulia; Rizal Kamsurya; Andi Heru Susanto
Indo-Fintech Intellectuals: Journal of Economics and Business Vol. 1 No. 1 (2021): Indo-Fintech Intellectuals: Journal of Economics and Business
Publisher : Lembaga Intelektual Muda (LIM) Maluku

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (258.156 KB) | DOI: 10.54373/ifijeb.v1i1.14

Abstract

This paper discusses non-performing loans in Islamic and commercial banking. This study tries to test internal and external factors such as CAR (capital adequacy ratio), interest rate, ROE (return on equity), inflation rate, and GDP (gross domestic product­) against non-performing loans or NPL in Indonesia banking. It would also like to see the impact of the crisis that occurred during the period 2015 to 2020. A sample from this study consisted of 66 Banks. Results showed that of the four variables tested showed a significant influence on the NPL of commercial and Islamic banks, except on the testing of inflation and CAR variables on commercial banks that showed results did not affect the NPL.
Co-Authors Budi Kramadibrata Darlin Aulia Rizal Kamsurya