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The Effectiveness of the National Logistic Ecosystem Program in Improving the Performance of the National Logistics System, Recovering the Investment Climate, and Increasing the Competitiveness of the National Economy Pebriana Arimbhi; Dwi Agustina; Notika Rahmi
Jurnal Logistik Indonesia Vol 5, No 2: Oktober 2021
Publisher : Institut Ilmu Sosial dan Manajemen Stiami

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/logistik.v5i2.1886

Abstract

Logistics costs in Indonesia are one of the highest compared to 5 other ASEAN countries. Logistics performance is also said to have not improved in recent years. The National Logistic Ecosystem (NLE) program which is run by the Directorate General of Customs and Excise under the supervision of the Ministry of Finance is the government's real effort to improve national logistics performance, improve investment and increase the competitiveness of the national economy. The purpose of this research is to analyze the implementation, effectiveness and the impact of the application of the NLE program. This study uses a qualitative method with a descriptive approach. The results show that (1) of the six indicators of implementation assessment, there are two indicators that have not gone well, namely the attitude of the implementers and communication because there is still a planning agenda that will be carried out until 2024 and socialization is still being carried out (2) of the five appropriate indicators assessment of the effectiveness of the policy, only on target which cannot be seen thoroughly because there is still a process that must be passed in order to achieve the target. (3) The impact that has been felt is the realization of transparency of logistics service transactions, encouraging time and cost transparency and providing certainty of value added for every rupiah of costs incurred.
Pengaruh Digitalisasi Pajak dan Peran Relawan Pajak Terhadap Kepatuhan Wajib Pajak Dalam Melaporkan SPT Tahunan di KPP Pratama Jakarta Gambir Tiga Evan Fulvian; Notika Rahmi
Jurnal Ilmu Administrasi Publik Vol. 5 No. 5: September 2025
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

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Abstract

This study aims to analyze the influence of tax digitalization and the role of tax volunteers on individual taxpayer compliance in submitting annual tax returns at KPP Pratama Jakarta Gambir Tiga. Employing a quantitative, associative research method, data were collected via questionnaires from 100 individual taxpayers and analyzed using multiple linear regression with SPSS. Tax digitalization includes the use of e-filing, e-form, and DJP Online, while the volunteer role encompasses education, assistance, and outreach. The results reveal that tax digitalization not significantly and the role of tax volunteers significantly and positively affect taxpayer compliance, with contributions of 0.21% and 20.34% respectively. Simultaneously, both variables account for 20.6% of the variation in compliance behavior. The findings highlight the practical value of integrating digital services and educational outreach in enhancing voluntary tax compliance within a self-assessment tax system. Keywords tax digitalization; tax volunteers; tax compliance; annual tax return; DJP Online