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All Journal JURNAL KOLABORASI Jurnal Kajian Komunikasi Jurnal Manajemen Pelayanan Publik Jurnal Administrasi Publik (JAP) Publikauma : Jurnal Administrasi Publik Universitas Medan Area Jurnal Administrasi Publik : Public Administration Journal ComTech: Computer, Mathematics and Engineering Applications Publica: Jurnal Pemikiran Administrasi Negara JANE (Jurnal Administrasi Negara) Society
Rino Ardhian Nugroho
Universitas Sebelas Maret
Religion Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Social Sciences Transportation

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Journal : JURNAL KOLABORASI

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Kolaborasi Pentahelix dalam Smart Tourism Destination Kota Semarang: Studi Kasus Pada Aplikasi Lunpia Rino Ardhian Nugroho; Septiani Maya Lestari
Kolaborasi : Jurnal Administrasi Publik Vol 9, No 2 (2023): Agustus 2023
Publisher : Department of Public Administration, Muhammadiyah University of Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/kjap.v9i2.10888

Abstract

The development of tourism will provide many benefits for the community both economically, socially, and culturally. The integration of technology in the tourism sector is an innovation that supports sustainable tourism. The collaboration is a strategic step in tourism development. The tourism sector in Indonesia began to be developed using a collaborative approach in 2016 when the Ministry of Tourism release GBCAM synergy (governance, business, community, academy, and media) also known as the Pentahelix approach. These five elements are currently used as a model of sustainable tourism development. In the digital era, various technologies are applied to maximize the potential of tourist destinations to become smart tourism destinations. Semarang is one city apply smart tourism with the help of technology. This city develops a mobile application namely “Lunpia” to provide information about tourist destinations. This study aims to analyze the Pentahelix collaboration among tourism industry stakeholders regarding the development of the application. This study maps the role of each stakeholder in application development to support tourists in the post-pandemic situation. A qualitative approach was used in this study to get a deeper understanding of the study. The result indicated that the collaboration between stakeholders is not fully attained. The further result is discussed in the full article.
Co-Authors Annisa Alya Rahmawati Arlyn Dewi Susilowati Arum Pratiwi Debby Yohana Pandey Galang Restu Gusti Morajaela Haniefira Safantyarizka Luthfi Indriana Mega Kresna Intan Sani Putri Iqbal Miftakhul Mujtahid Likha Sari Anggreni Mega Puji Lestari Muhamad Taufik Nora Mudlikhatul Wahidah Okki Chandra Ambarwati Purwati Retno Wulandari Septiani Maya Lestari Septyanto Galan Prakoso Teguh Budi Santoso Yusuf Kurniawan