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All Journal TELKOMNIKA (Telecommunication Computing Electronics and Control)
Dhea Arvie
Universitas Kristen Satya Wacana
Computer Science & IT

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Technology acceptance model for evaluating IT of online based transportation acceptance: a case of GO-JEK in Salatiga Dhea Arvie; Andeka Rocky Tanaamah
TELKOMNIKA (Telecommunication Computing Electronics and Control) Vol 17, No 2: April 2019
Publisher : Universitas Ahmad Dahlan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.12928/telkomnika.v17i2.9634

Abstract

GO-JEK acceptance in Salatiga, as a provider of online transportation reservation based on mobile phones, is not running without problems. The difficulties in accessing certain features, the lack of support from Salatiga government, and other obstacles have an impact on the performance of the Salatiga GO-JEK drivers. With the Technology Acceptance framework that is processed with a qualitative approach, we try to get what factors which have an impact on GO-JEK acceptance process in Salatiga. Our goal is to get the problems from the experience of Salatiga GO-JEK drivers that had never been thought before by the researcher. The result is that technological support, local policies, market share, and market rivalry affect the GO-JEK acceptance process in Salatiga.
Co-Authors Andeka Rocky Tanaamah