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All Journal Journal of Public Administration and Local Governance Tax Literacy and Leadership Agility: Indigenous Peoples Awareness in Paying Taxes
Dwi Suharnoko
Department Of Public Administration Science, The Faculty Of Social And Political Science University Of Merdeka Malang, Indonesia
Computer Science & IT Decision Sciences, Operations Research & Management Environmental Science Law, Crime, Criminology & Criminal Justice Social Sciences

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PERGESERAN PARADIGMA PADA LAYANAN PERIJINAN MELALUI NEW MODEL SERVICE BERBASIS CITIZEN CENTRIC Dwi Suharnoko; Umi Chayatin; Chandra Dinata
Journal of Public Administration and Local Governance Vol 2, No 1 (2018): Fostering Innovation In Public Administration
Publisher : Social and Political Science Faculty - Universitas Tidar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31002/jpalg.v2i1.640

Abstract

An important point in good governance is essentially the provision of excellent service to people who have citizenship rights that must be provided by the government. Globalization has encouraged paradigm changes in government in carrying out its distributive function to the community. As much as developed countries have done, public encouragement accompanied by public participation in all governance processes leads the country to "virtual" spaces with sufficient coverage to facilitate its citizens to participate in all national and state affairs, the autonomy space given to the region is able to make local governments self-reliant, innovative, and creative in providing services to the community. The research conducted in Integrated Licensing Service Agency of Malang Regency shows that the satisfaction of the society is good enough to the service product given, if it is categorized the assessment from public perception of the service given is A (very good). To achieve that, of course, the integrated licensing agency of Malang regency through a long way to reach it starting from building a mutual commitment to change the more autonomous institution in carrying out the service function to the society.
The Recruitment Process of the Head of Local Government by Political Parties In Malang Raya Region Budhy Prianto; Dwi Suharnoko; Mardiyono Mardiyono
Iapa Proceedings Conference 2018: Proceedings IAPA Annual Conference
Publisher : Indonesian Association for Public Administration (IAPA)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30589/proceedings.2018.188

Abstract

Direct regional head elections are in the process of recruiting leaders in regions that can guarantee the representation of local people through a democratic process. In this process, theoretically and constitutionally political parties have important and strategic roles and functions. Unfortunately, the oligarchic practice that engulfed almost all political parties has internally and externally recognized the basic principles of democracy in the process of recruiting prospective leaders in the region. The democratic process is only procedural, not substantial. So far it is strongly suspected that the process of regional head elections is more colored by transactional politics. This paper aims first, to obtain an overview of the recruitment process of candidates by political parties in the regional head elections in the Malang Raya region. Second, to obtain a description that is the power of money not only in choosing candidates for the regional head, but also able to lull constituents and voters in determining the choice of regional heads. Third, to obtain an explanation of the impact of the transactional political process and the use of the power of money as well as the impact on the relationship between political parties and their constituents in the Malang Raya region.
Co-Authors Budhy Prianto Chandra Dinata Mardiyono Mardiyono Umi Chayatin