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Improving Performance of Zakat Institution in Poverty Alleviation: Balanced Scorecard Approach Sulastiningsih Sulastiningsih; Suci Utami Wikaningtyas; Dwi Novitasari
Tazkia Islamic Finance and Business Review Vol. 14 No. 2 (2020)
Publisher : Institute for Research and Community Empowerment (LPPM TAZKIA)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30993/tifbr.v14i2.253

Abstract

The purpose of this study is to develop a performance improvement model of Zakat Institution in Indonesia (OPZIS) using four balanced scorecard perspectives in poverty alleviation. The model is examined by using Structural Equation Modeling (SEM) analysis. Respondents of this study was 100 employees of 11 Zakat Institution, 100 muzzaki and 100 mustahiq. The results of this study prove that the Balanced Scorecard approach as a strategic management model can improve Zakat Institution performance. The quality of Zakat Institution performance is influenced by the organization's ability to grow and become a learning organization with training and support from supervisors. Good internal processes are created by employee satisfaction and loyalty, which ultimately affects the quality of customer service. Good quality customer service will affect customer satisfaction, which in turn, customers become  more loyal and affect Zakat Institution financial performance. High financial performance will increase the contribution of Zakat Institution in poverty alleviation. This is because Zakat Institution is able to properly channel the funds to those entitled to receive it, namely the poor.
EVALUASI KESESUAIAN KOMPETENSI KARYAWAN DENGAN JOB DESCRIPTION: Studi Kasus : CV. Artha Buana Mandiri Kantor Cabang Jawa Tengah Panji Ketawang; Dwi Novitasari
Jurnal Riset Mahasiswa Vol. 1 No. 2 (2023): Jurnal Riset Mahasiswa
Publisher : Sekolah Tinggi Ilmu Ekonomi Widya Wiwaha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32477/jurima.v1i2.833

Abstract

Rumusan masalah yang diambil dalam penelitian ini adalah belum sesuainya kompetensi karyawan dengan job description di CV. Artha Buana Mandiri Kantor Cabang Jawa Tengah dengan tujuan penelitian adalah untuk Mengetahui penyebab kompetensi karyawan CV. Artha Buana Mandiri Kantor Cabang Jawa Tengah tidak sesuai dengan job description serta mengetahui upaya peningkatan kompetensi karyawan CV. Artha Buana Mandiri Kantor Cabang Jawa Tengah agar sesuai dengan job description. Penelitian ini menggunakan pendekatan deskriptif kualitatif. Lokasi penelitian di CV Artha Buana Mandiri Kantor Cabang Jawa Tengah yang berada di Jalan Sumbing Desa Wonosari, Kecamatan Kalikajar, Kabupaten Wonosobo, Provinsi Jawa Tengah. Adapun pengumpulan data yang digunakan yaitu wawancara, kuisioner dan dokumentasi. Hasil penelitian menunjukkan bahwa masih adanya ketidaksesuaian kompetensi karyawan dengan deskripsi kerja yang diberikan oleh perusahaan, hal ini dapat kita lihat melalui dimensi keterampilan dan pengetahuan bahwa sebagian besar karyawan memiliki latar belakang pendidikan yang tidak sesuai dengan penempatan tugas nya karena dalam perekrutan karyawan hanya mengacu pada hubungan keluarga dan masih ada beberapa karyawan yang kurang memahami tugasnya, kurang mendapatkan pelatihan dalam menunjang tugasnya dan terdapat rangkap jabatan pada beberapa karyawan. Sedangkan dimensi sikap bahwa karyawan selalu memberikan ide atau masukan ketika rapat namun kurang memahami waktu penyelesaian tugas yang harus dikerjakan, serta terdapat beberapa karyawan yang merasa belum maksimal dalam menjalankan tugasnya karena beberapa faktor yang berkaitan dengan komunikasi dan hubungan antar jabatan. Oleh karena itu diperlukan perhatian lebih dalam perekrutan karyawan dan penempatan karyawan sesuai dengan latar belakang pendidikan, pelatihan untuk meningkatkan kemampuan karyawan sesuai deskripsi kerja serta pemahaman karyawan dalam menyelesaikan tugas yang harus dikerjakan sesuai deskripsi kerja. The formulation of the problem taken in this study is the incompatibility of employee competencies with job descriptions in CV. Artha Buana Mandiri Central Java Branch Office with the aim of the research is to determine the causes of employee competence CV. Artha Buana Mandiri Central Java Branch Office does not match the job description and knows the efforts to increase the competence of employees at CV. Artha Buana Mandiri Central Java Branch Office by following the job description. This research uses a descriptive qualitative approach. The research location is at CV Artha Buana Mandiri, Central Java Branch Office, which is located on Jalan Sumbing, Wonosari Village, Kalikajar District, Wonosobo Regency, Central Java Province. The data collection used are interviews, questionnaires, and documentation. The results of the study indicate that there is still a mismatch of employee competencies with job descriptions provided by the company, this can be seen through the dimensions of skills and knowledge that most employees have educational backgrounds that are not by following their job placements because in recruiting employees only refer to family relationships and there are still some employees who do not understand their duties, lack of training in supporting their duties and there are multiple positions in some employees. Meanwhile, the attitude dimension is that employees always provide ideas or input during meetings but do not understand the time for completing tasks that must be done, and some employees feel that they are not optimal in carrying out their duties due to several factors related to communication and inter-position relations. Therefore, more attention is needed in employee recruitment and employee placement according to educational background, training to improve employee abilities according to job descriptions, and employee understanding in completing tasks that must be done according to job descriptions.
PERAN MEDIASI KEPUTUSAN PEMBELIAN PADA KUALITAS PRODUK, KEPERCAYAAN DAN KEPUASAN KONSUMEN APLIKASI SHOPEE Desinta Fiani; Dwi Novitasari
Jurnal Riset Akuntansi dan Bisnis Indonesia STIE Widya Wiwaha Vol 2 No 4 (2022): Jurnal Riset Akuntansi dan Bisnis Indonesia
Publisher : Sekolah Tinggi Ilmu Ekonomi Widya Wiwaha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32477/jrabi.v2i4.609

Abstract

The purpose of this study was to determine the effect of product quality and trust on consumer satisfaction with purchashing decisions as an mediating variabel on the Shopee. The population in this study are Shopee users who live in Yogyakarta. The sample of this study are 80 respondents. Data collection techniques through questionnaires that have been tester for validity and reliability. Data analysis using Structural Equation Model (SEM). The result of this study indicate (1) product quality has a negative effect on purchasing decisions. (2) Trust has a positive effect on purchasing decisions. (3) Product quality has a positive effect on consumer satisfaction. (4) Trust has a positive effect on consumer satisfaction. (5) Purchasing decisions has a positive effect on consumer satisfaction. (6) Purchasing decisions does not mediate the effect of product quality on the consumer satisfaction. (7) Purchasing decisions mediates the effect of trust on the consumer satisfaction.
PENGARUH BEBAN KERJA, LINGKUNGAN KERJA, DAN DUKUNGAN SOSIAL TERHADAP STRES KERJA KARYAWAN DI PUSKESMAS KASIHAN 1 BANTUL Rika Setiani; Dwi Novitasari
Jurnal Riset Akuntansi dan Bisnis Indonesia STIE Widya Wiwaha Vol 3 No 1 (2023): Jurnal Riset Akuntansi dan Bisnis Indonesia
Publisher : Sekolah Tinggi Ilmu Ekonomi Widya Wiwaha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32477/jrabi.v3i1.685

Abstract

Penelitian ini bertujuan untuk mengetahui pengaruh beban kerja, lingkungan kerja, dan dukungan sosial terhadap stres kerja pada karyawan Puskesmas Kasihan 1 Kabupaten Bantul. Populasi dalam penelitian ini adalah karyawan Puskesmas Kasihan 1 Kabupaten Bantul yang berjumlah 54 orang. Sampel dalam penelitian ini sebanyak 48 orang berdasarkan rumus Slovin dengan taraf kesalahan 5%. Instrumen penelitian ini berupa kuesioner dengan uji validitas menggunakan rumus ProductMoment dan uji reliabilitas menggunakan Alpha Cronbanch. Teknik analisis data menggunakan analisis regresi berganda dengan menggunakan program olah data SPSS 23 forwindows. Hasil penelitian menunjukkan bahwa (1) ada pengaruh positif beban kerja terhadap stres kerja pada karyawan Puskesmas Kasihan 1 Kabupaten Bantul, yaitu nilai t hitung (4,215) lebih dari t tabel (2,014) dan nilai sig(0,000) kurang dari 0,05. (2) ada pengaruh negatif lingkungan kerja terhadap stres kerja pada karyawan Puskesmas Kasihan 1 Kabupaten Bantul, yaitu nilai t hitung (-2,861) lebih dari t tabel (2,014) dan nilai sig(0,006) kurang dari 0,05. (3) ada pengaruh negatif dukungan sosial terhadap stres kerja pada karyawan Puskesmas Kasihan 1 Kabupaten Bantul, yaitu nilai t hitung (-2,207) lebih dari t tabel (2,014) dan nilai sig(0,033) kurang dari 0,05.
ANALISIS KINERJA KEUANGAN PADA PERUSAHAAN UTAMA JASA TRANSPORTASI YANG ADA DI BURSA EFEK INDONESIA SEBELUM DAN SAAT PANDEMI PERIODE 2018-2021 Irwan Yuliana; Prafidhya Dwi Yulianto; Dwi Novitasari
Jurnal Riset Akuntansi dan Bisnis Indonesia STIE Widya Wiwaha Vol 3 No 4 (2023): Jurnal Riset Akuntansi dan Bisnis Indonesia
Publisher : Sekolah Tinggi Ilmu Ekonomi Widya Wiwaha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32477/jrabi.v3i4.860

Abstract

The purpose of this study was to determine the financial performance of the main transportation service companies on the Indonesia Stock Exchange for the 2018-2021 period. The population and samples are taken based on certain criteria or purposive sampling. This study uses quantitative data analysis from secondary data obtained from audited financial reports. The results of the study can be concluded that when viewed from the aspect of the pre-pandemic activity ratio it was much better during the pandemic, with the highest average receivables turnover ratio in 2018 of 15.46 times. The liquidity ratio during the pandemic was much better than before the pandemic with an average working capital ratio of 328,873,000,000, a current ratio of 2.02 times, a quick ratio of 1.46 times and a cash ratio of 83.42% in 2021. If you look at it from Profitability and solvency ratios have fluctuated. This indicates that the financial performance of the main transportation service company is not optimal.