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All Journal Paradigma Bina Insani ICT Journal JITK (Jurnal Ilmu Pengetahuan dan Komputer) Jurnal Riset Informatika Jurnal Ilmiah ILKOMINFO - Ilmu Komputer & Informatika Jurnal PETISI (Pendidikan Teknologi Informasi) Infotek : Jurnal Informatika dan Teknologi Jurnal Teknologi Informatika dan Komputer Jurnal Sistem Informasi Jurnal AbdiMas Nusa Mandiri Jurnal Abdi Masyarakat Indonesia SPEED - Sentra Penelitian Engineering dan Edukasi Jurnal PETISI (Pendidikan Teknologi Informasi)
Yuyun Yuningsih
Prodi Sistem Informasi, Fakultas Teknologi Informasi, Universitas Nusa Mandiri, Indonesia
Humanities Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Environmental Science Library & Information Science Mathematics Physics Public Health Social Sciences Other

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Audit Sistem Informasi SILTrack (Tracking Vehicle) Pada PT. Seino Indomobil Logistics Menggunakan Cobit 2019 Yuyun Yuningsih; Ima Ridho Wati
Jurnal Ilmiah ILKOMINFO - Ilmu Komputer & Informatika Vol 8, No 2 (2025): Juli
Publisher : Akademi Ilmu Komputer Ternate

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47324/ilkominfo.v8i2.350

Abstract

 Abstrak: Aplikasi SILTrack yang digunakan oleh PT Seino Indomobil Logistics berperan penting dalam memantau armada kendaraan secara digital. Namun, sejauh ini sistem tersebut belum pernah dievaluasi secara menyeluruh untuk mengetahui apakah benar-benar selaras dengan kebutuhan bisnis dan mendukung operasional secara efektif. Penelitian ini dilakukan dengan menggunakan kerangka kerja COBIT 2019, yang berfokus pada delapan subdomain utama: EDM01, EDM03, APO09, APO12, APO13, DSS05, DSS06, dan MEA03. Melalui kuesioner yang diisi oleh 35 responden, diketahui bahwa tingkat kematangan sistem informasi berada pada angka rata-rata 2,8, yang berarti sistem ini sudah berada di tahap “terdefinisi” (Level 3). Namun, karena standar ideal yang ditetapkan adalah Level 4, masih ada gap sebesar 1,2 yang perlu ditangani. Hasil ini menunjukkan bahwa meskipun sistem SILTrack sudah berjalan cukup baik dan mengikuti standar proses yang ada, masih diperlukan perbaikan, terutama dalam hal layanan TI dan kepatuhan terhadap regulasi eksternal. Rekomendasi perbaikan pun dirancang agar sistem yang ada dapat terus ditingkatkan demi mendukung tujuan perusahaan secara lebih efisien dan optimalKata kunci: Audit Sistem Informasi, COBIT 2019, SILTrack, Tingkat Kematangan, Tata Kelola TIAbstract: The SILTrack application used by PT Seino Indomobil Logistics plays a vital role in digitally monitoring the company’s vehicle fleet. However, the system has never undergone a thorough evaluation to determine whether it truly aligns with the company’s business needs and supports operational effectiveness. This study applies the COBIT 2019 framework, focusing on eight key subdomains: EDM01, EDM03, APO09, APO12, APO13, DSS05, DSS06, and MEA03. Based on questionnaires completed by 35 respondents, the system’s average maturity level was found to be 2.8, which corresponds to Level 3 (Defined Process). Since the target maturity level is 4, this indicates a gap of 1.2 that still needs to be addressed. The findings suggest that while the SILTrack system generally adheres to operational standards and is well-defined, there is still room for improvement—particularly in IT service management and compliance with external regulations. Recommendations have been developed to enhance IT governance quality and help the company operate more efficiently and effectively in line with its strategic goals.Keywords: Information Systems Audit, COBIT 2019, SILTrack, Maturity Level, IT Governance 
Perancangan Sistem Informasi Wirshoewash Berbasis Web Dengan PHP Dan Codeigniter Danu Wirnoyo; Yuyun Yuningsih
Jurnal Ilmiah ILKOMINFO - Ilmu Komputer & Informatika Vol 9, No 1 (2026): Januari
Publisher : Institut Teknologi Gamalama

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47324/ilkominfo.v9i1.400

Abstract

Abstrak: Wirshoewash merupakan usaha jasa cuci sepatu yang memerlukan sistem informasi terintegrasi untuk mengelola data pelanggan, layanan, transaksi, dan pelaporan secara efisien. Penelitian ini bertujuan merancang dan membangun sistem informasi laundry sepatu berbasis web menggunakan bahasa pemrograman PHP dengan framework CodeIgniter melalui metode pengembangan waterfall. Keterbaruan penelitian ini terletak pada pengembangan sistem yang tidak hanya mendigitalisasi proses transaksi, tetapi juga mengintegrasikan otomatisasi diskon promo dan member, pencetakan struk otomatis, serta pengelolaan informasi status pengerjaan sepatu secara terstruktur dalam satu platform berbasis web. Sistem dirancang sesuai dengan karakteristik operasional laundry sepatu skala usaha kecil dan menengah (UKM) yang sebelumnya masih mengandalkan pencatatan manual. Hasil penelitian menunjukkan bahwa sistem mampu meningkatkan efektivitas pengelolaan transaksi dan pelaporan bulanan. Pengujian sistem menggunakan User Acceptance Test (UAT) menunjukkan tingkat penerimaan pengguna yang sangat baik. Dengan demikian, sistem yang dikembangkan tidak hanya memberikan solusi praktis bagi Wirshoewash, tetapi juga berpotensi menjadi model implementatif bagi usaha laundry sepatu sejenis.Kata kunci: Sistem Informasi, Laundry Sepatu, Web, PHP, CodeIgniterAbstract: Wirshoewash is a shoe laundry service that requires an integrated information system to efficiently manage customer data, services, transactions, and reporting. This study aims to design and develop a web-based shoe laundry information system using PHP and the CodeIgniter framework with the waterfall development method. The novelty of this research lies in the development of a system that not only digitalizes transaction processes but also integrates automated promotional and membership discounts, automatic receipt generation, and structured delivery of shoe service status information to customers within a single web-based platform. The system is specifically designed to accommodate the operational characteristics of small and medium-sized enterprises (SMEs) in the shoe laundry sector, which commonly still rely on manual record-keeping. The results show that the system improves the effectiveness of transaction management and monthly reporting. System testing using the User Acceptance Test (UAT) indicates a very high level of user acceptance. Therefore, the developed system not only provides a practical solution for Wirshoewash but also offers an implementative model that can be replicated by similar shoe laundry businesses..Keywords: Information System, Shoe Laundry, Web, PHP, CodeIgniter
Evaluasi Usability Website SMA Muhammadiyah 1 Jakarta Menggunakan System Usability Scale (SUS) untuk Mendukung Peningkatan Pengalaman Pengguna Yuyun Yuningsih; Winda Astariyah Fatimah; Ari Puspita; Eka Puspita Sari
Jurnal Ilmiah ILKOMINFO - Ilmu Komputer & Informatika Vol 9, No 2 (2026): Juli
Publisher : Institut Teknologi Gamalama

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47324/ilkominfo.v9i2.461

Abstract

Abstrak: Transformasi digital di sektor pendidikan mendorong sekolah memanfaatkan website sebagai media utama penyedia layanan informasi akademik dan nonakademik. Namun, keberadaan website belum tentu menjamin pengalaman pengguna yang optimal. Usability yang rendah dapat menghambat akses informasi, mengurangi kenyamanan, dan menurunkan efektivitas layanan digital. Oleh karena itu, evaluasi usability diperlukan untuk mengidentifikasi kualitas penggunaan website serta aspek yang perlu diperbaiki. Penelitian ini bertujuan mengevaluasi usability website SMA Muhammadiyah 1 Jakarta menggunakan metode System Usability Scale (SUS) dan menyusun rekomendasi pengembangan berdasarkan persepsi pengguna. Penelitian menggunakan pendekatan kuantitatif deskriptif dengan melibatkan 201 responden yang terdiri atas siswa, guru, dan tenaga kependidikan. Instrumen SUS diuji validitas dan reliabilitasnya menggunakan SPSS sebelum analisis dilakukan. Hasil penelitian menunjukkan skor rata-rata SUS sebesar 62, termasuk kategori Marginal Low, Grade D, dengan tingkat penerimaan OK/Fair. Temuan ini menunjukkan bahwa website telah berfungsi sebagai media penyampaian informasi, tetapi masih memerlukan peningkatan pada aspek navigasi, konsistensi antarmuka, dan penyajian informasi. Penelitian ini memberikan evaluasi usability yang komprehensif sekaligus rekomendasi perbaikan sebagai acuan pengembangan website untuk meningkatkan kualitas layanan informasi digital di lingkungan sekolah.Kata kunci: System Usability Scale, Website, Usability, EvaluasiAbstract: Digital transformation in the education sector is encouraging schools to utilize websites as the primary medium for providing academic and non-academic information. However, the mere existence of a website does not necessarily guarantee an optimal user experience. Poor usability can hinder access to information, reduce convenience, and diminish the effectiveness of digital services. Therefore, a usability evaluation is necessary to assess the quality of the website’s usability and identify areas for improvement. This study aims to evaluate the usability of the SMA Muhammadiyah 1 Jakarta website using the System Usability Scale (SUS) method and to formulate development recommendations based on user perceptions. The study employed a descriptive quantitative approach involving 201 respondents, consisting of students, teachers, and educational staff. The validity and reliability of the SUS instrument were tested using SPSS before the analysis was conducted. The results showed an average SUS score of 62, falling into the “Marginal Low” category (Grade D), with an acceptance level of “OK/Fair.” These findings indicate that the website functions as a medium for conveying information but still requires improvements in navigation, interface consistency, and information presentation. This study provides a comprehensive usability evaluation along with recommendations for improvement as a reference for website development to enhance the quality of digital information services in the school environment.Keywords: System Usability Scale, Website, Usability, Evaluation
MEASURING SATISFACTION USER WEBSITE WWW.QOO10.CO.ID USING DELONE AND MCLEAN MODELS Yuyun Yuningsih; Ari Puspita; Dahlia Dahlia
Jurnal Riset Informatika Vol. 2 No. 3 (2020): June 2020 Edition
Publisher : Kresnamedia Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34288/jri.v2i3.110

Abstract

The research to measure customer satisfaction with the use of a product or service sold on online shopping sites that can meet their needs as expected. The research method used in this study is a survey method, the authors distribute questionnaires to men or women aged 17-40 years who have already or frequently shop online through the website www.qoo10.co.id. This research uses Delone and McLean models and is assisted with AMOS (Analysis of Moment Structure) software. Delone and McLean models can facilitate researchers in determining the variables that affect measuring website user satisfaction. the results of this study are in the form of a chart that concludes that the quality of the information system influences user satisfaction. The quality of the system affects the user, user satisfaction affects the user, and usage influences the benefits of the web www.Qoo10.co.id with the value of Chi-Square 7.015 and a Probability value of 0.83.
Co-Authors Ade Fitria Lestari Andrian Erlangga Ari Puspita Ari Puspita Chatarina Umbul Wahyuni Dahlia Dahlia Danu Wirnoyo Dedeh Sulastri Eka Puspita Sari Endang Pujiastuti Endang Pujiastuti Endang Pujiastuti Hilda Amalia Hilda Amalia Ima Ridho Wati Laela Kurniawati Lala Nilawati Lia Mazia, Lia Lusa Indah Prahartiwi Muhammad Fahmi Rahmat Tri Yunandar Siti Helmyati Siti Marlina Syarif Hidayatulloh Tuti Haryanti Wida Prima Mustika Winda Astariyah Fatimah Wulan Dari Yuli Wahyuni