Article Per Year (5 Year)
p-Index From 2021 - 2026
0.23
P-Index
This Author published in this journals
All Journal JITMI (Jurnal Ilmiah Teknik dan Manajemen Industri) Abdi Laksana : Jurnal Pengabdian Kepada Masyarakat Jurnal Industri dan Teknologi Samawa (JITSA)
Heri Muryanto
UNIVERSITAS PAMULANG
Economics, Econometrics & Finance Education Engineering Industrial & Manufacturing Engineering Law, Crime, Criminology & Criminal Justice Materials Science & Nanotechnology Mechanical Engineering Social Sciences Other

Published : 3 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 3 Documents
Search

 1 
Analisa Tingkat Risiko Kecelakaan Dengan Menggunakan Metode Hazard Identification Risk Assesment Determining Control (Hiradc) Untuk Menurunkan Kecelakaan Kerja Di PT. Berkah Mirza Insani Heri Muryanto
JITMI (Jurnal Ilmiah Teknik dan Manajemen Industri) Vol 3, No 2 (2020): JITMI
Publisher : Universitas Pamulang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32493/jitmi.v3i2.y2020.p105-113

Abstract

PT. Berkah Mirza  Insani merupakan perusahaan yang bergerak dalam bidang manufaktur, yang memproduksi Compressed Natural Gas. Dalam penelitian ini penulis akan membahas keselamatan dan kesehatan kerja yang mengarah pada risiko kecelakaan kerja di divisi produksi, keselamatan dan kesehatan kerja sangat penting bagi pekerja dalam menjalankan aktifitas produksi. Penulis menganalisa nilai risiko kecelakaan kerja yang terjadi di divisi produksi tahun 2016.  Metode yang digunakan oleh penulis adalah Hazard Identification Risk Assessment Determining Control (HIRADC), dari analisa data tahun 2016 diperoleh nilai risiko tertinggi yaitu ledakan karena over pressure dengan hasil penilaian risiko besar nilai Likehood 1 (Remotely possible), risiko ini sangat kecil kemungkinannya untuk terjadi, untuk nilai Exposure 10 (Continously) dikarenakan pekerja berada di area terus-menerus setiap harinya, untuk nilai Consequences 50 (Disaster) hal ini dapat menyebabkan hal yang berhubungan dengan kematian dan kerusakan lingkungan, berdasarkan penentuan nilai diatas didapatkan nilai Level Of Risk 500 (Very high). Dengan usulan perbaikan melalui penerapan metode Hazard Identification Risk Assessment Determining Control (HIRADC) selama januari 2017 diharapkan tingkat kecelakaan dan nilai risiko yang terjadi dapat menurun. Masih perlu dilakukan perbaikan lagi untuk benar-benar menghilangkan potensi bahaya yang dapat terjadi. 
PEMANFAATAN SAMPAH UNTUK MENUMBUHKAN KESADARAN DAN KENYAMAN LINGKUNGAN DI PULAU UNTUNG JAWA, KEPULAUAN SERIBU Sofian Bastuti; Heri Muryanto; Wakhit Ahmad F; Yusuf Purwanto; Andri Septiyanto
Abdi Laksana : Jurnal Pengabdian Kepada Masyarakat Vol 1, No 1 (2020): Edisi Januari
Publisher : LPPM Universitas Pamulang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (234.187 KB) | DOI: 10.32493/al-jpkm.v1i1.4009

Abstract

Garbage is one of the complex problems faced by developing countries and developed countries in the world, including Indonesia. Waste problem is no longer just a matter of cleanliness and the environment, but has become a social problem that has the potential to cause conflict. Untung Java Island has an area of 40.10 ha, geographically the island of Untung Jawa is located close to the mainland of Tanjung Pasir and Greater Jakarta. As a tourist attraction, Untung Jawa Island cannot be separated from the problem of garbage or waste. Some garbage is on the coast. The method used to solve the problem of waste utilization is counseling method, discussion method and simulation method. The basic thing offered to help solve the problem is through the activities of fostering and mentoring the local community of Untung Jawa Island, which is packaged with the name of the activity of Utilizing Trash Can in Various Angles to Grow Environmental Awareness and Cleanliness. Of the 50 family heads in kelurahan fortunately in Java, most of the responses were positive with results that did not care for 4 people or 8%, it was normal for 18 people or 36%, Caring for 15 people or 30%, Very concerned for 13 people or 26%.Keywords: Waste, Waste Utilization, Counseling, Discussion, Simulation
Analysis of Customer Satisfaction Using the SERVQUAL Method and Structural Equation Modeling (SEM) in Parking Services at Tanah Abang Wholesale Center Block A Sudewo; Heri Muryanto
JURNAL INDUSTRI DAN TEKNOLOGI SAMAWA Vol 7 No 2 (2026): EDISI 14
Publisher : Program Studi Teknik Industri Universitas Teknologi Sumbawa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36761/jitsa.v7i2.7882

Abstract

Parking services are one of the important factors influencing customer satisfaction in modern shopping centers. The high level of commercial activity at Tanah Abang Wholesale Center Block especially in areas with high trading activity such as Tanah Abang Wholesale Center (PGTA) Block A. Problems encountered include vehicle queues during peak hours, limited supporting facilities, and variations in the quality of officer service that have the potential to reduce customer satisfaction. This study aims to analyze the effect of service quality on customer satisfaction using the Service Quality (SERVQUAL) and Partial Least Squares-Structural Equation Modeling (PLS-SEM) methods. The study used a quantitative approach with a purposive sampling technique on 100 respondents who use parking services. Data were analyzed using SmartPLS software through outer model testing, inner model testing, and bootstrapping. The results showed that the dimensions of Assurance and Empathy had a positive and significant effect on customer satisfaction, while the dimensions of Tangibles, Reliability, and Responsiveness did not have a significant effect. These findings indicate that a sense of security, trust, and officer attention are the main factors that determine customer satisfaction compared to aspects of physical facilities and speed of service. This study concludes that improving officer competency, communication quality, and customer-oriented service are key strategies for improving parking service quality at PGTA Block A.
Co-Authors Andri Septiyanto Sofian Bastuti Sudewo Wakhit Ahmad F Yusuf Purwanto