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All Journal Journal of the Community Development in Asia International Journal of Accounting & Finance in Asia Pasific
Varsha Ganatra
Vivekanand Education Society’s College of Arts, Science and Commerce
Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

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The Impact of Food Delivery Apps on Customer Perceived Value Among University Students Varsha Ganatra; Rishikaysh Kaakandikar; Muhammad Izzuddin; Daisy Mui Hung Kee; Najihah Bt Zainuddin; Muhammad Az-Zahid Bukhari; Muhammad Azfar Nurhakim; Varsha Panwar
Journal of the Community Development in Asia (JCDA) Vol 4, No 3 (2021): Journal of The Community Development in Asia (JCDA)
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (192.37 KB) | DOI: 10.32535/jcda.v4i3.1182

Abstract

The number of food delivery apps users has increased nowadays due to the recent global pandemic situation of the coronavirus outbreak. Food delivery apps bring many benefits to the students and catering business. This paper aims to study the impact of food delivery apps on customer perceived value among university students. A quantitative approach was used in this study. Cross-sectional design used as the design of the study and the data will be gathered at one point in a time. Questionnaires used to collect the data from all respondents. The respondents were university students with the number of samples as many as 101 people. The results found how food delivery applications had an impact on customer perceived value among university students in Malaysia during the pandemic and it can be said that respondents gave a lot of positive feedback on food delivery service, where they believed in the products and service provided.
New Norm in Consumer Buying Pattern: Online Shopping Swing amid the Coronavirus Pandemic Rupesh Sinha; Rajesh Kumar Nair; Veena Naik; Varsha Ganatra; Prarthana Singri; Padmalini Singh; Ashwin Ravindra Kamble; Rishikaysh Kaakandikar; Sirisha KJ; Ishaan Modawal
International Journal of Accounting & Finance in Asia Pasific (IJAFAP) Vol 4, No 2 (2021): International Journal of Accounting & Finance in Asia Pasific (IJAFAP) June 2021
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (621.4 KB) | DOI: 10.32535/ijafap.v4i2.1119

Abstract

A drastic shift in the market environment was observed with the pandemic situation spread all around the world. The number of people at the workplace or marketplace also shrunk from thousands to hundreds, tens, and one-digit numbers with the thought of avoiding the crowd and being in isolation or separations to avoid contact. This rapid change in situation has brought huge overnight changes in the shopping behaviors of the customers from bulk buying in a physical market or family shopping to online shopping of all fast-moving consumer goods. There are beginnings of a shift in this approach in India. The study emphasizes the factors influencing online shopping, benefits, and challenges faced by the customers, and the preferred mode of buying for listed products along with the mode of payment. Suggestive measures to bring positive change are also discussed in the paper.
Co-Authors Ashwin Ravindra Kamble Daisy Mui Hung Kee Ishaan Modawal Muhammad Az-Zahid Bukhari Muhammad Azfar Nurhakim Muhammad Izzuddin Najihah Bt Zainuddin Padmalini Singh Prarthana Singri Rajesh Kumar Nair Rishikaysh Kaakandikar Rishikaysh Kaakandikar Rupesh Sinha Sirisha KJ Varsha Panwar Veena Naik