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All Journal International Journal of Tourism and Hospitality in Asia Pasific
Qoot Al Mutairi
Kuwait University
Humanities

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Customer Experiences, Expectations and Satisfaction Level Towards Services Provided by Amazon Pragya Goel; Priyanka Verma; Qoot Al Mutairi; Rashi Bhardwaj; Sahil Tyagi
International Journal of Tourism and Hospitality in Asia Pasific Vol 3, No 1 (2020): International Journal of Tourism and Hospitality in Asia Pasific (IJTHAP)
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/ijthap.v3i1.727

Abstract

Customer loyalty is considered as one of the most over used phrases in business today. For fulfilling these objectives, the descriptive research design has been used. The data from the multiple respondents have been collected. The survey involved gathering a wide information about the company, its products, customer satisfaction and the impact of various competitive firms on the company. Shoppers can easily visit the web site and shop just sitting in form of computer. Ability of the Internet contains wide range of collecting information, supplying a service or purchasing a product Amazon should work towards them so that it can increases its customers and finally profit.
Co-Authors Pragya Goel Priyanka Verma Rashi Bhardwaj Sahil Tyagi