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All Journal Journal of Business Management
Prihatin Lumbanraja
University of North Sumatera
Economics, Econometrics & Finance

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The Influence of Digital Leadership and Online Training on Employee Performance Through Job Satisfaction in a Hybrid Work Environment at the BPJS Ketenagakerjaan Sumbagut Office Meirizka Miranda Nasution; Prihatin Lumbanraja; Yeni Absah
Journal of Business Management Vol. 4 No. 1 (2026): August (In Progress)
Publisher : Indonesian Journal Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47134/jobm.v4i1.196

Abstract

This study aims to analyze the influence of digital leadership and online training on employee performance through job satisfaction in a hybrid work environment at the BPJS Ketenagakerjaan Sumbagut Regional Office. Digital transformation and the implementation of a hybrid work system require organizations to strengthen technology-based leadership as well as employee competency development in order to maintain optimal performance. This research uses a quantitative approach with a survey method. The research sample was determined using a purposive sampling technique, with a total of 81 employees as respondents. The data analysis method used is Structural Equation Modeling (SEM) based on Partial Least Squares (PLS). The results show that digital leadership has a positive and significant effect on both job satisfaction and employee performance. Online training also has a positive and significant effect on job satisfaction and employee performance. Furthermore, job satisfaction is proven to have a positive and significant effect on employee performance. The indirect effect testing indicates that job satisfaction is able to significantly mediate the influence of digital leadership and online training on employee performance. These findings suggest that strengthening digital leadership and designing relevant and interactive online training can improve job satisfaction, which in turn enhances employee performance in a hybrid work environment. The implications of this study emphasize the importance of developing digital competencies for both leaders and employees, as well as optimizing online training systems that are aligned with job needs in order to support productivity and service quality in public sector organizations.
The Effect of Self Efficacy, Working Conditions and Employee Retention on Plantation Employee Performance Through Work Discipline at PT Socfindo Labuhanbatu Utara Putri Latifah Anum; Prihatin Lumbanraja; Yeni Absah
Journal of Business Management Vol. 2 No. 3 (2025): April
Publisher : Indonesian Journal Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47134/jobm.v2i3.143

Abstract

The performance of plantation employees has become an important issue in today’s modern and digital era, considering the declining interest of younger generations in working in the plantation sector, particularly in tapping positions. This study aims to analyze the influence of self-efficacy, job conditions, and employee retention on the performance of plantation employees through work discipline at PT Socfindo Labuhanbatu Utara. This research is an associative quantitative study with a population consisting of all plantation employees at PT Socfindo Aek Pamingke, totaling 979 employees. The sample used consists of 284 employees selected through non-probability sampling using an incidental sampling approach, with the criterion that employees must have worked for at least 10 years. Data analysis was conducted using structural equation modeling (SEM) with the assistance of Smart PLS software. The results show that self-efficacy has a direct positive and significant effect on employee performance, but a negative and insignificant effect on work discipline. Job conditions have a significant negative effect on both employee performance and work discipline. Employee retention has a significant positive effect on both employee performance and work discipline. Moreover, work discipline itself has a significant positive effect on employee performance. Indirectly, self-efficacy and job conditions do not have a significant effect on performance through work discipline, whereas employee retention has a significant.
The Effect of Employee Involvement and Workload on Employee Performance Through Work Motivation at PT. Wijaya Karya Beton Deli Serdang Branch Office Izuramana Hagatha; Prihatin Lumbanraja; Elisabet Siahaan
Journal of Business Management Vol. 3 No. 1 (2025): August
Publisher : Indonesian Journal Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47134/jobm.v3i1.147

Abstract

Employee performance improvement is a top priority for PT. Wijaya Karya Beton Deli Serdang Branch Office in supporting the achievement of production and service targets. In a dynamic work environment, achieving optimal performance is the main goal of every organization. Employee engagement and workload are two factors that can affect performance, both directly and through work motivation. This study aims to identify and analyze the effect of employee engagement and workload on employee performance through work motivation as a mediating variable at PT. Wijaya Karya Beton Deli Serdang Branch Office. This study is a descriptive study with a quantitative approach. The population and sample of the study were 89 employees of PT. Wijaya Karya Beton Deli Serdang Branch Office. The data analysis method used structural equation modeling. The results showed that employee engagement, workload, and work motivation had a positive and significant effect on employee performance. Employee engagement and workload had a positive and significant effect on work motivation. Work motivation mediates the effect of employee engagement and workload on employee performance.
Co-Authors Amlysh Syahputra Silalahi Anggun Tiur Ida S inaga Elisabet Siahaan Isfenti Sadalia Izuramana Hagatha Meirizka Miranda Nasution Putri Latifah Anum Yeni Absah