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All Journal Seminar Nasional Aplikasi Teknologi Informasi (SNATI) Monex: Journal of Accounting Research Jurnal Ilmiah KOMPUTASI Sistemasi: Jurnal Sistem Informasi Journal of Economic, Bussines and Accounting (COSTING) JURNAL TEKNIK INFORMATIKA DAN SISTEM INFORMASI INTECOMS: Journal of Information Technology and Computer Science International Journal of Natural Science and Engineering JIPI (Jurnal Ilmiah Penelitian dan Pembelajaran Informatika) Building of Informatics, Technology and Science Jutisi: Jurnal Ilmiah Teknik Informatika dan Sistem Informasi Progresif: Jurnal Ilmiah Komputer JURNAL LENTERA BISNIS Journal of Information Systems and Informatics Jurnal Teknologi Dan Sistem Informasi Bisnis JATI (Jurnal Mahasiswa Teknik Informatika) Aiti: Jurnal Teknologi Informasi Jurasik (Jurnal Riset Sistem Informasi dan Teknik Informatika) Jurnal Pengembangan Sistem Informasi dan Informatika Jurnal Locus Penelitian dan Pengabdian Jurnal Bina Komputer Jurnal Pendidikan Teknologi Informasi (JUKANTI) MARAS : Jurnal Penelitian Multidisplin Kesatria : Jurnal Penerapan Sistem Informasi (Komputer dan Manajemen) Jurnal PETISI (Pendidikan Teknologi Informasi) JuTISI (Jurnal Teknik Informatika dan Sistem Informasi)
Christ Rudianto
Universitas Kristen Satya Wacana
Aerospace Engineering Automotive Engineering Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Public Health Social Sciences

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Journal : JURNAL LENTERA BISNIS

 1 
PEMODELAN PROSES BISNIS MENGGUNAKAN BPMN USAHA KAROSERI MODIFIKASI AMBULANS STUDI KASUS BAMBTEK Theodora, Marry Caroline; Rudianto, Christ
JURNAL LENTERA BISNIS Vol. 15 No. 2 (2026): JURNAL LENTERA BISNIS, Mei 2026
Publisher : POLITEKNIK LP3I JAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34127/jrlab.v15i2.2291

Abstract

This study aims to model the business processes of Bambtek, an ambulance modification coachbuilding business, using the Business Process Model and Notation (BPMN) approach. The main problem faced by Bambtek is the absence of structured business process documentation, causing several operational activities to rely on the owner’s experience, which may lead to overlapping roles and potential miscommunication in business operations. This research employs a qualitative method through interviews, observations, and literature studies to collect relevant data. The results indicate that BPMN modeling can represent the business process flow systematically, covering marketing and sales, vehicle unit procurement, functional testing, and warranty services. Furthermore, the study provides recommendations for improving business processes to enhance operational efficiency, clarify task distribution, and support decision-making as well as the future development of Bambtek.
Co-Authors Agustina, Nadila Agustinus Fritz Wijaya Andeka Rocky Tanaamah Antonius Antonius Arifuddin Mustofa Arumdiya, Filany Cahya Arungla'bi, Valentino Rico Augie David Manuputty Bagas Rizky Alviansyah Biramaputra, Philia Pauline Gracia Dewanta, Laurentius Ruiz Yakhrisma Endang Saputra Evi Maria Evi Maria Fransiska Wahyuning Kurniawati Handyan, Nelson Christopher Hanna Prillysca Chernovita Hengky Jacob, Bruari Heronimus Riski Samodro Jeremy Patrick Gunawan Laurentius Widi Kristiawan Levina Farareta Devi Masan Abdi Wicaksono Michael Ivan Terapajaya Muhammad Rifqi Aziz Oktaviola, Yasinta Paramasatya, Amatya Keiko Penidas Fodinggo Tanaem Pindarko Hanung Widyantoro Prilly Peshaulia Thenu Purwanto - Purwanto Putri, Nandini Nurmalita Raymond Putra Fajar Prayogo Resa Saputri Sakalessy, Margaretha Samodro, Heronimus Riski Stefanus Francois Saro Harefa Tamarischa, Gracia Thenu, Gracela Beatrix Theodora, Marry Caroline Triady Sinurat, Hendra Turambi, Cindy Claudya Ulfa Idayati Wicaksono, Damar Cahyo Setyo Wicaksono, Masan Abdi Yusuf Nur Arifin