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Analysis of The Implementation of Smart Governance through Twitter in Local Governments in Indonesia Iman Surya; Niken Nurmiyati; Suranto Suranto; Nur Hasanah
Jurnal Administrasi Publik (Public Administration Journal) Vol 11, No 2 (2021): Jurnal Administrasi Publik (Public Administration Journal), December
Publisher : Universitas Medan Area

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31289/jap.v11i2.5596

The research entitled "Analysis of the Implementation of Smart Governance through Twitter in Local Governments in Indonesia" is a study that focuses on the analysis of branding, criticality, participation, and transparency. This study aims to find out about the use of Twitter in Government. This research is qualitative research using artificial-intelligent software NVivo 12 Plus. The results showed that the function of branding in the health sector in Central Java dominated, followed by DKI Jakarta, Bandung City, and Surabaya City. The superior crisis function is the health crisis with the highest position, namely Central Java, Bandung City, DKI Jakarta, and Surabaya City. The participation function superior in terms of public engagement is DKI Jakarta; the participation function in the superior collaboration field is the City of Surabaya, Bandung City, and Central Java. The function of transparency in terms of superior service is DKI Jakarta, Surabaya City, Central Java, and Bandung City.

COLLABORATIVE GOVERNANCE DALAM PENGELOLAAN WISATA BERKELANJUTAN DI KABUPATEN KULON PROGO (STUDI KASUS: WISATA KEBUN TEH NGLINGGO) Iman Surya; Sanny Nofrima; Herdin Arie Saputra; Niken Nurmiyati
AL IMARAH : JURNAL PEMERINTAHAN DAN POLITIK ISLAM Vol 6, No 2 (2021): Vol 6, No 2 Tahun 2021: Juli
Publisher : Fakultas Syari'ah Universitas Islam Negeri Fatmawati Sukarno Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29300/imr.v6i2.4948

Abstract: The concept of Collaborative Government as an alternative base is considered capable of realizing the acceleration and implementation of Tourism Areas. Collaborative Governance as a new paradigm used to face diverse issues in a complex society, a paradigm in which the principle of prnsip basically the existence of equality of relationships among stakeholders in the public, private and public sectors. It is also a process that involves various stakeholders who are related for the benefit or achieving a goal. This study analyzed Collaborative Governance in Sustainable Tourism Management, especially in Nglinggo Tea Plantation Tourism Kulon Progo Regency. Then, this research uses qualitative research method. The research results of Nglinggo Tea Plantation Tourism Kulon Progo Regency is one of the sources of income for local communities with the level of tourists visiting tourism to also increase people's income.Keywords: Collaborative government, Sustainable; Tourism

Governor of East Kalimantan Political Leadership Opinion in Responding to Covid-19 Policies Iman Surya; Sanny Nofrima; Niken Nurmiyati; Herdin Arie Saputra
Nyimak: Journal of Communication Vol 5, No 2 (2021): Nyimak: Journal of Communication
Publisher : Faculty of Social and Political Science, Universitas Muhammadiyah Tangerang

This study aims to develop an understanding of opinion leadership in improving communication about digital media to encourage deeper engagement and share information on various digital platforms in identifying opinion leadership. Novelty in this study is the response to the opinion leaders of the East Kalimantan Governor’s political discourse in the Covid-19 response policy. This research uses qualitative research. Data was collected using primary data in the form of in-depth interviews with the people of East Kalimantan and supported by secondary data in the form of fifteen online media and the official website of the East Kalimantan government. Data analysis using Nvivo 12 Plus software to get more professional results. The results of this study are that the Covid-19 management policy received positive and negative responses from the people of East Kalimantan, each showing a figure of 21.43 per cent and 78.57 per cent. This study concludes that there is no harmony between the opinions of political leadership in the media and the implementation of existing policies in the community. The opinion of the leadership of the Governor of East Kalimantan can play a central role in disseminating broad and fascinating ideas based on ideas classified into five different types, each based on knowledge, education, expertise, innovation, media presence.Keywords: Covid-19, east Kalimantan, policy, opinion leadership, response ABSTRAKPenelitian ini bertujuan untuk mengembangkan pemahaman tentang kepemimpinan opini dalam meningkatkan komunikasi tentang media digital sehingga mendorong keterlibatan yang lebih dalam, untuk berbagi informasi di berbagai platform digital dalam identifikasi kepemimpinan opini. Novelty dalam penelitian ini yaitu respon kepemimpinan opini wacana politik Gubernur Kalimantan Timur dalam kebijakan penanggulangan Covid-19. Penelitian ini menggunakan penelitian kualitatif. Pengumpulan data dilakukan dengan menggunakan data primer berupa wawancara-mendalam (in-depth interview) dengan masyarakat Kalimantan Timur. Didukung oleh data sekunder berupa lima belas media online dan web resmi pemerintah Kalimantan Timur. Analisis data menggunakan software Nvivo 12 Plus, agar mendapatkan hasil yang lebih profesional. Hasil penelitian ini yaitu dalam kebijakan pengelolaan Covid-19 mendapatkan respon positif dan negatif dari masyarakat Kalimantan Timur, masing-masing menunjukkan angka sebesar 21,43 persen, dan 78,57 persen. Kesimpulan dari penelitian ini yaitu belum ada keselarasan antara opini kepemimpinan politik dalam media dengan implementasi kebijakan yang ada di tengah masyarakat. Opini kepemimpinan Gubernur Kalimantan Timur dapat berperan sentral dalam penyebaran ide yang luas, dan sangat menarik berdasarkan gagasan yang telah diklasifikasikan dalam lima jenis yang berbeda, masing-masing berdasarkan pengetahuan, edukasi, keahlian, inovasi, kehadiran dalam media. Kata Kunci: Covid-19, Kalimantan Timur, kebijakan, opini kepemimpinan, respon

Analysis of The Implementation of Smart Governance through Twitter in Local Governments in Indonesia Iman Surya; Niken Nurmiyati; Suranto Suranto; Nur Hasanah
Jurnal Administrasi Publik (Public Administration Journal) Vol. 11 No. 2 (2021): Jurnal Administrasi Publik (Public Administration Journal), December
Publisher : Universitas Medan Area

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31289/jap.v11i2.5596

The research entitled "Analysis of the Implementation of Smart Governance through Twitter in Local Governments in Indonesia" is a study that focuses on the analysis of branding, criticality, participation, and transparency. This study aims to find out about the use of Twitter in Government. This research is qualitative research using artificial-intelligent software NVivo 12 Plus. The results showed that the function of branding in the health sector in Central Java dominated, followed by DKI Jakarta, Bandung City, and Surabaya City. The superior crisis function is the health crisis with the highest position, namely Central Java, Bandung City, DKI Jakarta, and Surabaya City. The participation function superior in terms of public engagement is DKI Jakarta; the participation function in the superior collaboration field is the City of Surabaya, Bandung City, and Central Java. The function of transparency in terms of superior service is DKI Jakarta, Surabaya City, Central Java, and Bandung City.

KAPASITAS PEMERINTAH DESA DALAM PENGELOLAAN KEUANGAN DESA DI DESA MAJU TAHUN 2019 (Studi Pada Desa Aji Kuning Kecamatan Sebatik Tengah Kabupaten Nunukan): Array Iman Surya; Sry Reski Mulka; Hafizh Yudhistira Inderawaspada
Moderat : Jurnal Ilmiah Ilmu Pemerintahan Vol 7 No 2 (2021): Mei 2021
Publisher : Program Studi Ilmu Pemerintahan FISIP Universitas Galuh

This research is motivated by the large distortion of development inequality between villages and cities, in addition to the strengthening of the village's position as the spearhead of national development based on Law Number 6 of 2014 concerning Villages. In implementing village governance, there are many crucial problems, such as the lack of use of village funds which is oriented towards accelerating the capacity of human resources (HR), neglect of these conditions has an effect of underdevelopment. In addition, the lack of community empowerment efforts by the village government, this condition is exacerbated by the weak skills of village apparatus human resources in the implementation of financial management even though they have complete facilities. This study uses the basis of the capacity analysis proposed by Kapucu (2012) which consists of aspects of organizational aspirations, strategy, organizational skills, human resources, infrastructure, organizational structure, and culture. The results showed that the capacity of Aji Kuning Village based on the aspirations aspect went well because there was a clear vision and mission that could be implemented in development programs based on community participation, then the strategic capacity was more oriented towards strengthening infrastructure and implementing village government compared to community empowerment efforts. This is in line with the weakness of networking as a result of weak human resources in the position of village financial affairs, this condition has an impact on the excessive workload delegated to village officials even though they have their own duties and functions. In addition, the organizational cultural capacity of Aji Kuning Village emphasizes the principle of equality and transparency in various village financial governance plans (APBDes)

Organizational Culture, Transformational Leadership, Work Engagement, and Championing Behavior in East Kalimantan Central Statistics Agencies Christin Elisabeth Simorangkir; Fajar Apriani; Iman Surya
Poltanesa Vol 26 No 2 (2025): December 2025
Publisher : P3KM Politeknik Pertanian Negeri Samarinda

Show Abstract | Download Original | Original Source | Check in Google Scholar

In the context of bureaucracy reform and improving the quality of public services, proactive employee behavior towards change, including championing behavior, is crucial. This study aims to analyze the relationship between organizational culture and transformational leadership in fostering work engagement and championing behavior among employees of the Central Statistics Agency in East Kalimantan Province. The research approach used quantitative methods with path analysis techniques through SPSS 23 and Smart PLS. The research sample consisted of 184 employees of the Central Statistics Agency in East Kalimantan Province. The results of the analysis showed that organizational culture had a positive and significant relationship with work engagement; transformational leadership did not have a substantial relationship with work engagement; organizational culture is positively and significantly related to championing behavior; transformational leadership is positively and significantly associated with championing behavior; championing behavior is positively related to work engagement; and organizational culture and transformational leadership simultaneously positively and significantly associated with work engagement and have an impact on championing behavior. These findings confirm that an adaptive and collaborative organizational culture and transformational leadership play an important role in encouraging work engagement, while championing behavior strengthens employee contributions to organizational change.

Implementing Information Technology to Improve Public Service Quality: A Case Study of Loa Ipuh Darat Village, Kutai Kartanegara Juliansyah; Saipul; Iman Surya
Journal of Mathematics Instruction, Social Research and Opinion Vol. 4 No. 4 (2025): December
Publisher : MASI Mandiri Edukasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58421/misro.v4i4.919

This study examines the implementation of information technology to improve the quality of public services in Loa Ipuh Darat Village by analyzing the effectiveness of the digitalization process using four policy implementation variables proposed by Edwards III: communication, resources, disposition, and bureaucratic structure. In addition, the study explores the supporting and inhibiting factors that influence the implementation of information technology in village-level public services. The objectives of this study are: (1) to describe and analyze the implementation of information technology in public services in Loa Ipuh Darat Village, Tenggarong District, Kutai Kartanegara Regency; and (2) to identify the supporting and inhibiting factors affecting its implementation. This research employed a qualitative descriptive approach. Data were collected through in-depth interviews, direct observation, and documentation. The interviews involved eight informants: the village head, the village secretary, two village administrative staff, one IT operator, two community members as service users, and one sub-district official. The study was conducted over three months, from March to May 2024. Data analysis followed the interactive model developed by Miles, Huberman, and Saldaña, which includes data condensation, data display, and conclusion drawing and verification. The findings indicate that the implementation of information technology in public services has shown mixed results. Communication has been carried out hierarchically and relatively clearly, although continuous technical assistance is still needed. Resources remain the main constraint, particularly limited human resource competence, budget constraints, and inadequate IT facilities. The disposition of both village officials and the community is generally positive and adaptive, but disparities in digital literacy persist. The bureaucratic structure provides formal regulatory support; however, its effectiveness is limited by rigid administrative procedures and the absence of a specialized IT unit at the village level. Supporting factors include leadership commitment, positive attitudes among village officials, and the availability of initial network infrastructure. In contrast, inhibiting factors include limited technical competence, unstable internet connectivity, dependence on external technicians, and a less responsive bureaucracy. These findings highlight that successful digitalization in public services depends heavily on resource readiness, bureaucratic flexibility, and adequate infrastructure support.

Analisis Implementasi Kebijakan Akselerasi UMKM melalui Program PKT Jospol di Provinsi Kalimantan Timur Dariska Nur Laila Sifa; Iman Surya
Jurnal Pemberdayaan Masyarakat Vol 14, No 1 (2026): Jurnal Pemberdayaan Masyarakat
Publisher : Program Studi Pengembangan Masyarakat Islam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37064/jpm.v14i1.30138

Transformasi ekonomi di Provinsi Kalimantan Timur untuk menjadi daerah penyangga Ibu Kota Nusantara (IKN) menuntut kesiapan sektor Usaha Mikro, Kecil, dan Menengah (UMKM). Pemerintah Kalimantan Timur melalui Dinas Perindustrian, Perdagangan, Koperasi dan UKM (DPPKUKM) menyampaikan hal ini melalui Program Pengembangan Kewirausahaan Terpadu (PKT) Jospol guna mengakselerasi UMKM Naik Kelas. Penelitian ini menganalisis implementasi kebijakan tersebut menggunakan teori George C. Edward III yang meliputi komunikasi, sumber daya, watak/sikap, dan struktur birokrasi. Metode penelitian ini adalah deskriptif kualitatif, dengan triangulasi data primer dari wawancara aparatur dinas dan hasil kuisioner peserta program. Hasil penelitian menunjukkan bahwa komunikasi kebijakan berjalan sangat baik dan memahami sasaran secara jelas. Disposisi pelaksana juga sangat responsif, yang berdampak langsung pada peningkatan ragam produksi dan omzet peserta. Namun implementasi ini menghadapi kendala pada variabel sumber daya, seperti server pendaftaran yang sempat mengalami eror dan kualitas bahan alat (seperti oven) yang kurang optimal pada sebagian peserta meskipun alat tersebut tetap dapat dimanfaatkan dan adanya jaminan garansi. Diperlukan peningkatan kapasitas pendaftaran server untuk mengantisipasi kehadiran peserta dan evaluasi pengadaan barang serta pelibatan aparat kelurahan untuk memperluas jangkauan program di masa depan .

CAP JEMPOL: Inovasi Pelayanan Publik Untuk Lansia di Desa Suka Damai Kecamatan Muara Badak Kabupaten Kutai Kartanegara Yunita Yunita; Niken Nurmiyati; Iman Surya; Merina Afrilia; Imam Syahid
Indonesian Journal of Innovation Multidisipliner Research Vol. 4 No. 3 (2026): Juli - September
Publisher : Institute of Advanced Knowledge and Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.69693/ijim.v4i3.1775

Program CAP JEMPOL merupakan inovasi pelayanan publik yang diinisiasi oleh Puskesmas Badak Baru sebagai bentuk pelayanan jemput bola bagi lansia yang mengalami keterbatasan akses menuju posyandu akibat kondisi geografis, keterbatasan fisik, dan minimnya sarana transportasi. Penelitian ini menggunakan metode penelitian kualitatif deskriptif dengan teknik pengumpulan data melalui observasi, wawancara, dan dokumentasi. Informan penelitian terdiri dari pihak puskesmas, pemerintah desa, kader posyandu, ketua RT, keluarga lansia, dan lansia penerima layanan. Hasil penelitian menunjukkan bahwa penyelenggaraan program CAP JEMPOL telah berjalan dengan baik dan sesuai dengan asas pelayanan publik dalam Undang-Undang Nomor 25 Tahun 2009 tentang Pelayanan Publik, khususnya pada aspek fasilitas dan perlakuan khusus bagi kelompok rentan, partisipatif, persamaan perlakuan, akuntabilitas, ketepatan waktu, serta kecepatan, kemudahan, dan keterjangkauan pelayanan. Program ini memberikan dampak positif terhadap peningkatan partisipasi lansia dalam kegiatan posyandu dan mempermudah akses layanan kesehatan secara rutin. Faktor pendukung program meliputi dukungan pemerintah desa, keterlibatan kader posyandu, kerja sama lintas sektor, serta partisipasi masyarakat. Sementara itu, faktor penghambat meliputi keterbatasan sarana transportasi, kondisi geografis desa, cuaca, serta keterbatasan sumber daya manusia kader. Dengan demikian, CAP JEMPOL menjadi inovasi pelayanan publik berbasis masyarakat yang mampu meningkatkan akses pelayanan kesehatan bagi lansia sebagai kelompok rentan sekaligus mendukung terwujudnya pelayanan publik yang inklusif dan berkeadilan.

Penerapan Inovasi Intellectual Property Conflict Resolution Center (Ip.C.R.C.) dalam Penguatan Tugas dan Fungsi Kanwil Kementerian Hukum di Daerah Mia Kusuma Fitriana; Iman Surya; Haris Retno Susmiyati
Jurnal sosial dan sains Vol. 6 No. 8 (2026): Jurnal Sosial dan Sains
Publisher : Green Publisher Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/jurnalsosains.v6i8.32769

Penyelesaian sengketa Kekayaan Intelektual (KI) di Indonesia masih didominasi oleh jalur litigasi yang memakan waktu dan biaya besar, sementara jalur non-litigasi melalui mediasi belum dimanfaatkan secara optimal di tingkat daerah. Penelitian ini bertujuan untuk menganalisis penerapan inovasi Intellectual Property Conflict Resolution Center (IP.C.R.C.) di Kanwil Kemenkum Kalimantan Timur serta mengidentifikasi faktor pendukung, faktor penghambat, dan dampaknya terhadap penguatan tugas dan fungsi Kanwil Kemenkum di daerah. Penelitian ini menggunakan pendekatan kualitatif dengan teknik pengumpulan data melalui wawancara mendalam, observasi partisipatif, dan analisis dokumen. Informan kunci terdiri dari Kepala Kanwil, Kepala Divisi Pelayanan Hukum, Inovator, dan petugas layanan IP.C.R.C., sedangkan informan adalah penerima layanan. Analisis data dilakukan menggunakan model interaktif Miles dan Huberman. Hasil penelitian menunjukkan bahwa IP.C.R.C. telah dimanfaatkan masyarakat untuk menyelesaikan sengketa KI, meskipun pelaksanaannya belum sepenuhnya sesuai dengan Standar Operasional Prosedur (SOP). Faktor pendukung utama adalah dukungan Direktorat Jenderal Kekayaan Intelektual (DJKI), kepemimpinan yang kuat, kompetensi dan dedikasi inovator, serta kerja sama dengan pihak eksternal. Faktor penghambat meliputi keterbatasan SDM, kompetensi yang tidak merata, penyimpangan prosedur, kurangnya pemanfaatan teknologi, inovasi yang belum dikenal luas, persepsi masyarakat yang skeptis terhadap layanan gratis, dan belum adanya kerja sama dengan Aparat Penegak Hukum (APH). Dampak inovasi ini mencakup perluasan kewenangan Kanwil, peningkatan produktivitas pegawai, peningkatan akses masyarakat terhadap layanan KI, penyelesaian sengketa yang efektif dan efisien di daerah, serta perluasan kerja sama dan sinergi. Penelitian ini menyimpulkan bahwa IP.C.R.C. merupakan bentuk adaptasi dinamis Kanwil Kemenkum Kaltim dalam memperkuat tugas dan fungsinya di daerah, dan berpotensi menjadi model bagi Kanwil lainnya di Indonesia.

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