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Journal : COVIT

PENYULUHAN TENTANG PERILAKU ASERTIF PERAWAT DALAM MEMBERIKAN PELAYANAN KEPERAWATAN DENGAN TINGKAT KEPUASAN PASIEN DI RUMAH SAKIT BENGKULU Dian Dwiana Maydinar; Fatimah Nuraini Sasmita Nuraini Sasmita; Getha Parera
COVIT (Community Service of Health) Vol. 1 No. 2 (2021): SEPTEMBER 2021
Publisher : Universitas Pahlawan Tuanku Tambusai

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Abstract

Patient satisfaction is one form of the quality of hospital services where the better the service provided to patients, the better the quality of service at the hospital. One way to increase patient satisfaction is to communicate assertively. The purpose of this counseling activity is to add insight and knowledge for nurses and to increase nurses' awareness about the application of assertive behavior in providing services. This activity begins by asking questions about knowledge about nurses' assertive behavior in providing nursing services. Followed by giving material using power point and giving leaflets. The result of this activity is that there is an increase in knowledge about nursing assertive behavior by as much as 90%. This activity is the first step to increase knowledge to carry out the daily work of nurses. Keywords: Counseling, Assertive Behavior
PENYULUHAN TENTANG JENIS TERAPI DAN KONTROL ASMA BERPENGARUH TERHADAP KUALITAS HIDUP PASIEN ASMA BRONKIAL Marlin Sutrisna; Hanifah Hanifah; Neni Triana; Fatimah Nuraini Sasmita; Elsi Rahmadani
COVIT (Community Service of Health) Vol. 2 No. 2 (2022): SEPTEMBER 2022
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/covit.v2i2.13520

Abstract

The quality of life of asthma patients is influenced by many factors, including the type of therapy and asthma control. The purpose of this community service is to provide insight and knowledge for the community/hospital visitors about the quality of life of asthma patients. The method used is a question-and-answer lecture/discussion and the provision of leaflets. The results obtained by the respondents' knowledge increased from before being given counseling to after being given counseling. The conclusion is that giving counseling increases the respondents' knowledge about types of therapy, asthma control, and the quality of life of bronchial asthma patients. It is hoped that by doing this community service, the community will share information with others about improving the quality of life Keywords: Type of Therapy, Asthma Control, Quality of Life, Counseling