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All Journal Jurnal Ilmiah Pariwisata Jurnal Pengabdian Masyarakat Waradin Jurnal Ilmiah Pariwisata
Jimmy M. H. Situmorang
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Humanities Education Environmental Science Social Sciences Transportation Other

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PERBANDINGAN ANTARA TAMU HOTEL INDONESIA GENERASI X DAN Y TERHADAP NIAT KESETIAAN LUMINOR HOTEL PECENONGAN DI JAKARTA Angelica Angelica; Chun Hee Youn; Dhea Chyntya; Jimmy M. H. Situmorang
Jurnal Ilmiah Pariwisata Vol 24 No 2 (2019): Jurnal Ilmiah Pariwisata
Publisher : Pusat Penelitian dan Pengabdian Kepada Masyarakat, Sekolah Tinggi Pariwisata Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (826.528 KB) | DOI: 10.30647/jip.v24i2.1305

Abstract

The rapid growth of tourism as both activity and its economic is getting more competitive, interconnected, focused, rapidly evolving. As people travel to and from all parts of the world seeking a variety of experiences and they have the right to expect professional services from the accommodation they choose. In this research, researchers will measure how perceived hotel quality will affect loyalty intentions of the hotel guest of Luminor Hotel Pecenongan. The sample was purposive non-probability sampling. The respondents are 100 hotel guests. The collected data will be processed by SPSS software. The result indicates that generation X is value-centered in building loyalty and place more focus on facilities and convenience. Whereas, generation Y exhibits both value and quality on room and service and convenience. The investigation shed light on future research in tourism and hospitality to study the characteristic of current generation. The particular objectives are to identify attribute-based hotel quality and execute performance improvement areas for each generation in Luminor Hotel Pecenongan. This study supports theory on generational behaviors and provides managerial insights to Luminor Hotel Pecenongan.
Pelatihan Pembuatan Keripik, Kefir Dan Sherbet Dengan Bahan Dasar Biji Nangka Pada Ibu-Ibu Pkk Di Desa Wisata Bantaragung Majalengka Sandra Maleachi; Gracia Kilisya Tasmalia; Madeline , Madeline; Nadya Valerie; Holly Felisa; Jimmy M. H. Situmorang
Jurnal Pengabdian Masyarakat Waradin Vol. 3 No. 1 (2023): Januari : Jurnal Pengabdian Masyarakat Waradin
Publisher : Sekolah Tinggi Ilmu Ekonomi Pariwisata Indonesia Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56910/wrd.v3i1.264

Abstract

Laporan Penelitian ini bertujuan menjelaskan dan melaporkan kegiatan Pengabdian Kepada Masyarakat (PKM) berupa Pelatihan Pembuatan Keripik, Kefir dan Sherbet Dengan Bahan Dasar Biji Nangka Pada Ibu-Ibu PKK Di Desa Wisata Bantaragung Majalengka. Permasalahan yang dihadapi pada daerah PKM yakni: pertama, minimnya pengetahuan anggota PKK terhadap manfaat biji Nangka karena selama ini anggota PKK tidak pernah mengolahnya dan dianggap limbah. Kedua, minimnya kemampuan peserta PKK dalam pemanfaatan teknologi informasi sebagai sarana sosial media. Laporan PKM ini menjelaskan solusi atas minimnya keterampilan dalam pemanfaatan biji Nangka sebagai diversifikasi pangan, pemberian materi pemanfaatan biji nangka untuk ide bekal usaha, memberikan pelatihan pembuatan produk untuk memanfaatkan biji nangka, dan membantu mempromosikan destinasi wisata melalui media sosial. Persiapan yang dilakukan adalah melakukan perjanjian dengan Kepala Desa Wisata Bantaragung, mempersiapkan dokumen yang dibutuhkan, membuat kartu resep, mempersiapkan alat dan bahan, dan mempersiapkan buah tangan untuk peserta. Jalannya kegiatan PkM sangat baik dan lancar sehingga membuahkan hasil yang memuaskan.
PERBANDINGAN ANTARA TAMU HOTEL INDONESIA GENERASI X DAN Y TERHADAP NIAT KESETIAAN LUMINOR HOTEL PECENONGAN DI JAKARTA Angelica Angelica; Chun Hee Youn; Dhea Chyntya; Jimmy M. H. Situmorang
Jurnal Ilmiah Pariwisata Vol 24 No 2 (2019): Jurnal Ilmiah Pariwisata
Publisher : Pusat Penelitian dan Pengabdian Kepada Masyarakat, Institut Pariwisata Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30647/jip.v24i2.1305

Abstract

The rapid growth of tourism as both activity and its economic is getting more competitive, interconnected, focused, rapidly evolving. As people travel to and from all parts of the world seeking a variety of experiences and they have the right to expect professional services from the accommodation they choose. In this research, researchers will measure how perceived hotel quality will affect loyalty intentions of the hotel guest of Luminor Hotel Pecenongan. The sample was purposive non-probability sampling. The respondents are 100 hotel guests. The collected data will be processed by SPSS software. The result indicates that generation X is value-centered in building loyalty and place more focus on facilities and convenience. Whereas, generation Y exhibits both value and quality on room and service and convenience. The investigation shed light on future research in tourism and hospitality to study the characteristic of current generation. The particular objectives are to identify attribute-based hotel quality and execute performance improvement areas for each generation in Luminor Hotel Pecenongan. This study supports theory on generational behaviors and provides managerial insights to Luminor Hotel Pecenongan.
Co-Authors Angelica Angelica Chun Hee Youn Dhea Chyntya Gracia Kilisya Tasmalia Holly Felisa Madeline , Madeline Nadya Valerie Sandra Maleachi