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All Journal Menara Ilmu Journal of Tourism and Economic
Dwiyono Rudi Susanto
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Agriculture, Biological Sciences & Forestry Computer Science & IT Economics, Econometrics & Finance Education Environmental Science Social Sciences

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Pengaruh Kualitas Pelayanan Dan Pengalaman Terhadap Minat Pembelian Ulang Paket Wisata Religi Dengan Kepuasan Konsumen Sebagai Variabel Mediasi (Studi Kasus : Travel Umrah Dan Muslim Tour Bukittinggi) Fidal Aulia Rahmat; Dwiyono Rudi Susanto; Damiasih Damiasih
Menara Ilmu : Jurnal Penelitian dan Kajian Ilmiah Vol 18, No 2 (2024): Vol 18 No. 02 Juli 2024
Publisher : LPPM Universitas Muhammadiyah Sumatera Barat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31869/mi.v18i2.5560

Abstract

Tujuan penelitian menganalisis pengaruh Pengaruh Kualitas Pelayanan Dan Pengalaman Terhadap Minat Pembelian Ulang Paket Wisata Religi Dengan Kepuasan Jamaah Sebagai Variabel Mediasi (Studi Kasus : Biro Perjalanan Umrah dan Muslim Tour Bukittinggi)”. Metode analisis statistik digunakan untuk menguji hubungan antara variabel-variabel yang diteliti. Metode penelitian menggunakan metode kuantitatif. Data penelitian yang digunakan adalah primer bersumber dari pengumpulan data dengan instrument skala likert yang disebar melalui kuesioner. Populasi penelitian ini terdiri dari konsumen dan jamaah dari 3 travel (Ventour Travel Bukittinggi, Rizkia Amanah Mandiri, Sultan Trip Holidays) dengan jumlah sampel sebesar 100 orang dengan kriteria sampel pernah bertransaksi dan melakukan perjalanan umrah atau Muslim Tour di 3 biro tersebut. Teknik analisis data yang digunakan dalam penelitian ini adalah dengan bantuan software Smart-PLS 3.0. Hasil Penelitian menunjukan Kualitas Pengalaman berpengaruh  positif dan signifikan terhadap Kepuasan Konsumen, Kualitas Pelayanan berpengaruh positif dan signifikan terhadap Niat Beli Ulang, Kualitas Pengalaman berpengaruh positif dan tidak signifikan terhadap Niat Beli Ulang, Kualitas Pelayanan (X1) berpengaruh positif dan tidak signifikan terhadap minat beli ulang (Y) melalui variabel Kepuasan Konsumen (Z) sebagai vaariabel mediasi. Kata Kunci : Kualitas Pelayanan, Pengalaman, Kepuasan Konsumen, Paket Wisata Religi
Strategi Pengelolaan Wisata Susur Sungai Mahakam Berbasis Ekowisata Di Samarinda Dwiyono Rudi Susanto; Amin Kiswantoro
Journal of Tourism and Economic Vol. 3 No. 1 (2020): Edisi 5 Apr 2020
Publisher : STIE Pariwisata API Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36594/jtec/306mxh88

Abstract

This research aims to determine the right strategy in managing the Mahakam River tourist destinations in an ecotourism. This is because the Mahakam River has the potential to be managed ecotourically, because in addition to nature tourism on the Mahakam River there are also dolphins, which are endemic animals of the Mahakam River which are currently small in number and included in the category of endangered animals. This research is a qualitative research with non probability sampling technique, then the data obtained are analyzed using SWOT analysis. The results of this study obtained several strategies that can be applied in the Mahakam River tourist destination to be managed ecotourism. These strategies include (1) conducting training on ecotourism for HR managing the Mahakam River, (2) minimizing the use of ships that produce a lot of air pollution, (3) organizing HR training for waste management, particularly in tourist sites and surroundings, (4) making the Mahakam River a conservation place for dolphins, (5) educating all parties, both managers and tourists, to care for the environment.
Strategi Pengelolaan Pantai Banyu Tibo Berbasis Ekowisata Di Kabupaten Pacitan Jawa Timur Nur Rohman; Dwiyono Rudi Susanto; Amin Kiswantoro
Journal of Tourism and Economic Vol. 3 No. 2 (2020): Edisi 6 Des 2020
Publisher : STIE Pariwisata API Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36594/jtec/sz28v178

Abstract

Banyu Tibo Beach is one of the beaches in Pacitan Regency. This beach has uniqueness of a waterfall overlooking the beach. This research aims to find out the right management strategy for Banyu Tibo Beach to be ecotourism. This research method used a descriptive qualitative analysis method. Data collection techniques were carried out by distributing questionnaires with non-probability sampling techniques to 100 respondents in Banyu Tibo Beach by taking using incidental sampling techniques. The data obtained is then processed using SWOT analysis to determine the strengths, weaknesses, opportunities and threats that exist in Banyu Tibo Beach. From the data processing, obtained the right strategies to manage the Banyu Tibo Beach in ecotourism, namely by providing or adding infrastructure to support ecotourism-based tourism activities, making or adding environmentally friendly tourism products, conducting training on ecotourism for human resources managing Banyu Tibo Beach, in collaboration with all parties to play an active role in the implementation of sustainable tourism activities.
Strategi Pengembangan Desa Wonokriti Sebagai Desa Wisata Edelweis Di Kawasan Taman Nasional Bromo Tengger Semeru Amin Kiswantoro; Dwiyono Rudi Susanto
Journal of Tourism and Economic Vol. 4 No. 2 (2021): Edisi 8 Des 2021
Publisher : STIE Pariwisata API Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36594/jtec/zgap3079

Abstract

Edelweis tourism village is one of the tourist villages located in Pasuruan Regency, East Java. This tourist village is still in the Bromo Tengger Semeru National Park area. This tourist village has the main tourism potential, namely the Edelweiss flower or eternal flower. In this research, using descriptive analysis which is qualitative in nature. The data obtained were then analyzed using SWOT analysis. From the results of this study, the development strategy of Wonokriti Village as an Edelweiss tourism village is obtained, including holding activities related to the Edelweiss flower, making this village a center for educational tourism, especially edelweiss flowers, developing tourism supporting infrastructure, holding hospitality training for human resources involved in management. Edelweiss Tourism Village.
Co-Authors Amin Kiswantoro Damiasih Damiasih Fidal Aulia Rahmat Nur rohman