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All Journal Jurnal Ilmiah Econosains Jurnal Pendidikan Ekonomi & Bisnis JURNAL AKUNTANSI, EKONOMI dan MANAJEMEN BISNIS
Dita Puruwita
Fakultas Ekonomi Universitas Negeri Jakarta
Economics, Econometrics & Finance Education

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THE INFLUENCE CELLULAR PROVIDER SERVICE QUALITY TOWARDS CUSTOMER LOYALTY INDOSAT IN JAKARTA Dita Puruwita
Jurnal Pendidikan Ekonomi Dan Bisnis (JPEB) Vol 2 No 2 (2014): Jurnal Pendidikan Ekonomi & Bisnis
Publisher : Faculty of Economics, State University of Jakarta.

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (80.408 KB) | DOI: 10.21009/JPEB.002.2.4

Abstract

This research aims are to find out how well the service quality of PT Indosat Jakarta, how loyal are the customers, and how far the effect of the service quality toward the customers loyalty Indosat in Jakarta. The category of this research are descriptive and verification with surveys method by using a convenience sampling. The sample sizes is 120 respondents of Indosat customers. Therefore, the data collecting technique used are from secondary data, interview, observation and questionnaires. The result of this research based on hypothetical test indicates that there is a effect between the service quality and the customer loyalty. The conclusion of this research is that the performance of the service quality provided by Indosat is still under the customer expectation. It is suggested to the management of PT. Indosat, to improve and maintain their service quality in the dimension that is regard as important, as well the customer’s loyalty level. Keywords : Service Quality, Customer Loyalty, Indosat
PENGARUH TINGKAT PENDIDIKAN, PENDAPATAN PER KAPITA DAN PENGANGGURAN TERHADAP KEMISKINAN DI DKI JAKARTA Darma Rika S.; Munawaroh Munawaroh; Dita Puruwita
Jurnal Ilmiah Econosains Vol 10 No 2 (2012): Jurnal Ilmiah Econosains
Publisher : Fakultas Ekonomi Universitas Negeri Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21009/econosains.0102.01

Abstract

ABSTRACTThis research was aimed at describing connections between education, income per capita and unemployment to poverty in Indonesia. In this research, the data were taken from Badan Pusat Statistik (BPS). The analysis use qualitative and quantitative. Qualitative analysis described in descriptive about education, income per capita, unemployment and poverty in Indonesia. The quantitative analysis used Ordinary Least Squares (OLS) with secondary data. The Regression of research results show that: (1) education has a negative influence to poverty and the effect statistically significant. (2) income per capita has a negative influence to poverty and the effect statistically significant. (3) unemployment has a positive influence to poverty and the effect statistically significant.
KOMPETENSI SDM KEUANGAN DAN AKUNTABILITAS PESANTREN Yunika Murdayanti; Dita Puruwita
JURNAL AKUNTANSI, EKONOMI dan MANAJEMEN BISNIS Vol 7 No 1 (2019): Jurnal Akuntansi, Ekonomi dan Manajemen Bisnis - Juli 2019
Publisher : Politeknik Negeri Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (268.506 KB) | DOI: 10.30871/jaemb.v7i1.1085

Abstract

Financial management of pesantren is not so complicated, because pesantren are self-financing institutions that do not require financial accountability to be reported to the funder. Generally, this study discusses about the competence of financial human resources against accountability in the environment of Pesantren (Islamic Education Institution). Observations conducted by researchers on financial management in 6 Pesantren at Jabodetabek. Its population is all employees who are in pesantren. The sample was selected using purposive sampling amounted to 116 respondents. The data analysis method uses regression testing. Conclusion of this study proves that the competence of financial human resources have a positive and significant impact on accountability. The higher of the financial human resources will have an effect on the implementation of accountability at pesantren well and adequate.
Co-Authors Darma Rika S. Munawaroh Munawaroh Yunika Murdayanti