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All Journal Jurnal Ilmu Manajemen Jurnal Ilmu Manajemen Jurnal Bisnis, Manajemen, dan Akuntansi
Andri Purnamawati
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Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

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ANALISIS SIKAP PENILAIAN PASIEN TENTANG JASA PELAYANAN KESEHATAN Andri Purnamawati
JURNAL ILMU MANAJEMEN Vol 11, No 2 (2014): April
Publisher : Universitas Negeri Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21831/jim.v11i2.11754

Abstract

 The study, entitled "Analysis of Patients About Attitude Assessment in Health Care Services Medical Center Health Care and Rehabilitation Center (PPKR) BSMI Prambanan Klaten" which aims to determine how attitudes outpatient assessment of health services provided by the Center for Health Services and Medical Center Rehabilitation (PPKR) BSMI Prambanan Klaten that includes, facilities, workforce and location.In this study, researchers used a test tool attidude towar object or model of Fishbein attitude to answer the hypothesis. The hypothesis that the attitude of the patient assessment of health care services that includes, facilities, workforce and location in the Medical Center Health Care and Rehabilitation Center (PPKR) BSMI Prambanan Klaten is positive, it is true and acceptable. Because after tested the hypothesis is proven, based on the patient's attitude about the assessment interval services Polyclinics Health Care and Rehabilitation Center (PPKR) BSMI Prambanan Klaten covering factors, facilities, workforce and location of 64.44 and enter the positive interval is 54.78 x 67.66, mean attitude positive patient assessment of services provided Polyclinics Health Care and Rehabilitation Center (PPKR) BSMI Prambanan Klaten. 
ANALISIS SIKAP PENILAIAN PASIEN TENTANG JASA PELAYANAN KESEHATAN Andri Purnamawati
JURNAL ILMU MANAJEMEN Vol 11, No 2 (2014): April
Publisher : Universitas Negeri Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (383.288 KB) | DOI: 10.21831/jim.v11i2.11754

Abstract

 The study, entitled "Analysis of Patients About Attitude Assessment in Health Care Services Medical Center Health Care and Rehabilitation Center (PPKR) BSMI Prambanan Klaten" which aims to determine how attitudes outpatient assessment of health services provided by the Center for Health Services and Medical Center Rehabilitation (PPKR) BSMI Prambanan Klaten that includes, facilities, workforce and location.In this study, researchers used a test tool attidude towar object or model of Fishbein attitude to answer the hypothesis. The hypothesis that the attitude of the patient assessment of health care services that includes, facilities, workforce and location in the Medical Center Health Care and Rehabilitation Center (PPKR) BSMI Prambanan Klaten is positive, it is true and acceptable. Because after tested the hypothesis is proven, based on the patient's attitude about the assessment interval services Polyclinics Health Care and Rehabilitation Center (PPKR) BSMI Prambanan Klaten covering factors, facilities, workforce and location of 64.44 and enter the positive interval is 54.78 x 67.66, mean attitude positive patient assessment of services provided Polyclinics Health Care and Rehabilitation Center (PPKR) BSMI Prambanan Klaten. 
EVALUASI WAKTU LAYANAN RESEP DI INSTALASI FARMASI RUMAH SAKIT PUSAT ANGKATAN UDARA dr. S. HARDJOLUKITO YOGYAKARTA Andri Purnamawati
Jurnal Bisnis, Manajemen, dan Akuntansi Vol 2 No 2 (2014): Jurnal Bisnis, Manajemen, dan Akuntansi - September
Publisher : Sekolah Tinggi Ilmu Bisnis Kumala Nusa Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (239.982 KB)

Abstract

Saat ini pada kenyataannya sebagian besar rumah sakit di Indonesia belum melakukan pelayanan farmasi seperti yang diharapkan, mengingat beberapa kendala antara lain kemampuan tenaga farmasi, terbatasnya pengetahuan manajemen rumah sakit akan fungsi farmasi rumah sakit, kebijakan manajemen rumah sakit. Rumusan masalah dalam penelitian ini yaitu untuk mengetahui waktu layanan resep racikan dan resep non racikan di Instalasi Farmasi Rumah Sakit Pusat Angkatan Udara dr. S. Hardjolukito Yogyakarta.Dalam penelitian ini populasinya adalah para pasien yang berkunjung di Instalasi Farmasi Dinas Rumah Sakit Pusat Angkatan Udara dr. S. Hardjolukito Yogyakarta dengan sampel 30 pasien yang masih dibagi lagi menjadi 2 yaitu 15 resep racikan dan 15 resep non racikan. Alat uji hipotesa yang digunakan adalah Mean dan Standar Deviasi. Hasil analisis dari penelitian ini adalah bahwa layanan resep di Rumah Sakit Pusat Angkatan Udara dr. S. Hardjolukito Yogyakarta tidak sesuai dengan standar nasional yang telah ditetapkan.Kesimpulan yang diperoleh adalah waktu layanan resep di Instalasi Farmasi Dinas Rumah Sakit Pusat Angkatan Udara dr. S. Hardjolukito Yogyakarta lebih besar dari pada standar waktu nasional yang telah ditetapkan yaitu dengan nilai resep racikan 34,86 menit > 27,96 menit standar nasional sedangkan resep non racikan yaitu 12,59 menit > 12,05 menit standar nasional.Kata kunci : Resep, Waktu Layanan, Rumah Sakit
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