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RANCANG BANGUN SISTEM INFORMASI PELAYANAN PENGADUAN MASYARAKAT BERBASIS WEB PADA DESA SUKADAMAI KABUPATEN TANGERANG Fauyhi Eko Nugroho; Rohmat Taufik
Jurnal Dinamika UMT Vol 6, No 2 (2021)
Publisher : Universitas Muhammadiyah Tangerang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31000/dinamika.v6i2.6003

Abstract

ABSTRACT Public Complaints are information or notifications submitted by the public, public complaints containing complaints and or dissatisfaction related to the behavior and or implementation of duties and functions of government employees, which are carried out by government employees, and or information about alleged violations of the code of ethics or employee discipline committed by employees. government. Currently, the Sukadamai village office is still using the existing complaint contact, this is considered ineffective because the process is long so that the complaint is not immediately resolved, and the recording of complaint reports that still use paper is very at risk of being lost or damaged and it will take more time to find the complaint file. when needed. Therefore, researchers researched to analyze the current process and design an information system for Community Complaints Services to collect data, researchers conducted observations, surveys, and interviews at the Sukadamai Village Office. In the design of information systems, researchers use the UML (Unified Modeling Language) method to design the system to be built. Researchers hope that the designed information system can be used as a reference in the system development process in the future.
RANCANG BANGUN SISTEM PENDUKUNG KEPUTUSAN PENILAIAN KINERJA KARYAWAN MENGGUNAKAN METODE ANALYTICAL HIERARCHI PROCESS (AHP) Rohmat Taufik
Faktor Exacta Vol 4, No 3 (2011): Factor Exacta
Publisher : LPPM

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (510.628 KB) | DOI: 10.30998/faktorexacta.v4i3.56

Abstract

The performance appraisal is important for every employee and is useful for companies to define the next policy action. In RS Roemani performance ppraisal is used to process a promotion, performance evaluation, Haj subsidy, employee certificates of achievement and adjustment, while the criteria used by 4 criteria and 13 sub criteria and their implementation is still done_by_hand. The method used in this study using the Analytical Hierarchy Process (AHP) due to a complex problem can be easily simplified to speed up decision-making process by way of preparation of the hierarchy, giving the comparative value of each criterion to determine a value criteria. The criteria used are considered honest commitment, loyalty, responsibility and discipline. Management assessed in management leadership, planning, organizing and directing. Cooperation is considered communications, adapt and share information. The work is judged is the quality and quantity. Performance appraisal decision support system designed by using AHP method can be used for all the assessment process while determining the criteria and sub criteria can change in accordance with management agreements. Keywords: Decision Support Systems, AHP, Performance Appraisal