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All Journal Hydrogen: Jurnal Kependidikan Kimia Global Educational Research Review
Ria Fatmawati
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Religion Chemistry Education Social Sciences

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The Effectiveness of Interactive E-Modules as Learning Media to Train Visual Spatial Intelligence in Chemical Bond Material Fatmawati, Ria; Sukarmin, Sukarmin
Hydrogen: Jurnal Kependidikan Kimia Vol 12, No 3 (2024): June-July 2024
Publisher : Universitas Pendidikan Mandalika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33394/hjkk.v12i3.8940

Abstract

This study aims to determine the effectiveness of interactive e-module that train students' visual intelligence on chemical bond material. Chemical bond is one of the high school chemistry materials that has basic concepts that must be mastered in order to understand other chemistry topics and abstracts require the ability to understand what must be stimulated. This study was compiled based on the 4D research and development (R&D) model. The subjects and population of this study were students of class XI IPA at SMAN 12 Surabaya. The effectiveness of the review of cognitive domain tests and spatial visual intelligence tests before and after the use of a 3D visualialization base interactive e-module. The analysis of this study used N-gain and normality statistical tests until the data were normally distributed. The effectiveness of the media was stated to be very effective with an N-Gain score on the cognitive test of 0.8 in the high category and the spatial visual intelligence test of 0.8 in the high category which shows the relationship between cognitive domain tests and visual spatial tests can improve understanding of chemical bond material. The results of the research show that it is feasible to implement
Evaluating Academic Service Quality at Universitas Sains Al-Qur’an Wonosobo: A SERVQUAL-Based Analysis of Student Satisfaction and Improvement Priorities Fatmawati, Ria; Murfi, Ali
Global Educational Research Review Vol. 2 No. 1 (2025)
Publisher : MyResearch ID Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.71380/GERR-10-2024-17

Abstract

Purpose –  This study examines the quality of academic services at Universitas Sains Al-Qur’an (UNSIQ) Wonosobo, focusing on student satisfaction and identifying key service gaps based on the SERVQUAL model. The study aims to provide actionable recommendations for improving service quality by analyzing the gaps between student expectations and actual service delivery. Methods/Design/Approach – A quantitative approach was adopted, using a survey distributed to 952 students across six faculties. The SERVQUAL model informed the design of the questionnaire, which measured the importance and satisfaction of academic services through a 5-point Likert scale. Importance-Performance Analysis (IPA) was applied to identify priority areas for improvement. Data validity and reliability were tested using SPSS. Findings – Significant gaps were found in UNSIQ’s academic services, particularly in the Tangibles dimension, where the largest gap (1.71) was in internet access. Other dimensions such as Reliability and Responsiveness also showed noticeable gaps. The findings indicate the urgent need for improvement in digital infrastructure to enhance student satisfaction. Originality/Value – This study adds to the literature on service quality in higher education by applying the SERVQUAL model in the context of an Indonesian university. The findings align with international studies on the importance of infrastructure and service quality in shaping student satisfaction and institutional loyalty. The study also provides actionable recommendations for UNSIQ, which can serve as a reference for similar institutions seeking to improve service quality. Practical Implications – The research suggests that UNSIQ should prioritize enhancing both physical and digital infrastructure to better meet student expectations. Implementing regular feedback mechanisms could further align services with student needs, thereby increasing satisfaction and loyalty. Keywords Academic service quality, student satisfaction, SERVQUAL, higher education, Importance-Performance Analysis (IPA) Paper type Research paper
The Effectiveness of Interactive E-Modules as Learning Media to Train Visual Spatial Intelligence in Chemical Bond Material Fatmawati, Ria; Sukarmin, Sukarmin
Hydrogen: Jurnal Kependidikan Kimia Vol. 12 No. 3 (2024): June-July 2024
Publisher : Universitas Pendidikan Mandalika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33394/hjkk.v12i3.8940

Abstract

This study aims to determine the effectiveness of interactive e-module that train students' visual intelligence on chemical bond material. Chemical bond is one of the high school chemistry materials that has basic concepts that must be mastered in order to understand other chemistry topics and abstracts require the ability to understand what must be stimulated. This study was compiled based on the 4D research and development (R&D) model. The subjects and population of this study were students of class XI IPA at SMAN 12 Surabaya. The effectiveness of the review of cognitive domain tests and spatial visual intelligence tests before and after the use of a 3D visualialization base interactive e-module. The analysis of this study used N-gain and normality statistical tests until the data were normally distributed. The effectiveness of the media was stated to be very effective with an N-Gain score on the cognitive test of 0.8 in the high category and the spatial visual intelligence test of 0.8 in the high category which shows the relationship between cognitive domain tests and visual spatial tests can improve understanding of chemical bond material. The results of the research show that it is feasible to implement
Co-Authors Ali Murfi Sukarmin