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Pengaruh Motivasi Intrinsik, Motivasi Ekstrinsik dan Komitmen Pelayanan Tenaga Kesehatan Terhadap Kualitas Pelayanan BPJS Kesehatan Much. Riyadus Solichin; Kabul Trifiyanto
Fokus Bisnis : Media Pengkajian Manajemen dan Akuntansi Vol 19 No 1 (2020): Fokus Bisnis
Publisher : P4M STIE Putra Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32639/fokusbisnis.v19i1.407

Abstract

The author of this paper aims to increase the delivery of health workers in private hospitals in serving patients using BPJS health. As for the background of this writing because now BPJS patients' views on health services are not good especially in private hospitals, marked by the issue of electronic media issues about public complaints that there are differences in health services provided by public hospitals compared to BPJS patients where parties public hospitals prioritize public patients more than patients participating in the health BPJS. This research is a quantitative study conducted through surveys and questionnaires. In this study involved 90 respondents in 9 private hospitals which are service providers in collaboration with BPJS in Kebumen Regency. For intrinsic motivation variable of 2,292 is greater than t table 1,198 with a significance value of 0.024 <0.05 so it can be concluded that the hypothesis is accepted. the t value for the extrinsic motivation variable is 0.029 smaller than t table 1.198 with a significance value of 0.977> 0.05 so it can be concluded that the hypothesis is rejected. t value for the commitment variable of 2.470 is greater than t table 1.198 with a significance value of 0.015 <0.05 so it can be concluded that the hypothesis is accepted. The results obtained are intrinsic motivation influencing the quality of labor services in private hospitals. So if the motivation of medical personnel services increases, the quality of services provided will increase. Extrinsic motivation does not affect the quality of labor services in private hospitals. So if the extrinsic motivation of medical personnel services increases / decreases, it cannot stimulate the quality of services provided. Commitment affects the quality of labor services in private hospitals. So if the commitment of medical personnel services increases, the quality of services provided increases. Intrinsic motivation, extrinsic motivation and commitment together affect the quality of labor services in private hospitals. So that the motivation of medical personnel services can stimulate the quality of services provided.
Pengaruh Loyalitas Kerja, Lingkungan Kerja, dan Komunikasi Terhadap Organizational Citizenship Behavior: Studi pada Tenaga Non-Medis Rumah Sakit PKU Muhammadiyah Sruweng Kabupaten Kebumen Nikmah Putri Ayu; Much. Riyadus Solichin
Jurnal Ilmiah Mahasiswa Manajemen, Bisnis dan Akuntansi (JIMMBA) Vol. 4 No. 1 (2022): JIMMBA
Publisher : LP3M Universitas Putra Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (692.15 KB) | DOI: 10.32639/jimmba.v4i1.51

Abstract

Penelitian ini bertujuan untuk menguji pengaruh pengaruh pengaruh loyalitas kerja, lingkungan kerja, dan komunikasi terhadap organizational citizenship behavior (OCB) pada tenaga non-medis Rumah Sakit Pku Muhammadiyah Sruweng Kabupaten Kebumen. Metode pengambilan sampel yang digunakan adalah teknik non probability sampling dengan metode sampel jenuh, yaitu teknik pemilihan anggota sampel dengan mengambil keseluruhan dari populasi. Responden dalam penelitian ini adalah tenaga non-medis Rumah Sakit PKU Muhammadiyah Sruweng. Penelitian ini menggunakan metode analisis deskriptif dan statistik yang dilakukan uji validitas, uji reliabilitas, uji asumsi klasik, dan uji regresi linear berganda. Pengujian dalam uji t menunjukkan bahwa loyalitas kerja berpengaruh signifikan terhadap organizational citizenship behavior (OCB) pada tenaga non-medis Rumah Sakit PKU Muhammadiyah Sruweng Kabupaten Kebumen; lingkungan kerja berpengaruh signifikan terhadap organizational citizenship behavior (OCB); komunikasi berpengaruh sighnifikan terhadap organizational citizenship behavior (OCB); dan loyalitas kerja, lingkungan kerja, dan komunikasi secara bersama-sama (simultan) berpengaruh terhadap organizational citizenship behavior (OCB).
Pengaruh Pelatihan Kerja, Kepuasan Kerja dan Disiplin Kerja Terhadap Kinerja Penyuluh KB di Kabupaten Kebumen Rani Apriliani; Much. Riyadus Solichin
Jurnal Ilmiah Mahasiswa Manajemen, Bisnis dan Akuntansi (JIMMBA) Vol. 4 No. 4 (2022): JIMMBA
Publisher : LP3M Universitas Putra Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32639/jimmba.v4i4.140

Abstract

Penelitian ini bertujuan untuk mengetahui pengaruh pelatihan kerja, kepuasan kerja dan disiplin kerja terhadap kinerja Penyuluh KB di Kabupaten Kebumen secara parsial dan secara simultan serta pengambilan sampel dari penelitian ini adalah seluruh Pegawai Penyuluh KB di Kabupaten Kebumen sejumlah 46 orang. Metode yang digunakan adalah analisis regresi linear berganda dan diolah dengan menggunakan SPSS 24 for Windows. Hasil penelitian ini menunjukan bahwa pelatihan kerja, kepuasan kerja dan disiplin kerja secara parsial dan bersama-sama berpengaruh secara signifikan terhadap kinerja pegawai Penyuluh KB di Kabupaten Kebumen. Kesimpulannya adalah pelatihan kerja (H1), kepuasan kerja (H2) dan disiplin kerja (H3) berpengaruh terhadap kinerja dan pelatihan kerja (H1), kepuasan kerja (H2) dan disiplin kerja (H3) secara simultan atau bersama-sama berpengaruh terhadap kinerja.
PENGARUH BEBAN KERJA, MOTIVASI DAN KEPUASAN KERJA TERHADAP KINERJA (STUDI KASUS PADA PERAWAT RUANG RAWAT INAP RS PKU MUHAMMADIYAH SRUWENG) Sofiatun Sofiatun; Much. Riyadus Solichin
Jurnal Cakrawala Ilmiah Vol. 2 No. 6: Februari 2023
Publisher : Bajang Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study aims to examine the effect of: 1. Workload on the performance of nurses in the Inpatient Room of PKU Muhammadiyah Sruweng Hospital, 2. Motivation of Inpatient Nurses of PKU Muhammadiyah Sruweng Hospital 3. Job satisfaction on the performance of Inpatient Nurses of PKU Muhammadiyah Sruweng Hospital and 4. Workload, motivation and job satisfaction together on the performance of Nurses in the Inpatient Room of PKU Muhammadiyah Sruweng Hospital. The object of this research is the nurse in the inpatient room of PKU Muhammadiyah Sruweng Hospital with a sample size as many as 82 people who also became respondents in this study and data processed with statistic tool SPSS 22.0. The results of this study state that: 1. Workload has a significant influence on the performance of Inpatient Nurses at PKU Muhammadiyah Sruweng Hospital. 2. Motivation has a significant effect on the performance of Inpatient Nurses at PKU Muhammadiyah Sruweng Hospital 3. Job Satisfaction has a significant effect on the performance of Nurses in Inpatient Rooms at PKU Muhammadiyah Sruweng Hospital. 4. Workload, motivation, and job satisfaction have a significant influence on the performance of Inpatient Nurses at PKU Muhammadiyah Sruweng Hospital
The Effect of Organizational Support and Organizational Socialization on Affective Commitment: The Mediating Role of Collective Values Much. Riyadus Solichin; Siti Nur Azizah; Ika Susilowati
ProBisnis : Jurnal Manajemen Vol. 14 No. 4 (2023): August: Management Science
Publisher : Lembaga Riset, Publikasi dan Konsultasi JONHARIONO

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62398/probis.v14i4.272

Abstract

This study aims to analyze the effect of organizational support and organizational socialization on collective values. This study also analyzes the effect of collective values ​​on affective commitment. This study examines the mediating role of collective values ​​in the relationship between organizational support and organizational socialization with affective commitment. This study was conducted using a survey method, 68 respondents who were employees of the Kebumen Wijaya Kusuma Hospital participated in this study. Sampling used convenience sampling method. The method of data analysis was carried out using SEM-PLS with the help of SmartPLS 3 software. The findings of this study indicate that organizational support and organizational socialization are statistically proven to have a positive influence on collective values. The research results also show that collective values ​​have a positive effect on affective commitment. The mediation hypothesis in this study is also proven, namely that collective values ​​mediate the relationship between organizational support and organizational socialization on affective commitment.