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Yunita Primasanti
Universitas Sahid Surakarta
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Pengendalian Kualitas Produksi Roti dengan Metode Statistical Process Control pada Usaha Kecil Menengah Yunita Primasanti
Tekinfo: Jurnal Ilmiah Teknik Industri dan Informasi Vol 7 No 2 (2019)
Publisher : Program Studi Teknik Industri Universitas Setia Budi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31001/tekinfo.v7i2.500

Abstract

The main goal of the company is basically to make a profit so that the company is able to grow in the long run. However, the demands of consumers that are constantly changing require companies to be more flexible in meeting consumer demands related to product quality. Therefore, companies must be able to maintain and improve the quality of the products produced. Quality control is important for the company so that the products produced are in accordance with the standards, both the standards set by the company as well as local and international bodies that manage quality standards. In addition, quality products should be in accordance with consumer expectations. This study aims to determine defects in bakery products using Statistical Process Control methods and provide improvement suggestions. The research object is Roti Rahmat which is a small and medium business. Data collection techniques are carried out through observation and interviews with owners and employees. The results showed that the product defects were not uniform at 52.51%, the bread was scorched at 24.55%, the contents of the bread came out at 21.15%, and others at 1.97%. Based on the causal diagram, it is known that the biggest factors that cause product defects are the production process factors and employee factors.
ANALISIS ISO 9001:2015 PT PANCA BINTANG TUNGGAL SEJAHTERA DENGAN MENGGUNAKAN METODE GAP ANALYSIS Yunita Primasanti; Rachmat Hendratmoko
Jurnal Disprotek Vol 12, No 2 (2021)
Publisher : Universitas Islam Nahdlatul Ulama Jepara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34001/jdpt.v12i2.1522

Abstract

Large and medium scale companies wish to obtain ISO 9001: 2015 certificate to improve management quality. PT Panca Bintang Tunggal Sejahtera has made preparations for the implementation of quality management. Before applying for the certification process, the company has implemented and is currently reviewing the implementation of its quality management system so that the certification process can run well so that the certificate can be obtained. To analyze the level of implementation of the quality management system in the company used the GAP analysis checklist method. This analysis uses several indicators. Furthermore, interviews were conducted with each director who served in the company to determine the obstacles in the application of the quality management system. The results of the GAP analysis checklist show that the implementation of the ISO 9001: 2015 quality management system in the company is good but still requires improvement in several clauses. The percentage of the assessment shows that clause 9 (performance evaluation) is the clause with the lowest score with a value of 60.25%, while the highest percentage is in clause 5 (leadership) with a score of 81.29%. The main obstacle faced by the company is the level of understanding of the implementation of the new system is still lacking and the performance of some individuals is not optimal. Companies must be more intense in monitoring the performance of each unit to improve their quality management system so that the certification process can run smoothly.
THE EFFECT OF TOTAL QUALITY MANAGEMENT (TQM) ELEMENTS IMPLEMENTATION ON EMPLOYEE PERFORMANCE AT PT POMI PAITON Yunita Primasanti; Noor Nailie Azzat; Bekti Yunanto; Christian Bionley Santoso
Jurnal Disprotek Vol 14, No 1 (2023)
Publisher : Universitas Islam Nahdlatul Ulama Jepara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34001/jdpt.v14i1.3406

Abstract

Total Quality Management (TQM) is one of the tools used by business people in improving the progress of a company. The company uses Total Quality Management (TQM) because it has proven to be a big concern for managers in improving company performance. This study aims to determine the effect of Total Quality Management (TQM) on Employee Performance at PT POMI Paiton through three Total Quality Management (TQM) elements, namely teamwork; education and training; and employee engagement and empowerment. This type of research is quantitative with the research method used is associative. The source of this research data is an employee of PT POMI Paiton with a total sample of 86 respondents. Furthermore, the data collection method used is a questionnaire. Then, data processing techniques, namely validity and reliability tests, and data analysis techniques, namely multiple regression and hypothesis testing. The results of this study show that: 1) Simultaneously, the Total Quality Management (TQM) elements, namely teamwork; education and training; and employee involvement and empowerment affect employee performance at PT POMI Paiton. 2) Partially, the teamwork variable, education and training variable, have no positive and significant effect on employee performance; while employee engagement and empowerment variable have a positive and significant effect on employee performance. The regression results that have been carried out show the value of the coefficient of determination (R2) of 41.8%. This indicates that the large percentage of the three elements of the eleven elements of the Total Quality Management (TQM) can explain employee performance, while 58.2% is explained by other variables. The results of this study can provide information or as a signal to the company in improving the performance of company employees.
RM TAWAKAL CUSTOMER SATISFACTION ANALYSIS USING CSI AND IPA METHODS Alvin Aprillia; Yunita Primasanti; Erna Indriastiningsih
International Journal of Economics and Management Research Vol. 1 No. 2 (2022): August: International Journal of Economics and Management Research
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1031.523 KB) | DOI: 10.55606/ijemr.v1i2.28

Abstract

Apart from clothing and shelter, food is a basic human need. No wonder the culinary industry is growing rapidly in various cities in Indonesia. One of them is in Klaten, Central Java. An example of a restaurant business (RM) in Klaten is RM Tawakal Haji Rofi`atun. RM Tawakal is located in Popongan Hamlet, RT03, RW03, Tegalgondo, Wonosari, Klaten. Maintaining customer satisfaction requires quality control to meet customer needs and satisfaction.The purpose of this study was to determine customer satisfaction with the service quality of RM Tawakal. Respondents of this survey are RM Tawakal clients and surveyed data collection / surveyed. Data processing is based on the Customer Statistics Index (CSI) and Importance Performance Analysis (IPA). According to the survey, the final result of the calculation of the Customer Statistics Index (CSI) is 80.01%, and consumers are satisfied with the services provided, but not optimally. When tested using the Severity Performance Analysis (IPA) method,quadrant A contains six attributes. That is, there are six attributes whose service has not been maximized, and restaurants need to improve service.    
Peningkatan Pengetahuan Melalui Bimbingan Belajar Terhadap Anak Sd Di Dukuh Sambiroto Desa Sindon Andromedha Wiratama; Restu Nawaf Bayu Ilham; Yunita Primasanti; Anita Oktaviana Trisna Devi
Jurnal Pengabdian kepada Masyarakat Indonesia (JPKMI) Vol. 3 No. 3 (2023): Desember : Jurnal Pengabdian Kepada Masyarakat Indonesia (JPKMI)
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jpkmi.v3i3.2464

Abstract

Education is an effort to guide and develop human knowledge and personality, both mentally and physically. Tutoring has a big influence on children's developmental achievements, this was proven after the author tried to apply several theories and methods to children. The method of this service is lecture and discussion. The result of this service is that tutoring children can improve the knowledge and insight that has been previously taught by the teacher. in Dukuh Sambiroto. The conclusion from the service carried out by the author is that tutoring has proven to be very effective and can increase children's learning knowledge.
The OCCUPATIONAL SAFETY AND HEALTH RISK ANALYSIS IN THE FRAMEWORK OF IMPROVING PRODUCTION SAFETY IN THE PRODUCTION AREA (Case Study at Gama Steel Solo): ANALISIS RISIKO KESELAMATAN DAN KESEHATAN KERJA DALAM RANGKA PERBAIKAN PRODUCTION SAFETY DI AREA PRODUKSI (Studi Kasus di Gama Steel Solo) Abed Rozaq; Erna Indriastiningsih; Yunita Primasanti
JIMSTEK: Jurnal Ilmiah Sains dan Teknologi Vol. 7 No. 02 (2025): JIMSTEK: Jurnal Ilmiah Sains dan Teknologi
Publisher : Fakultas Sains, Teknologi dan Kesehatan Universitas Sahid Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47942/jimstek.v7i02.2083

Abstract

Occupational safety and health (OHS) is a crucial aspect that must be considered in every industry, including production environments involving heavy machinery and complex processes, which are often the site of workplace accidents. OHS analysis is crucial for ensuring worker safety and security, as well as identifying areas for improvement. This study aims to analyze the implementation of occupational safety and health (OHS) in the production area of PT Gama Steel Solo using the Hazard Identification, Risk Assessment, and Risk Control (HIRARC) method. The results indicate that across seven main types of work in the production area, 34 potential hazards were identified, with 35 risks classified by risk level: 3 low risks, 9 moderate risks, 14 high risks, and 9 extreme risks. Based on the HIRARC analysis, several recommended risk control measures include engineering controls, administrative controls, and the use of personal protective equipment (PPE) in accordance with established standards. This study concludes that the HIRARC approach is effective in supporting companies to systematically identify hazards, conduct risk assessments, and provide a basis for decision-making/control recommendations to improve production safety. Keywords: Work Safety, HIRARC, Personal Protective Equipment, Danger, Risk
Pengaruh Transparansi, Kualitas Layanan dan Citra Lembaga Terhadap Keputusan Masyarakat Melakukan Zakat diLazis Jateng Cabang Solo: The Influence of Transparency, Service Quality, and Institutional Image on People's Decisions to Pay Zakat at Lazis Jateng Solo Branch agung_sedayu hadi_purnomo; Bekti Nugrahadi; Yunita Primasanti
JIMSTEK: Jurnal Ilmiah Sains dan Teknologi Vol. 7 No. 02 (2025): JIMSTEK: Jurnal Ilmiah Sains dan Teknologi
Publisher : Fakultas Sains, Teknologi dan Kesehatan Universitas Sahid Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47942/jimstek.v7i02.2091

Abstract

ABSTRAK Penelitian ini dilatarbelakangi oleh pentingnya peran zakat sebagai instrumen ekonomi Islam dalam mendistribusikan kekayaan dan mengurangi kemiskinan. Namun, munculnya berbagai tantangan dalam sistem layanan lembaga zakat, seperti penurunan jumlah penghimpunan zakat dan menurunnya kepercayaan masyarakat terhadap pengelolaan dana, menjadi permasalahan krusial yang perlu dianalisis. LAZIS Jateng Cabang Solo menjadi objek kajian karena mengalami penurunan penghimpunan zakat dalam dua tahun terakhir. Penelitian ini bertujuan untuk menganalisis pengaruh transparansi, kualitas layanan, dan citra lembaga terhadap keputusan masyarakat dalam menyalurkan zakat, dengan fokus pada persepsi dan pengalaman muzakki sebagai pengguna layanan. Penelitian ini menggunakan pendekatan kualitatif analitik yang dikombinasikan dengan metode kuantitatif deskriptif. Teknik analisis data yang digunakan mencakup uji validitas, reliabilitas, regresi linear berganda, serta uji asumsi klasik menggunakan perangkat lunak SPSS 25. Hasil penelitian menunjukkan bahwa secara parsial, transparansi, kualitas layanan, dan citra lembaga berpengaruh positif dan signifikan terhadap keputusan masyarakat dalam menyalurkan zakat. Faktor transparansi memiliki pengaruh paling dominan dibandingkan variabel lainnya. Temuan ini menegaskan pentingnya penguatan komunikasi publik, peningkatan kualitas pelayanan, serta pembangunan citra positif sebagai strategi utama dalam meningkatkan kepercayaan dan loyalitas muzakki terhadap LAZIS Jateng Cabang Solo.
PENERAPAN LEAN SIX SIGMA DALAM UPAYA MENGURANGI WASTE PRODUK CACAT PADA PROSES PRODUKSI CETAK DI PT XYC Nor sholikin; Bekti Nugrahadi; Anita Oktaviana Trisna Devi; Yunita Primasanti
JIMSTEK: Jurnal Ilmiah Sains dan Teknologi Vol. 7 No. 02 (2025): JIMSTEK: Jurnal Ilmiah Sains dan Teknologi
Publisher : Fakultas Sains, Teknologi dan Kesehatan Universitas Sahid Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47942/jimstek.v7i02.2106

Abstract

Penelitian ini menerapkan metode Lean Six Sigma melalui pendekatan DMAIC (Define, Measure, Analyze, Improve, Control) untuk mengurangi cacat produksi pada kemasan fleksibel di PT XYC. Dari data produksi Desember 2024–April 2025, ditemukan tingkat cacat sebesar 9,2% dari total produksi. Tiga cacat utama yaitu blocking, delamination, dan tinta tidak kering yang menghasilkan 93% dari total kecacatan. Pengukuran kinerja proses menunjukkan rata-rata level sigma 3,0, menandakan perlunya peningkatan. Analisis Value Stream Mapping mengungkapkan 10,04% waktu proses terbuang oleh aktivitas yang tidak bernilai tambah. Penyebab utama cacat diidentifikasi menggunakan diagram fishbone, mencakup faktor manusia, mesin, metode, pengukuran, dan material. Hasil analisis ini menjadi dasar untuk menyusun langkah perbaikan guna meningkatkan kualitas dan efisiensi proses produksi.
PENERAPAN SIX SIGMA DALAM UPAYA PENURUAN ADUAN BRT TRANS JATENG KORIDOR 7 Yunita Primasanti; Bekti Nugrahadi; Indah Wahyu
JURNAL ILMIAH EDUNOMIKA Vol. 9 No. 4 (2025): EDUNOMIKA
Publisher : ITB AAS Indonesia Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29040/jie.v9i4.18790

Abstract

Improving the quality of public transportation services is a crucial factor in maintaining public satisfaction and trust. Trans Jateng's BRT, particularly on corridor 7, continues to face challenges in the form of a high number of passenger complaints related to delays, comfort, and other operational aspects. This study aims to apply a Six Sigma approach to reduce the number of complaints while improving service quality. The research methodology uses the DMAIC (Define, Measure, Analyze, Improve, Control) framework, collecting data through passenger complaint documentation, field observations, and interviews with management and operators. The results indicate that the highest complaint categories relate to punctuality and fleet condition, with an initial sigma value at a low level. Through root cause analysis, improvement priorities were established, including improving fleet maintenance schedules, bus crew training, and optimizing the trip monitoring system. The implementation of corrective actions significantly reduced the number of complaints during the trial period, resulting in an improvement in the sigma level. This study's contribution lies in the systematic application of Six Sigma in the public transportation sector, a rarely studied area, and provides practical recommendations for Trans Jateng BRT management in sustainably managing service quality. The conclusion of this study is that Six Sigma is proven to be effective as a quality management method to reduce customer complaints and increase the reliability of bus rapid transit services. Improving the quality of public transportation services is a crucial factor in maintaining public satisfaction and trust. Trans Jateng's BRT, particularly on corridor 7, continues to face challenges in the form of a high number of passenger complaints related to delays, comfort, and other operational aspects. This study aims to apply a Six Sigma approach to reduce the number of complaints while improving service quality. The research methodology uses the DMAIC (Define, Measure, Analyze, Improve, Control) framework, collecting data through passenger complaint documentation, field observations, and interviews with management and operators. The results indicate that the highest complaint categories relate to punctuality and fleet condition, with an initial sigma value at a low level. Through root cause analysis, improvement priorities were established, including improving fleet maintenance schedules, bus crew training, and optimizing the trip monitoring system. The implementation of corrective actions significantly reduced the number of complaints during the trial period, resulting in an improvement in the sigma level. This study's contribution lies in the systematic application of Six Sigma in the public transportation sector, a rarely studied area, and provides practical recommendations for Trans Jateng BRT management in sustainably managing service quality. The conclusion of this study is that Six Sigma is proven to be effective as a quality management method to reduce customer complaints and increase the reliability of bus rapid transit services.
Pendampingan Terpadu Pengrajin Lurik Kecamatan Cawas dalam Pengembangan Produk, Identitas Visual, dan Digitalisasi Pemasaran Yunita Primasanti; Evelyne Henny Lukitasari; Farid Fitriyadi
BUDIMAS : JURNAL PENGABDIAN MASYARAKAT Vol. 7 No. 3 (2025): BUDIMAS : Jurnal Pengabdian Masyarakat
Publisher : LPPM ITB AAS Indonesia Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Kegiatan pengabdian kepada masyarakat ini dilatarbelakangi oleh rendahnya tingkat pengenalan dan daya saing lurik khas Kecamatan Cawas akibat keterbatasan efisiensi proses produksi, belum adanya identitas visual yang kuat, serta minimnya pemanfaatan teknologi digital dalam pemasaran. Tujuan kegiatan ini adalah meningkatkan nilai tambah dan daya saing tunik lokal melalui pendampingan terpadu yang mengintegrasikan keilmuan Teknik Industri, Desain Komunikasi Visual, dan Informatika. Metode yang digunakan meliputi pemetaan proses produksi dan perbaikan alur kerja pengrajin, perancangan identitas visual produk (logo, kemasan, dan materi promosi), serta pengembangan dan pelatihan penggunaan media pemasaran digital berbasis web dan media sosial. Pendampingan dilakukan secara partisipatif melalui pelatihan, praktik langsung, dan evaluasi berkala bersama mitra pengrajin. Hasil kegiatan menunjukkan peningkatan efisiensi proses produksi, terbentuknya identitas visual lunik khas Kecamatan Tawas yang konsisten dan mudah dikenali, serta meningkatnya jangkauan pemasaran dan minat konsumen melalui kanal digital, sehingga berkontribusi pada penguatan ekonomi kreatif dan keberlanjutan usaha pengrajin lokal.
Co-Authors Abed Rozaq agung_sedayu hadi_purnomo Alvin Aprillia Andromedha Wiratama Bekti Nugrahadi Bekti Yunanto Christian Bionley Santoso Devi, Anita Oktaviana Trisna Evelyne Henny Lukitasari Fitriyadi, Farid Indah Wahyu Indriastiningsih, Erna Noor Nailie Azzat Nor sholikin Rachmat Hendratmoko Restu Nawaf Bayu Ilham