Claim Missing Document
Check
Articles

Found 6 Documents
Search

Pengendalian Kualitas Produksi Roti dengan Metode Statistical Process Control pada Usaha Kecil Menengah Yunita Primasanti
Tekinfo: Jurnal Ilmiah Teknik Industri dan Informasi Vol 7 No 2 (2019)
Publisher : Program Studi Teknik Industri Universitas Setia Budi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31001/tekinfo.v7i2.500

Abstract

The main goal of the company is basically to make a profit so that the company is able to grow in the long run. However, the demands of consumers that are constantly changing require companies to be more flexible in meeting consumer demands related to product quality. Therefore, companies must be able to maintain and improve the quality of the products produced. Quality control is important for the company so that the products produced are in accordance with the standards, both the standards set by the company as well as local and international bodies that manage quality standards. In addition, quality products should be in accordance with consumer expectations. This study aims to determine defects in bakery products using Statistical Process Control methods and provide improvement suggestions. The research object is Roti Rahmat which is a small and medium business. Data collection techniques are carried out through observation and interviews with owners and employees. The results showed that the product defects were not uniform at 52.51%, the bread was scorched at 24.55%, the contents of the bread came out at 21.15%, and others at 1.97%. Based on the causal diagram, it is known that the biggest factors that cause product defects are the production process factors and employee factors.
ANALISIS ISO 9001:2015 PT PANCA BINTANG TUNGGAL SEJAHTERA DENGAN MENGGUNAKAN METODE GAP ANALYSIS Yunita Primasanti; Rachmat Hendratmoko
Jurnal Disprotek Vol 12, No 2 (2021)
Publisher : Universitas Islam Nahdlatul Ulama Jepara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34001/jdpt.v12i2.1522

Abstract

Large and medium scale companies wish to obtain ISO 9001: 2015 certificate to improve management quality. PT Panca Bintang Tunggal Sejahtera has made preparations for the implementation of quality management. Before applying for the certification process, the company has implemented and is currently reviewing the implementation of its quality management system so that the certification process can run well so that the certificate can be obtained. To analyze the level of implementation of the quality management system in the company used the GAP analysis checklist method. This analysis uses several indicators. Furthermore, interviews were conducted with each director who served in the company to determine the obstacles in the application of the quality management system. The results of the GAP analysis checklist show that the implementation of the ISO 9001: 2015 quality management system in the company is good but still requires improvement in several clauses. The percentage of the assessment shows that clause 9 (performance evaluation) is the clause with the lowest score with a value of 60.25%, while the highest percentage is in clause 5 (leadership) with a score of 81.29%. The main obstacle faced by the company is the level of understanding of the implementation of the new system is still lacking and the performance of some individuals is not optimal. Companies must be more intense in monitoring the performance of each unit to improve their quality management system so that the certification process can run smoothly.
THE EFFECT OF TOTAL QUALITY MANAGEMENT (TQM) ELEMENTS IMPLEMENTATION ON EMPLOYEE PERFORMANCE AT PT POMI PAITON Yunita Primasanti; Noor Nailie Azzat; Bekti Yunanto; Christian Bionley Santoso
Jurnal Disprotek Vol 14, No 1 (2023)
Publisher : Universitas Islam Nahdlatul Ulama Jepara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34001/jdpt.v14i1.3406

Abstract

Total Quality Management (TQM) is one of the tools used by business people in improving the progress of a company. The company uses Total Quality Management (TQM) because it has proven to be a big concern for managers in improving company performance. This study aims to determine the effect of Total Quality Management (TQM) on Employee Performance at PT POMI Paiton through three Total Quality Management (TQM) elements, namely teamwork; education and training; and employee engagement and empowerment. This type of research is quantitative with the research method used is associative. The source of this research data is an employee of PT POMI Paiton with a total sample of 86 respondents. Furthermore, the data collection method used is a questionnaire. Then, data processing techniques, namely validity and reliability tests, and data analysis techniques, namely multiple regression and hypothesis testing. The results of this study show that: 1) Simultaneously, the Total Quality Management (TQM) elements, namely teamwork; education and training; and employee involvement and empowerment affect employee performance at PT POMI Paiton. 2) Partially, the teamwork variable, education and training variable, have no positive and significant effect on employee performance; while employee engagement and empowerment variable have a positive and significant effect on employee performance. The regression results that have been carried out show the value of the coefficient of determination (R2) of 41.8%. This indicates that the large percentage of the three elements of the eleven elements of the Total Quality Management (TQM) can explain employee performance, while 58.2% is explained by other variables. The results of this study can provide information or as a signal to the company in improving the performance of company employees.
RM TAWAKAL CUSTOMER SATISFACTION ANALYSIS USING CSI AND IPA METHODS Alvin Aprillia; Yunita Primasanti; Erna Indriastiningsih
International Journal of Economics and Management Research Vol. 1 No. 2 (2022): August: International Journal of Economics and Management Research
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1031.523 KB) | DOI: 10.55606/ijemr.v1i2.28

Abstract

Apart from clothing and shelter, food is a basic human need. No wonder the culinary industry is growing rapidly in various cities in Indonesia. One of them is in Klaten, Central Java. An example of a restaurant business (RM) in Klaten is RM Tawakal Haji Rofi`atun. RM Tawakal is located in Popongan Hamlet, RT03, RW03, Tegalgondo, Wonosari, Klaten. Maintaining customer satisfaction requires quality control to meet customer needs and satisfaction.The purpose of this study was to determine customer satisfaction with the service quality of RM Tawakal. Respondents of this survey are RM Tawakal clients and surveyed data collection / surveyed. Data processing is based on the Customer Statistics Index (CSI) and Importance Performance Analysis (IPA). According to the survey, the final result of the calculation of the Customer Statistics Index (CSI) is 80.01%, and consumers are satisfied with the services provided, but not optimally. When tested using the Severity Performance Analysis (IPA) method,quadrant A contains six attributes. That is, there are six attributes whose service has not been maximized, and restaurants need to improve service.    
Analisis Pengendalian Internal Proses Penerimaan Pengeluaran Persediaan dan Perbaikan Tata Letak Gudang Adinda Puspandari; Erna Indriastiningsih; Yunita Primasanti
Proceeding Mercu Buana Conference on Industrial Engineering Vol 5 (2023): LEAN AND GREEN FOR SUSTAINABILITY DEVELOPMENT GOALS IN THE I4.0 ERA
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The process of receiving and dispensing inventory is a critical aspect of warehouse operations. Effective internal control of this process is essential to ensure inventory accuracy, reduce losses, and improve operational efficiency. This study aims to determine the internal control system in the process of receiving and dispensing PT XYZ goods, to determine the effectiveness and efficiency of the internal control system in the process of receiving and dispensing goods through improvements to PT XYZ's warehouse layout, to propose improvements to PT XYZ's logistics warehouse layout that are effective and efficient. The data collection method is carried out directly in the field by observing the implementation of internal controls in the process of receiving and issuing goods at PT. XYZ then asked questions and answers regarding the difference in the number of goods in the records and those in the warehouse and the causes of delays in the delivery of goods to employees to find out and analyze internal controls in the process of receiving and issuing goods at PT. XYZ. The research data collection technique was carried out by interviews, observation and documentation. The results showed that the results of the calculations used to design a new warehouse layout with the proposed layout combining the concepts of class A, B, and C in finished goods storage, the proposed layout can accommodate a total of 315 pallets of finished goods.
PLANNING MARKETING STRATEGY FOR INCREASING SALES USING STRENGTH, WEAKNESS, OPPORTUNITIES AND THREATS-IE MATRIX AND QUANTITATIVE STRATEGIC PLANNING MATRIX Yunita Primasanti; Noor Nailie Azzat; Bima Satria
Jurnal Disprotek Vol 15, No 1 (2024)
Publisher : Universitas Islam Nahdlatul Ulama Jepara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34001/jdpt.v15i1.3977

Abstract

CV Cakra Nusantara is a company engaged in the distribution sector, which cannot be separated from marketing and distribution problems for goods sold to consumers. Some issues include incompetent human resources, high sales turnover, limited unit availability, less strong teamwork, lack of attractive promotional activities, and human resources that have not mastered product knowledge. The need for staple products is constantly increasing every year, the trend of society is still wasteful, the incessant promotion and innovation of competitors, the competitive position in the market is very high, and the economic situation still needs to be fixed. This study aims to determine the strengths and weaknesses from the marketing side and maximize the opportunities owned by combining the SWOT-IE and QSPM methods. Based on the results of an internal environmental analysis, the company's main strengths are relatively cheap product prices and an excellent strategic location, with a score of 0.44444, which can be interpreted as the low price factor and a good distribution system having its strengths for the company. The main opportunities owned by the company are good relations with suppliers from factories and cooperation with new retailers, which are the main opportunities for companies with scores of 0.44 and 0.5. The results of the QSPM matrix analysis obtained alternatives to increase observation of developing markets and increase marketing in product promotion. It is shown by the results of the Total Attractive Score (TAS) of 4.675.PERENCANAAN STRATEGI PEMASARAN UNTUK PENINGKATAN PENJUALAN DENGAN METODE STRENGTH, WEAKNESS, OPPORTUNITIES AND THREATS-IE MATRIX AND QUANTITATIVE STRATEGIC PLANNING MATRIXCV Cakra Nusantara merupakan perusahaan yang bergerak dibidang distributor yang tentunya tidak akan lepas dari masalah pemasaran dan penyaluran barang yang akan dijual ke konsumen.Beberapa masalah antara lain: SDM yang kurang kompeten, tingginya turn over sales, ketersediaan unit yang masih terbatas, Team work yang kurang kuat, Kurang melakukan kegiatan promosi yang menarik, sumberdaya manusia belum menguasai produk knowledge. kebutuhan akan produk bahan pokok setiap tahun selalu meningkat, trend masyarakat yang masih konsumtif, gencarnya promosi dan inovasi pesaing, posisi kompetitif dalam pasar sangat tinggi, situasi perekonomian yang masih belum stabil. Penelitian ini bertujuan untuk mengetahui kekuatan, kelemahan dari sisi pemasaran dan memaksimalkan peluang yang dimiliki dengan menggunakan kombinasi metode SWOT-IE dan QSPM. Berdasarkan hasil analisis lingkungan internal Kekuatan utama yang dimiliki oleh perusahaan terdapat pada harga produk relatif murah dan Lokasi yang strategis yang baik menjadi kekuatan utama bagi perusahaan dengan skor sebesar 0,44444. Yang dapat diartikan bahwa dari faktor harga yang murah dan system distribusi yang baik memiliki kekuatan tersendiri bagi perusahaan. Sedangkan peluang utama yang dimiliki oleh perusahaan terdapat Hubungan baik dengan pemasok dari pabrik dan Kerjasama dengan retail yang baru menjadi peluang utama bagi perusahaan dengan skor sebesar 0,44 dan 0.5. Hasil analisis matriks QSPM diperoleh alternatif meningkatkan observasi terhadap pasar yang berkembang serta meningkatkan marketing dalam promosi produk. Hal ini ditunjukan dengan hasil Total Attractive Score (TAS) sebesar 4,675.