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All Journal BALANCE: Economic, Business, Management and Accounting Journal
Muhammad Anang Firmansyah
Faculty of Economics and Business, Muhammadiyah University,Surabaya Indonesia
Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

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Pengaruh Strategi Diferensiasi Dan Hargaterhadap Keunggulan Bersaing Elzatta Royal Plaza Surabaya Muhammad Anang Firmansyah; Budi Wahyu Mahardhika; Ani Susanti
BALANCE: Economic, Business, Management and Accounting Journal Vol 16, No 2 (2019)
Publisher : UMSurabaya Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30651/blc.v16i2.3138

Abstract

ABSTRACT  The research objective was to determine the effect of differentiation strategies and prices on the competitive advantage of Elzatta Royal Plaza Surabaya. The research method used in this study is a quantitative descriptive research method using questionnaire techniques in data collection. The population in this study were all visitors who came and bought Elzatta products at the Royal Plaza Surabaya. The number of samples is 100 respondents. Data processed using the SPSS program. The results of hypothesis testing, based on the F test conducted can be seen that differentiation strategies and prices simultaneously influence competitive advantage. The results of the t test in this study indicate that the strategy of product differentiation, service quality, and price has a partial effect on competitive advantage. Whereas, image differentiation strategies and distribution channel differentiation strategies have no effect on competitive advantage. Product differentiation strategy is the most dominant variable influencing competitive advantage.Keywords                   : Differentiation Strategy, Price, Competitive AdvantageCorrespondence to       : anangfirmansyah.61@gmail.com ABSTRAK  Tujuan penelitian adalah untuk mengetahui pengaruh strategi diferensiasi dan harga terhadap keunggulan kompetitif Elzatta Royal Plaza Surabaya. Metode penelitian yang digunakan dalam penelitian ini adalah metode penelitian deskriptif kuantitatif dengan menggunakan teknik angket dalam pengumpulan data. Populasi dalam penelitian ini adalah semua pengunjung yang datang dan membeli produk Elzatta di Royal Plaza Surabaya. Jumlah sampel adalah 100 responden. Data diproses menggunakan program SPSS. Hasil pengujian hipotesis, berdasarkan uji F yang dilakukan dapat diketahui bahwa strategi diferensiasi dan harga secara simultan mempengaruhi keunggulan kompetitif. Hasil uji t dalam penelitian ini menunjukkan bahwa strategi diferensiasi produk, kualitas layanan, dan harga memiliki pengaruh parsial terhadap keunggulan kompetitif. Sedangkan, strategi diferensiasi gambar dan strategi diferensiasi saluran distribusi tidak berpengaruh pada keunggulan kompetitif. Strategi diferensiasi produk adalah variabel yang paling dominan mempengaruhi keunggulan kompetitif. Kata kunci                  : Strategi Diferensiasi, Harga, Keunggulan bersaingKorespondensi             : anangfirmansyah.61@gmail.com
Pengaruh Kualitas Layanan Dan Kesadaran Merek Terhadap Minat Konsumen Serambi Dana Koperasi Di Surabaya Sufyandi Sufyandi; Muhammad Anang Firmansyah; Asyidatur Rosmaniar
BALANCE: Economic, Business, Management and Accounting Journal Vol 16, No 2 (2019)
Publisher : UMSurabaya Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30651/blc.v16i2.3136

Abstract

ABSTRACT  The aim of this research are (1) to analyze the role of KPU in the implementation of internal This research was conducted to find out how much influence of the quality of service, and brand awareness, on the consumers’ interest of Serambi dana koperasi in Surabaya. This type of research is pure descriptive research or survey. The population in this research are customers of Serambi dana koperasi who are 134 permanent members. The results of this research indicate that service quality partially influences consumer interest in Serambi dana koperasi Surabaya, Then it can be concluded that the brand awareness variable has a significant effect on the consumer interest variable partially. From the results of the above calculations it can be concluded that the effect of service quality and brand awareness on consumer interest in the Serambi dana koperasi Surabaya, it is known that both (service) variable service quality (X1), and brand awareness (X2) have a significant effect on variable consumer interest (Y).Keywords                   : Service Quality, brand awareness, consumer interest, serambi danaCorrespondence to       : anangfirmansyah.61@gmail.com  ABSTRAK  Penelitian ini dilakukan untuk mengetahui seberapa besar pengaruh kualitas layanan, dan kesadaran merek, terhadap minat konsumen serambi dana, koperasi di Surabaya. Jenis penelitian ini adalah penelitian deskriptif murni atau survey, Populasi dalam penelitian  ini adalah  nasabah koperasi serambi dana Surabaya yang menjadi anggota tetap sebanyak 134 nasabah. Hasil penelitian ini menunjukkan bahwa kualitas Layanan secara parsial berpengaruh terhadap minat konsumen serambi dana koperasi  di Surabaya, dimana  setelah dilakukan hasil uji hipotesis (Uji t) menunjukkan bahwa variabel kualitas layanan (X1) dan variabel kesadaran merek (X2)  berpengaruh terhadap variabel minat konsumen.Kata Kunci       : Kualitas Layanan, kesadaran merek, minat konsumen, serambi danaKorespondensi : anangfirmansyah.61@gmail.com
Co-Authors Ani Susanti Asyidatur Rosmaniar Budi Wahyu Mahardhika Sufyandi Sufyandi