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All Journal PROSIDING SEMINAR NASIONAL Journal of Leadership in Organizations Value: Jurnal Manajemen dan Akuntansi JMB : Jurnal Manajemen dan Bisnis
Wiwi Hartati
Universitas Muhammadiyah Cirebon
Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Social Sciences

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PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN NASABAH PADA TABUNGAN MASYARAKAT DAERAH (TAMASDA) PD. BPR KLANGENAN KABUPATEN CIREBON Badawi Badawi; Wiwi Hartati
Value : Jurnal Manajemen dan Akuntansi Vol 11 No 2 (2016): Juli - Desember 2016
Publisher : Prodi Ilmu Manajemen, Fakultas Ekonomi Universitas Muhammadiyah Cirebon

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Abstract

Penelitian ini bertujuan untuk mengetahui Pengaruh Kualitas Pelayanan Terhadap Kepuasan Nasabah Pada Tabungan Masayarakat Daerah (TAMASDA) PD. BPR Klangenan Kabupaten Cirebon. Penelitian ini dilakukan kepada 35 orang responden, teknik sampling yang digunakan adalah probability sampling yaitu teknik pengambilan sampel yang memberikan peluang yang sama bagi setiap unsur (anggota) populasi untuk dipilih sebagai anggota sampel. Variabel yang diuji dalam penelitian ini adalah variable Keefektifan dan Jaminan (X1), Akses (X2), Harga (X3), Keterwujudan (X4), PortofolioJasa (X5), Kehandalan (X6) sebagai variabel bebas, dan kepuasan pelanggan sebagai variabel terikat. Teknik pengumpulan data yang digunakan dalam penelitian ini berupa studi pustaka dan penelitian lapangan seperti observasi dan daftar pertanyaan. Adapun teknik analisis data dalam penelitian ini menggunakan metode persamaan regresi, koefisien korelasi, uji asumsi klasik dan pengujian hipotesis Uji T dengan menggunakan software SPSS (statistic product service solution). Berdasarkan hasil pengolahan data, didapat hasil yang menunjukan bahwa secara parsial yang memliki pengaruh terhadap kepuasan nasabah hanya portopolio jasa. Sementara secara simultan variable Keefektifan dan Jaminan (X1), Akses (X2), Harga (X3), Keterwujudan (X4), Portofolio Jasa (X5), Kehandalan (X6) memiliki pengaruh terhadap kepuasan nasabah sebesar 62,3 %. Kata Kunci : Keefektifan dan Jaminan, Akses, Harga, Keterwujudan, Portofolio Jasa, Kehandalan dan Kepuasan Nasabah
PROGRAM PELATIHAN DAN KINERJA PADA INDUSTRI PERBANKAN SYARIAH Badawi Badawi; Wiwi Hartati; Harry Safari
JMB : Jurnal Manajemen dan Bisnis Vol 7, No 2 (2018): JMB : Jurnal Manajemen dan Bisnis
Publisher : Universitas Muhammadiyah Tangerang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31000/jmb.v7i2.1064

Abstract

Problems regarding performance are problems that will always be faced by the management of the company, therefore management needs to know the factors that affect employee performance. Factors that can affect employee performance are training programs. This study aims to find out and analyze the influence of training programs that include training needs, training design and training evaluation on the performance of the Islamic banking sector in Cirebon Region. The method used in this research is field research to test hypothesis testing about the effect of training programs on performance in the Syarah breeding service sector in Cirebon. The unit of analysis in this study were individuals, namely Islamic bank employees in Cirebon, which numbered 50 employees. The analysis technique used is Path analysis. The results of this study indicate a training program on the dimensions of training design, on the job training and the type of training influencing employee performance in the Islamic banking services sector
MEDIASI KEMAMPUAN BERINOVASI DAN ORIENTASI PEMBELAJARAN PENGARUNYA TERHADAP ORIENTASI KEWIRAUSAHAAN DAN ORIENTASI PASAR SERTA DAMPAKNYA PADA KINERJA BISNIS (Studi pada Sentra Industri Kue di Kabupaten Cirebon ) - Badawi; Wiwi Hartati
PROSIDING SEMINAR NASIONAL & INTERNASIONAL 2011: PROSIDING SEMINAR NASIONAL EKONOMI
Publisher : Universitas Muhammadiyah Semarang

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Abstract

Purpose of this study to obtain empirical evidence and find the clarity of the phenomenon as well asconclusions about entrepreneurial orientation, market orientation and learning orientation on the ability toinnovate and its impact on business performance This thesis is expected to contribute to the development ofmanagement science, especially about the entrepreneurial orientation, market orientation and learningorientation on the ability to innovate and its impact on business performanceThe study uses descriptive and verification method that is collecting, presenting, analyzing, and testinghypotheses, and make hypotheses and make conclusions conclusions and suggestions by means of SEM analysisFrom the analysis of research data, obtained some conclusions and suggestions are: 1) entrepreneurialorientation effect on learning orientation, 2) Market orientation effect on learning orientation, 3) Theorientation of the learning effect on the ability to innovate 4) The orientation of the learning effect on the abilityto innovate, strengthen the influence of learning orientation between the entrepreneurial orientation of theability to innovate, 5)The ability to innovate to strengthen the influence of entrepreneurial orientation tobusiness performance, 6) Ability to innovate influence on business performance , 7) Market orientation did notaffect the business performance
SELF-LEADERSHIP AND CAREER SUCCESS: MOTIVATION OF COLLEGE LECTURERS Sari Laelatul Qodriah; Wiwi Hartati; Abdul Karim
Journal of Leadership in Organizations Vol 1, No 2 (2019): Journal of Leadership in Organizations
Publisher : Universitas Gadjah Mada

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (713.389 KB) | DOI: 10.22146/jlo.47772

Abstract

The aim of this study was to obtain empirical evidence and clarity about the influence of the phenomenon of personality, motivation to career success, either partially or simultaneously based on self-leadership theory. In addition, to determine whether there is differences in personality, motivation to career success between men and women. The unit of analysis is a lecturer in the area of Cirebon region. The total samples are 120 people. The method used is descriptive and verification method. To test the model and hypotheses used regression analysis. The results showed that personality and motivation affects the career success. The Influential of personality and motivation of success is together toward career success. There was no difference in personality, motivation to career success among male and female in the college.
Co-Authors Abdul Karim badawi - Harry Safari Qodriah, Sari Laelatul