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All Journal ACADEMICS IN ACTION Journal of Community Empowerment FIRM: Journal of Management Studies International Journal of Business Studies Jurnal Manajemen IDEAS: Journal of Management & Technology IJFBP International Journal of Family Business Practices Proceeding of the International Conference on Family Business and Entrepreneurship (ICFBF)

Maria Jacinta Arquisola

President University

Author-ID : 2691876

Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Social Sciences

Published : 13 Documents Claim Missing Document

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How does board diversity affect the financial performance of commercial banks in indonesia? An inquiry Arquisola, Maria Jacinta; Shella, Kezia; Hutabarat, Erny
Jurnal Manajemen Vol 22, No 1 (2018): February 2018
Publisher : Fakultas Ekonomi dan Bisnis, Universitas Tarumanagara

This study analyzes board diversity and its effect on financial performance, as measured by age, gender, and nationality of board members using a sample of nine (9) commercial banks in Cikarang, West Java, Indonesia. The study uses multiple linear regression analysis.Ã‚Â The results show that age and nationality have significant effect, while gender has insignificant effect on financial performance. However, simultaneously all of the independent variables significantly affect the Return on Asset, with the coefficient determinant in this research is 20.8%.

Entrepreneurship Education in SMK Amanah Bangsa, Cikarang: ‘Starting-Up a Business is not that Hard’ Genoveva Genoveva; Maria Jacinta Arquisola; Cindy Maydita Srianisha; Antonius Whisnu Perdana Widiputra
ACADEMICS IN ACTION Journal of Community Empowerment Vol 1, No 2 (2019)
Publisher : President University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33021/aia.v1i2.916

The government's attention to vocational graduates has recently become a hot issue and various programs have been carried out by the government to improve the quality of vocational graduates, therefore they can compete. However, the BPS data in 2018 shows that the number of unemployed graduates from vocational school (SMK) is the highest, namely 11.24%, while Senior High School (SMA) is 7.95% and Junior High School (SMP) is 4.80%. Based on the problem, Study Program of Management, Faculty of Business, President University implemented a community service program that supports government policy, namely by providing Entrepreneurship Education to students of Amanah Bangsa Informatics Vocational School, Cikarang. With this entrepreneurship education, SMK graduates are expected to start a business as an alternative after graduating later. Entrepreneurship education is given in the form of seminars for Class XII students conducted by lecturers and students. In addition to providing lecture material on Entrepreneurship, students who have carried out business projects also share their experiences while opening a business, doing business until business liquidation as part of Entrepreneurship Course. The point is that students want to convey that starting a business is easy and has many challenges that are very suitable for millennials, and can apply all our abilities. The event was closed by giving a memento to the Vocational School and certificates to the participants.

Do Learning and Development Interventions Motivate Employees at PT Danone Indonesia? Applying McClelland’s Theory of Motivation to FMCG Industries Maria Jacinta Arquisola; Sabiqa Uqda Walid Ahlisa
FIRM Journal of Management Studies Vol 4, No 2 (2019): FIRM JOURNAL OF MANAGEMENT STUDIES
Publisher : President University

This research aimed to determine whether there is a relationship between employee motivation and learning and development programs at one of Indonesia’s biggest FMCG companies, PT Danone Indonesia. Guided by McClelland’s Theory of Motivation, three independent variables were analyzed relative to learning and development: the need for achievement, the need for power, and the need for affiliation. The research used quantitative method through a survey to gather data from 105 participants working at PT Danone Indonesia who, at the time of the study, had recently joined a series of learning and development programs. Data was analyzed using multiple regressions analysis. Findings show that employees are motivated to undergo learning and development because they want to fulfill two motivational needs: the need for power, and the need for achievement, the former being the highest motivator. On the other hand, the need for affiliation was not a strong motivator to encourage them to learn and develop. Results also show that the interest for learning and development could be explained by 42% of the variables. Implications for research and practice are discussed.

HR Roles in Addressing the Challenges of Industry 4.0: Indonesian Employees Cross-Industry Perceptions Ester Lisa Mulia The; Anthonius Whisnu Perdana Widiputra; Maria Jacinta Arquisola
International Journal of Business Studies Vol 4 No 1 (2020): International Journal of Business Studies (IJBS)
Publisher : Sekolah Tinggi Manajemen IPMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32924/ijbs.v4i1.108

In light of rapid changes in technology known as Industry 4.0 (IN4.0), this study aims to examine how Indonesian employees perceive the HRM function is being implemented in their organizations using the Ulrich Multiple Roles of HR model, and whether they believe the HR roles are effective to address the challenges of IN4.0. Cross-industry data was collected from 160 respondents representing five priority industries: food and beverages, automotive, electronics, textiles, and chemicals. Through descriptive and factor analysis, results show that the HR function in Indonesia is still widely administrative in nature, and being an agent of change is the least performed HR role. In addition, the results indicated that the HR roles in Indonesia are changing towards a more strategic direction even though the change is slow. HR practitioners must heed the expectations of employees to ensure there are interventions that can be implemented to prepare human capital for IN4.0. This is the first type of research that examined how Indonesian employees perceive the HR roles in Indonesian industries are being performed, adding to the scant literature on HR roles in an Indonesian context, and addressing the need for relevant studies on the impact of IN4.0 and HR roles.

THE ROLE OF SOCIAL SUPPORT SYSTEMS IN ALLEVIATING THE LONELINESS FELT BY EMPLOYEES WORKING FROM HOME DURING THE COVID-19 PANDEMIC Aulia Rachmawati; Maria Jacinta Arquisola
Proceeding of the International Conference on Family Business and Entrepreneurship 2021: Proceeding of the 4th International Conference on Family Business and Entrepreneurship
Publisher : President University

The year 2020 will go down as one of the hardest, most challenging periods known to man, for it is this year that millions of people succumbed to the COVID-19 pandemic. This event leads many people to stay at home to prevent and the spread of coronavirus. Therefore, everyone should stay at home that many businesses in terms of employee mandatory to work-from-home (WFH) to control the distribution of Covid-19. It leads to an increase in feeling loneliness because quarantine is isolated in a pandemic situation, where loneliness is the first problem in working from home. The study aims to find out the role that social support systems in an organization play in helping alleviate employee loneliness. Social support systems consist of Perceived Organizational Support (POS), Supervisor Support (SS), and Co-Worker Support (CS). This research used a quantitative research method with an open-ended questionnaire. A total of 137 employees that are currently working fromhome (WFH) participated in this research. By using multiple regression analysis and content analysis, the results show that co-workers' support (CS) has greater influences in alleviating the loneliness felt by the employee working from home, and the least was the perceived organization support (POS). On the whole, the social support system would be effective if organizations promote better interpersonal relationships, affiliation, and interaction with others as assigned by the organization, supervisor, and co-workers. This study provides an empirical contribution to the importance of human interactions in alleviating feelings of the loneliness felt by Indonesian employees working from home during a pandemic. Organizations must heed the call to be more engaged with their employees during this challenging situationthat affects their employees' mental and psychological state. Keywords: Employee loneliness, work-from-home (WFH), social support system, pandemic COVID-19, Indonesia

EXPECTANCY AND SALES PERSONNEL MOTIVATION TO CONTINUE WORK PERFORMANCE DURING THE COVID 19 PANDEMIC Luh Devany; Maria Jacinta Arquisola
Proceeding of the International Conference on Family Business and Entrepreneurship 2021: Proceeding of the 4th International Conference on Family Business and Entrepreneurship
Publisher : President University

Declining level of public purchasing power affects several industries during the COVID- 19 pandemic. As one of the industries affected by the COVID-19, the decrease in sales performance felt by one of the telecommunication providers in Bali, Indonesia which has incurred loss in the first quarter of 2020. As a result, the sales personnel have experienced low level of motivation. The purpose of this study was to investigate howto motivate the sales personnel to continue work performance during the COVID-19 pandemic under the expectancy theory approach that consists of expectancy, instrumentality, and valence. The theory proposed if high level of efforts will lead to the attainment of high level of performances and high level of performances will be valued with desired outcomes in the future. Convenience sampling was used in this study. 110 respondents were collected and analyzed. The result shows simultaneous influences of independent variables toward dependent variable at p< .001 as the level of significance and the values of F= 69.493. This indicates that the sales personnel believe if theamount of effort given will be associated with the achievement of better performance and rewards. This study highlights the presence of expectancy variable which has a positive but not significant influence on motivation. This study suggests that expectancy variable should be increased while maintaining instrumentality and valence by setting realistic and achievable targets during the COVID-19 situation, providing necessary equipment and facilities to maximize skills and resources.Keywords: Expectancy, Instrumentality, Valence, Motivation, Sales personnel, Telecommunication, Indonesia

COPING STRATEGIES AND ITS INFLUENCE ON THE REDUCTION OF PSYCHOLOGICAL EFFECTS EXPERIENCED BY NURSES IN HANDLING COVID-19 CASES Nurul Azzarah; Maria Jacinta Arquisola
Proceeding of the International Conference on Family Business and Entrepreneurship 2021: Proceeding of the 4th International Conference on Family Business and Entrepreneurship
Publisher : President University

In facing the COVID-19 pandemic, Indonesian nurses have to work under pressure and non-stop because of the imbalance of the ratio between nurses and patients. It affects their psychological health and results in a lot of nurses feeling stressed while doing their job. This study aims to find out about the effect of coping strategies – emotion-focused coping, problem-focused coping, and escape-avoidance coping - in reducing the psychological effects experienced by Indonesian nurses in handling COVID-19 cases. A total of 110 nurses who work in special referral hospitals and treating COVID-19 patients participated in this study. Using multiple regression analysis, the study found that there is reduction in COVID-19’s psychological effect when they employ coping strategies, with the highest result being problem-focused coping supported by the presence of such medical aids as PPE (personal protective equipment), and ventilators which enable them to focus on the job better and feel assured of their own safety. This study not only finds that nurses find a way to reduce their stress but also recommend that a solution for the reduction of COVID-19 effects is for government to ensure their safety by providing and distributing personal protective equipment (PPE) evenly and thoroughly to ensure safety and reduce nurses' stress. This study contributes to understanding how Indonesian medical personnel cope with the COVID-19 effects by employing coping strategies, and adds novel empirical contribution to scant research on Indonesian medical personnel and COVID-19 effects in an Indonesian context.Keywords: Coping Strategy, Stress, Nurses, Psychological Effect, Covid-19

Transglobal leadership influence on the implementation of sustainable palm oil industry in Indonesia Ramadhan Subakti; Maria Jacinta Arquisola
Proceeding of the International Conference on Family Business and Entrepreneurship 2022: Proceeding of the 5th International Conference on Family Business and Entrepreneurship
Publisher : President University

The company's lack of success in implementation the management of the palm oil industry based on Indonesian sustainable palm oil is thought to be due to a leadership crisis. The purpose of this study is to analyze the intelligence of transglobal leadership on the implementation of sustainable palm oil industry. The research approach used in this study is a quantitative method where data was collected susing a survey to collect primary data and open-ended interview questions to gain further clarity of the problems. Our respondents were 126 employees in the work unit of PTPN VIII who already have ISPO certification. Data analysis used Multiple Linear Regression. Data analysis used Multiple Linear Regression. The results of this study indicate that the intelligence of transglobal leadership has a significant positive effect on the implementation of sustainable palm oil industry. By emphasizing the aspects of business intelligence and global intelligence, it will be a solution in managing the sustainability of the palm oil industry.

Quality of work life programs and its influence on employee perception of procedural justice: case study of real estate company in Indonesia Olivia Ruth Natalia; Maria Jacinta Arquisola
IDEAS: Journal of Management & Technology Vol 2, No 1 (2022)
Publisher : President University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33021/ideas.v2i1.3694

Quality of work life (QWL) is one company program that can impact employee performance, and producing more satisfied and engaged employees. PT ABC is a city property developer that implements QWL programs. The purpose of this study is to evaluate PT ABC employees’ perception about QWL, and its influence on employee perceptions of procedural justice. QWL is a program that improves employee welfare, atmosphere, and experience in the places where they work. Procedural justice is when policymakers follow the procedural rules that exist in distributing the results of its human resources programs, in this case, QWL programs. This research used a quantitative method; data was collected using survey questionnaire. Purposive sampling was used to identify and enjoin 200 respondents to participate. The results of this study show that the QWL dimensions that are perceived dissatisfactory and needs improvement are adequate and fair compensation, growth and security and total life space. These four dimensions have significant positive effect on perceptions of procedural justice. This research contributes to identifying areas of QWL that need to be given attention and have implications for organizations to improve the working conditions of employees in Indonesia.

LEARNING ORGANIZATION 2.0: AN EMPIRICAL STUDY OF CONTEXTUAL ADAPTATION IN PT MMI PURWAKARTA Imam Nurhidayat; Maria Jacinta Arquisola
International Journal of Family Business Practices Vol 5, No 1 (2022)
Publisher : Faculty of Business, President University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33021/ijfbp.v5i1.3660

Business rapid development with technology advancement urges enterprises to create a sustainable competitive advantage. Being a Learning Organization (LO) becomes favorable, yet cultural backgrounds and the need to adapt with open innovation urge an adapted LO 2.0. This paper aims to study the application in Indonesia’s industrial context, the underlying factors, and obstacles in a manufacturing plant at PT MMI. The preliminary study interview involved four strategic managers, followed by an empirical study surveying the 130 employees using the adapted Learning Organization Questionnaire (LOQ). The analysis used descriptive statistics and a Confirmatory Factor Analysis (CFA). Its findings suggest that PT MMI successfully enhances the practice of LO 2.0 on its contextualized adapted approach such as an innovative environment, effective information sharing, enhancing employee empowerment, supporting employees’ self-development/ mastery, and becoming a facilitative leader with a multi-stakeholder approach. Nevertheless, some factors with marginal mean scores on each dimension risk destabilizing the long-term learning practice in PT MMI, which the leaders should consider improving and strengthening.

Co-Authors Anthonius Whisnu Perdana Widiputra Antonius Whisnu Perdana Widiputra Arnesta, Mutiara Aulia Rachmawati Cindy Maydita Srianisha Ester Lisa Mulia The Genoveva, Genoveva Hutabarat, Erny Imam Nurhidayat Irsan, Elisabeth Widyanty Luh Devany Nurul Azzarah Olivia Ruth Natalia Ramadhan Subakti Sabiqa Uqda Walid Ahlisa Shella, Kezia Zulfah Azrah

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