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All Journal Jupiter Jurnal Teknologi CESS (Journal of Computer Engineering, System and Science) Journal of Information Systems and Informatics Jurnal Teknologi Informatika dan Komputer
Winoto Chandra
Universitas Bina Darma
Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Electrical & Electronics Engineering Engineering Industrial & Manufacturing Engineering Library & Information Science

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Journal : Jupiter

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Evaluasi Usability Aplikasi Mobile Ojek Indralaya (Ojin) Mengunakan System Usability Scale Aldy Wiranata; Winoto Chandra
JUPITER (Jurnal Penelitian Ilmu dan Teknologi Komputer) Vol 15 No 1b (2023): Jupiter Edisi April 2023
Publisher : Teknik Komputer Politeknik Negeri Sriwijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281./5278/15.jupiter.2023.04

Abstract

The Indralaya Ojek (OJIN) application is one of the online motorcycle taxi applications in Indralaya, South Sumatra. OJIN is a transportation provider application that offers several services. These services are transportation services, courier services, and food delivery services. OJIN application is growing rapidly so that it has been downloaded more than 10 thousand times. Although it has been downloaded more than 10 thousand times, it is necessary to explore more comprehensive problems in order to explore the problems that occur in OJIN application users. It should also be noted how far the usability level of the OJIN application is. The usability level needs to be known to explain what level the usability of the OJIN application is at from the user's point of view. This study provides evaluation results to determine the level of usability that exists in the OJIN application using the system usability scale (SUS) method. The research method used is data analysis with the usability scale (SUS) system in which this study uses a quantitative approach, by distributing questionnaires conducted online and offline. Keywords— online motorcycle taxi application, OJIN, usability scale system
Evaluasi Usability Aplikasi Pln Mobile Menggunakan Metode System Usability Scale risky; Winoto Chandra
JUPITER (Jurnal Penelitian Ilmu dan Teknologi Komputer) Vol 15 No 1b (2023): Jupiter Edisi April 2023
Publisher : Teknik Komputer Politeknik Negeri Sriwijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281./5419/15.jupiter.2023.04

Abstract

PLN MOBILE adalah aplikasi mobile customer self service berbasis mobile yang terintegrasi dengan Aplikasi Pengaduan dan Keluhan Terpadu (APKT) dan Aplikasi Pelayanan Pelanggan Terpusat (AP2T). Melalui aplikasi PLN Mobile, Anda bisa melakukan permohonan pasang baru, permohonan mutasi tarif/daya, dan permohonan penerangan sementara tanpa perlu pergi ke kantor PLN terlebih dahulu. Aplikasi PLN Mobile juga bisa menerima layanan pengaduan dan status pengaduan.Penelitian ini bertujuan untuk mengetahui Tingkat usability perlu diketahui untuk menjelaskan usability pada aplikasi PLN MOBILE sudah berada pada tingkatan mana dari sisi pengguna. Penelitian ini memberikan hasil evaluasi untuk mengetahui tingkat usability yang ada pada aplikasi PLN MOBILE menggunakan metode system usability scale(SUS). Metode penelitian yang digunakan adalah analisis data dengan Sitem usability scale(SUS) yang mana penelitian ini menggunakan pendekatan kuantitatif, dengan menyebarkan kuisoner. Kata kunci—Evaluasi, PLN Mobile System usability scale
Co-Authors Adam Prasetya Afriyudi Aldy Wiranata Amalia , Rahayu Edi Surya Negara Fatoni Ferdiansyah Ferdiansyah M. Nurhadi risky Sela Yulia Sari Tri Oktarina Yesi Novaria Kunang