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All Journal Sosiohumaniora
Adinna Astrianti
Sekolah Bisnis IPB
Arts Humanities Economics, Econometrics & Finance Law, Crime, Criminology & Criminal Justice Social Sciences

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QUALITY OF WORK LIFE, ORGANIZATIONAL COMMITMENT AND TURNOVER INTENTION IN ACCOUNT OFFICER OF MICRO FINANCE COMPANY Adinna Astrianti; Mukhamad Najib; Bagus Sartono
Sosiohumaniora Vol 22, No 1 (2020): SOSIOHUMANIORA, MARCH 2020
Publisher : Universitas Padjadjaran

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (3333.03 KB) | DOI: 10.24198/sosiohumaniora.v22i1.23121

Abstract

The purpose of this study is to analyze the effect of quality of work life (QWL) on turnover intention through organizational commitment of account officers in micro-finance company. This research was conducted using the survey method. Data were collected using questionnaires from 115 account officers at a micro-finance company in West Java. Data were analyzed using descriptive statistics and SEM-PLS. The results of this study indicate that QWL has a significant and positive effect on organizational commitment and organizational commitment has a significant and negative effect on turnover intention. It can be concluded that by increasing the implementation of QWL will increase the organizational commitment of employees to remain in the company so that it decreases the intention of employees to move or leave the company.
Co-Authors Bagus Sartono Mukhamad Najib