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All Journal TRANSFORMASI: Jurnal Manajemen Pemerintahan Journal Evaluation in Education (JEE)
Budi Santoso
Indonesia University of Education
Education Social Sciences Other

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The Effect of Communication and Job Satisfaction Towards the Performance of Civil Servants in Jambi Province, Indonesia Muhammad Oceano Fauzan; Disman Disman; Tjutju Yuniarsih; Budi Santoso
TRANSFORMASI: Jurnal Manajemen Pemerintahan TRANSFORMASI (Jurnal Manajemen Pemerintahan)-Vol 12 No 2 Tahun 2020
Publisher : Institut Pemerintahan Dalam Negeri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33701/jtp.v12i2.1227

Abstract

This research examines the effect of communication and job satisfaction on the performance of civil servants in Jambi Province in order to provide adequate input and knowledge for readers. Data were obtained by distributing questionnaires to employees with a Likert' scale of 1 – 2, used for analysis. The results showed that communication (X1) has no partial effect on performance (Y), while job satisfaction (X2) has a positive and significant effect on performance (Y). Similarly, there is a partial effect between communication (X1) and job satisfaction (X2) variables towards the performance (Y) on the Manpower and Transmigration Office employees in Jambi Province.
The Impact of Digital Technology Transformation on Lecturer Performance in Higher Education: An Innovation Diffusion Perspective Abdul Hamid; Tjutju Yuniarsih; Disman Disman; Budi Santoso
Journal Evaluation in Education (JEE) Vol 6 No 2 (2025): April
Publisher : Cahaya Ilmu Cendekia Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37251/jee.v6i2.1526

Abstract

Purpose of the study: This study aims to analyze the impact of digital technology on lecturers’ performance in higher education institutions. The analysis focuses on five key indicators: learning enhancement, teaching effectiveness, academic leadership, infrastructure readiness, and the availability of syllabi and lesson plans. Methodology: A mixed-methods approach was adopted, involving both quantitative and qualitative data collection. Questionnaires were distributed to 64 lecturers, and semi-structured interviews were conducted with selected participants. The instruments assessed lecturers’ attitudes, behaviors, and the extent of digital technology adoption across teaching, research, and community service activities. A Likert scale was used to measure the level of digital technology acceptance. Main Findings: The findings show that although many lecturers are still in the process of understanding and adapting to digital transformation, the use of digital technology has significantly improved their effectiveness and efficiency. It has also increased learning flexibility and student engagement through more interactive and accessible educational environments. Key supporting factors identified include institutional infrastructure, academic leadership, and supportive policies. Novelty/Originality of this study: This study contributes to the growing body of knowledge by exploring the multifaceted influence of digital technology on lecturers' performance. It highlights the critical role of institutional support in facilitating sustainable digital integration in higher education, particularly in the Indonesian context.
Enhancing Performance Through Digital Competence: The Mediating Role of Engagement and Communication Among Civil Servants Hepi Maizon; Eeng Ahman; Tjutju Yuniarsih; Budi Santoso
Journal Evaluation in Education (JEE) Vol 6 No 3 (2025): July
Publisher : Cahaya Ilmu Cendekia Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37251/jee.v6i3.2023

Abstract

Purpose of the study: The rapid advancement of digital technology demands strong digital competence, particularly among civil servants in educational institutions. This study aims to examine the influence of digital competence on civil servants’ performance, investigating both direct effects and indirect pathways through employee engagement and interpersonal communication. Methodology: A quantitative survey method was employed involving 150 civil servants working in public educational institutions in Riau, Indonesia. Data were collected using structured questionnaires and analyzed using Structural Equation Modeling with Partial Least Squares (SEM-PLS). Main Findings: The results indicate that digital competence has a significant positive impact on performance, both directly and indirectly. Employee engagement and interpersonal communication serve as effective mediators that enhance the relationship between digital competence and performance. The findings suggest that civil servants who possess strong digital skills, coupled with high engagement and effective interpersonal communication, demonstrate better job performance. Novelty/Originality of this study: This study offers a novel contribution by integrating psychological (employee engagement) and relational (interpersonal communication) dimensions as mediators in the relationship between digital competence and performance. While previous studies have focused mainly on technological aspects, this research highlights the importance of human and social factors in driving performance in digitally transforming institutions. The implication of these findings points to the need for a more holistic approach to digital transformation policies in the public sector, where capacity building should not only address technical skills but also foster engagement and communication abilities among employees.
Co-Authors Abdul Hamid Disman Disman Eeng Ahman Fauzan, Muhammad Oceano Hepi Maizon Tjutju Yuniarsih, Tjutju