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Pendampingan Program Keluarga Harapan (PKH) di Kecamatan Cikalon Wetan Desa Cipada Adib Susilo; Muhammad Kurnia Rahman Abadi; Iqbal Imari
Ahmad Dahlan Mengabdi Vol 2 No 2 (2023): ABADI : Jurnal Ahmad Dahlan Mengabdi Edisi September 2023
Publisher : Lembaga Penelitian dan Pengabdian kepada Masyarakat Institut Teknologi dan Bisnis Ahmad Dahlan Lamongan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58906/abadi.v2i2.96

Abstract

Program keluarga harapan (PKH) bertujuan untuk meningkatkan kualitas sumber daya manusia, namun sayangnya program tersebut di kecamatan Cikalong watan belum terlaksana sebagai mana mestinya khususnya di Desa Cipada. Oleh karena itu, tujuan dari pengabdian ini adalah untuk memberikan pendampingan terhadap PKH yang ada di desa Cipada Kecamatan Cikalong Wetan Kab. Bandung Barat agar, alur dan mekanisme penyalur PKH jelas dan tepat sasaran. Metode pengabdian yang digunakan adalah situasi yang berfokus pada pengamatan prosedur dan realisasi program keluarga harapan (PKH) di Desa Cipada Kecamatan Cikalong Wetan Kab. Bandung Barat. Hasil dari pengabdian ini bahwa pendampingan menawarkan model alur untuk penyaluran hingga pencarian dana PKH dari pemerintah kepada masyarakat. Kemudian, mekanisme penyaluran harus memperhatikan beberapa hal yaitu pemerintah setempat sebagai penyelengara kegiatan harus mempersiapkan mekanisme pendukung pendukung seperti rapat koordinasi baik tingkat nasional maupun tingkat daerah untuk validasi data. Kemudian, rekrutmen SDM sebagai binmas dan pengawas penyalur dana yang kompeten dan berkomitmen. Pelaksanaan bimbingan teknis serta, literasi ekonomi masyarakat. Selain itu, pemerintah perlu bekerjasama dengan lembaga nirlaba yang konsen terhadap pengembangan dan pembangunan masyarakat serta perguruan tinggi dalam meningkatkan literasi dan level pendidikan. Sehingga, dapat menaikkan level masyarakat dari kategori penerima bantuan menjadi mandiri.
The Relationship between Price and Service Quality on Consumer Satisfaction: Study on Youth Male Muslim Consumer Suyoto Arief; Adib Susilo; Antoni Julian
Journal of Islamic Economics and Philanthropy Vol. 8 No. 2 (2025): November
Publisher : Universitas Darussalam Gontor

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study aims to seek the relationship between price and service quality on youth male Muslim consumer satisfaction in Indonesia. This study is quantitative study with multiple linear regression analysis. To obtain the data, questionnaire distributed using purposive random sampling, the sample of this study is 160 youth Muslim male. The result of this study shows that price has no relationship with youth male Muslim consumer satisfaction while service quality found to have a positive and significant relationship. Simultaneously, price and service quality have a positive and significant relationship with youth male Muslim consumer satisfaction. The model is explained by variances in this study about 44.3%. This study contributes in the better understanding of youth male Muslim Indonesia in their satisfaction. Company able to take any account to provide product or services to youth male Muslim Indonesia based from this study that price is not the essential factor to them as long as they experience the benefits.
The Relationship between Islamic Business Ethics and Customer Retention: Evidence from Sharia Bank in Ponorogo Adib Susilo; Sadam Maherah Rofiqkhan Putra; Suyoto Arief; Meichio Lesmana
El Barka Journal of Islamic Economics and Business
Publisher : El Barka

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21154/elbarka.v6i1.3979

Abstract

Customer loyalty would lead to customer retention which in turn would lead to company profit. Sadly, the lack of customer awareness on sharia bank led them to the conclusion that Islamic bank is just the same with the conventional bank. Therefore, this paper is aimed to investigate the relationship between Islamic business ethics of Prophet Muhammad character on customer retention at sharia bank in Ponorogo. Moreover, the research on this field is still few to find. The method employs in this study is quantitative method with exploratory factor analysis (EFA) and multiple regression analysis. The respondent of this study is 129 from the customer of sharia bank in Ponorogo. The data was analysed through SPSS 20 tool. This study found that EFA result indicates that from 4 variables of hypotheses which is based from 4 praiseworthy attributes of the prophet namely, siddiq, tabligh, amanah, and fathanah emerged onto 3 variables namely siddiq, tablig, and fathanah due to amanah variable merged into sidiq variables. Meanwhile, regression analysis found that siddiq (X1), tabligh (X2), and fathanah (X3) partially and simultaneously influence the customer retention (Y). The influences of independent variables on dependent variable are about 65.1%. Further analysis in the future studies is suggested with additional variables such as religiosity or TPB and other variables. Moreover, structural equation modelling (SEM) analysis also suggested for future studies in order to achieve advanced results.