Marchelyn Pongsapan
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THE MEASUREMENTS OF BALANCED SCORECARD TO SUPPORT PLANNING AND MANAGEMENT PERFORMANCE IMPROVEMENT AT UB GUEST HOUSE MALANG Marchelyn Pongsapan
Jurnal Ilmiah Mahasiswa FEB Vol 5, No 2: Semester Genap 2016/2017
Publisher : Fakultas Ekonomi dan Bisnis Universitas Brawijaya

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Abstract

Perforance   measurement  is  a  measurement  used   to   help   improve  a company's   management   performance.   In  2014   -   2015   UB   Guest   House experienced  a  decrease in  management  performance  therefore  this  study  aims to measure  the  performance  of UB  Guest  House  as  a  whole not  only in terms of financial  but  in  terms  of  non-financial  so  it  can  be  used  as  a  benchmark  in planning  and improving  activityy  in  UB  Guest  House  Malang  continuously. This research is quantitative descriptive research and  uses field  research or observation techniques  to  collect  data.The primary  data  is  in  the  form of questionnaire  and explained by Balamced Scorecard (BSC). From the analysis result using four perspectives  in  Balanced  Scorecard,  it  showed  that  overall  UB  Guest  House performs well and has a balance performance.Keywords: Balanced  Scorecard,  Financial Perspective,  Customer Perspective, Internal Business Perspective, Growth Perspective and Learning. 
Pengaruh Pemberian Reward dan Motivasi terhadap Kinerja Karyawan Oada PT Prima Indo Papua di Kawasan Industri Makassar KIMA 4 Novita Fransisca; Petrus Oktavianus H; Marchelyn Pongsapan
Botani : Publikasi Ilmu Tanaman dan Agribisnis Vol. 2 No. 3 (2025): September: Botani: Publikasi Ilmu Tanaman dan Agribisnis
Publisher : Asosiasi Riset Ilmu Tanaman Dan Hewan Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62951/botani.v2i3.445

Abstract

Human resources are one of the important aspects that must be managed optimally by organizations in order to provide maximum contribution to achieving company goals. In the current era of globalization, the level of competition between companies is increasingly fierce, requiring organizations to continuously improve the performance of their employees. This study focuses on two main research questions: how does reward provision affect employee performance at PT Prima Indo Papua and how does motivation provision affect employee performance at the company. The purpose of this study is to determine the extent to which rewards and motivation contribute to improving employee performance. The research variables consist of Reward (X1), Motivation (X2), and Employee Performance (Y). The research population was all 40 employees of PT Prima Indo Papua, while the research sample of 31 people was determined using a saturated sampling technique. The types of data used were primary data obtained through questionnaires and secondary data from company documents. Data analysis was carried out using a quantitative method through hypothesis testing, where the null hypothesis (Ho) was rejected if the significance value was <0.05. The results showed that reward provision had a positive and significant effect on employee performance with a significance value of 0.025 <0.05, so the alternative hypothesis (Ha1) was accepted. Similarly, the motivation variable has a positive and significant effect on employee performance with a significance value of 0.044 < 0.05, thus the alternative hypothesis (Ha2) is accepted. Thus, both rewards and motivation are proven to be important factors in improving employee performance at PT Prima Indo Papua. This study implies that company management needs to continue to pay attention to the reward and motivation systems implemented to ensure employee performance is maintained and continuously improved.