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Mikhail Wisnu Wicaksono
Industrial Engineering Department, Petra Christian University, Surabaya, Indonesia
Industrial & Manufacturing Engineering

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Ulasan Pelaksanaan Internal Audit Di PT XYZ Mikhail Wisnu Wicaksono; I Nyoman Sutapa
Jurnal Titra Vol 6, No 1 (2018): Jurnal Online Teknik Industri
Publisher : Jurnal Titra

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Abstract

PT XYZ is a footwear manufacturing company that is part of a European company that seeks to implement QMS in every process to ensure customer satisfaction. In implementing QMS, PT XYZ strives to meet international quality standards to ensure the quality has been run competently. The standards used and which are being pursued by PT XYZ is ISO 9001:2015. Quality can be guaranteed one of them by holding Internal Audit which measure from ISO 19011:2011 based on clause 9.2 of ISO 9001:2015. PT XYZ has implemented ISO 19011:2011 but there needs to be additional related to monitoring and improvement or concern of control and act in PDCA cycle. Monitoring examines the program and audit results and analyzes related to the implementation of risk management findings. Improvement alludes to the recommendations of monitoring results. Complete auditing of the audit report, creating audit documents and auditor performance, feedback collection, training and evaluation of experts, deep and comprehensive internal audit surveys, and monitoring of departments/procedures related to the largest root cause. The addition of procedures can help to better monitor and make better decisions to improve the next internal audit.
Co-Authors I Nyoman Sutapa