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All Journal Jurnal Teknik Mesin Jurnal Titra Jurnal Teknik Industri: Jurnal Keilmuan dan Aplikasi Teknik Industri Journal of Economic, Bussines and Accounting (COSTING) International Journal of Industrial Research and Applied Engineering Conference Proceedings International Conference on Education Innovation and Social Science Matrik: Jurnal Manajemen, Strategi Bisnis, Dan Kewirausahaan
I Nyoman Sutapa
Industrial Engineering Department, Petra Christian University
Aerospace Engineering Automotive Engineering Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Industrial & Manufacturing Engineering Materials Science & Nanotechnology Mechanical Engineering Social Sciences

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Importance Performance Analysis para Penjual di Pasar Mama Papua di Wilayah Kabupaten Mimika Juliana Faluk; I Nyoman Sutapa
Jurnal Titra Vol 10, No 1 (2022): Jurnal Titra Januari 2022
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The measurement regarding the service that government has provide in Mama Papua marketplace to improve the economic which aims on the satisfaction of the vendors about the facilities. This measurement focus on how the people or Papuan mothers could experience great service to create great environmental working place. One of the methods that use for the measurement which is  analysis.  Analysis is the measurement that use to find the  between the performance of a variable and consumer expectations. This shows that it could analyze the difference between the level of interest and the perception of the vendors toward the Mama Papua market service. Moreover, another method that use for the measurement is IPA that stands for importance performance analyze. IPA is the method of measurement that used to determine the level of importance and satisfaction of the vendors in the Mama Papua marketplace by using a quadrant. Optimistically, the facilities should reach the expectation to improve the services at Mama Papua marketplace in Mimika district according to the results.
Perancangan Modul dan Video Pelatihan terkait Gaya Kepemimpinan Supervisor di PT. X Ronan Yadi Sunarto; I Nyoman Sutapa
Jurnal Titra Vol 10, No 2 (2022): Jurnal Titra 10(2) Juli 2022
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Awareness of the various leadership styles will help people to work more effectively by understanding how and why they do what they do, as well as helping them identify where and when they need to adjust their style, especially for supervisors at PT. X. This is because they are in charge of leading and maintaining a department. PT. X is a company engaged in the production of medicines. The company then wants to design training with the help of training modules and videos to increase the effectiveness and efficiency of the training. The analysis was conducted to determine the most dominant leadership style supervisors possess at PT. X is done in two ways, namely analysis based on field observations and analysis based on the theory of Peter G. Northouse. The results of the two analyses indicate the most dominant leadership style possessed by supervisors at PT. X is democratic leadership. The design of training modules and videos considers the criteria for the correct training modules and videos and has been validated by the company.
Dampak Program Enhancement dan Work Engagement Terhadap Kinerja Karyawan Bank Jatim Andreas Kristanto Nahot; I Nyoman Sutapa
Jurnal Titra Vol 10, No 2 (2022): Jurnal Titra 10(2) Juli 2022
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Performance is influenced by individual ability and work engagement. To improve the ability of its employees, Bank Jatim provides a program called enhancement. Based on the annual report of Bank Jatim, the program assessment given is only limited to pre-test and post-test, which if the post-test score is high then the employee is considered good. Therefore, this study aims to determine whether the enhancement and work engagement programs have an effect on employee performance and a description of the work engagement of Bank Jatim employees. The data used in this study is the KPI balanced scorecard from the perspective of learning and growth and finance and questionnaires distributed to 54 employees in all branches throughout East Java. After all the data was collected, the data was analyzed descriptively using the Structural Equation Modeling (SEM) method to determine the effect between variables. The results of this study are enhancement programs have an impact on employee performance but work engagement has no impact on employee performance. In addition, the description of work engagement shows that the majority of employees who get high engagement scores come from employees who have worked under 5 years.
Rancangan Self Evaluation dengan Media E-Filling untuk Sertifikasi ISO 9001:2015 Natanael Tedjakusuma; I Nyoman Sutapa; Indriati Njoto Bisono
Jurnal Titra Vol 9, No 2 (2021): Jurnal Titra
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This study discusses the design of a self-evaluation program with a media called e-filling for ISO 9001:2015. in this e-filling program, it is useful to help an organization create an internal management system faster, easier, and without having to sacrifice production time to prepare for ISO 9001:2015 certification. This e-filling program packs the concept of self-evaluation so that in the program there are various questions that are in accordance with the clauses in ISO 9001:2015 along with the assessment points. so that auditors no longer need to come to a company to audit the completeness of documents to meet the requirements of the ISO 9001:2015 clause. This program, also helps in the COVID-19 pandemic, where it is not recommended to have direct contact between humans, so with this program, auditors no longer need to have direct contact because everything is done online.
Perbaikan Dokumen ISO 9001:2015 Klinik Pratama Universitas Kristen Petra Mendukung Pencapaian Sasaran Mutu CSI Raymond Andika Kopaloma; I Nyoman Sutapa
Jurnal Titra Vol 9, No 1 (2021): Jurnal Titra 9(1) Januari 2021
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This study is about improving the quality document of Klinik Pratama at Univeristas Kristen Petra (UKP). The UKP Klinik Pratama sets several quality objectives, one of which is Customer Satisfaction Index (CSI) or patient satisfaction level which is not explicit enough or clearly stated in some of quality documents, such as Business Process, Standard Operating Procedure (SOP), and Work Instruction IK , so that in its implementation the quality objectives are not achieved optimally.double- The method used in this research is qualitative by relying on data and information from relevant and competent sources. This study used secondary data, namely the quality documents belonging to the UKP Klink Pratama, ISO 9001: 2015 standards and primary data, namely the results of interviews with doctors and paramedics at the UKP Klink Pratama. Processing and discussion are carried out by aligning quality objectives and quality documents, so that the target of quality objectives is clearer and more focused. The results of this study is a the design to improve Business Process documents, especially the flow of patient treatment, improving the SOP, especially the flow of treatment for patients in dentistry and general clinic, also improvement of IK especially for dentistry.
Pengaruh Tuntutan Kerja dengan Moderasi Panggilan Kerja saat Work From Home terhadap Work Engagement pada Guru Timotius Setyono; I Nyoman Sutapa
Jurnal Titra Vol 9, No 2 (2021): Jurnal Titra
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Education is important because we will never stop learning both formally and informally. This is also supported by the government in Article 34, paragraphs (1) and (2) of Law no. 20 of 2003 concerning the National Education System. However, the government program cannot run without the role of the teacher because the teacher is not only tasked with teaching, but also to guide, train, etc. Therefore, it is important for teachers to have work engagement in order to carry out their work well. Especially during a pandemic, where there are changes in teaching procedures that require teachers to adapt and work extra to prepare teaching needs. With the increasing demands of work, gradually this will affect the work engagement of teachers. Therefore, it is important for teachers to have a calling, so that they consider that what they are doing is a service or dedication.
Analisis Bahaya Area Kampus bagi Pihak Eksternal: Studi Kasus di sebuah Universitas Swasta Billy Danuharjo Gani; I Nyoman Sutapa; Benedictus Rahardjo
Jurnal Titra Vol 8, No 2 (2020): Jurnal Titra 8(2) Juli 2020
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This case study was done at a private university located in Surabaya. The aims of this study was to analyze the potential hazards and risks of workplace accidents. The university is preparing for the stage of the Occupational Health Safety Management System (SMK3). The Hazard Identification, Risk Assessment and Risk Control (HIRARC) method is adopted to detect activities on external parties and arrange for its control so that the potential for workplace accidents can be minimized. The design of HIRARC for external parties of university was 51 potenial hazards. This potential hazard has an extreme risk assessment value of 0% , high 24%, moderate 25% and low 51%. The proposed risk control for K3 induction such as guidebook and video safety induction. In addition, risk control is carried out by means of elimination, substitution, administration, and personal protective equipment.
Rancangan Pengurangan Waste Proses Penyusunan Dokumen: Studi Kasus pada Service Level Agreement Perusahaan Rokok Arvin Oktovianus; I Nyoman Sutapa
Jurnal Titra Vol 8, No 2 (2020): Jurnal Titra 8(2) Juli 2020
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The Research is held in a manufacturing company that manufactures cigarettes. The problem that occurs in the company is the ineffectiveness of the process of drafting documents such as organization chart and job description along with job evaluation at the Service Level Agreement in the Compensations & Benefits (C&B) department as the result of waste. Transportation waste occurs as a result of the form of the documents is in the form of hardcopy. Overprocessing waste occurs as a result of operator error in doing the work, so it is necessary to repeat the work process. The analysis technique used in this research is Value Stream Mapping (VSM) which is one of the tools of lean manufacturing. VSM is used as a tool to identify waste from the classification of value added activity and non-value added activity. The elimination of transportation waste is done by using an Electronic Document (e-doc). The elimination of overprocessing waste is done by setting a job family template, setting a complete document checklist, and checking spelling through excel. 
Rancangan Evaluasi Vendor untuk Perusahaan Produksi Helmet dan Jasa Injection Molding Olivia Harsono; I Nyoman Sutapa
Jurnal Titra Vol 10, No 2 (2022): Jurnal Titra 10(2) Juli 2022
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Purchasing department is one of the most important departments because the company relies on the raw goods purchased by the purchasing department. The company also has suppliers or vendors of the raw products that the company needs. Vendor selection is an important task for every company, especially the purchasing department itself. Each vendor that has been selected requires a vendor evaluation to determine the assessment for each vendor that the company has used before. The vendor's assessment has several criteria that must be assessed in the vendor's assessment. Some of these criteria are the quality of the products they provide, the quantity or quantity of each item they send, the accuracy of the delivery by the vendor, the service provided by the vendor, and the last is the comparison of the price of the selected vendor with other vendors. The weighting assessment for each of these criteria was carried out using the AHP paired weighting method. The AHP method will be used to obtain a weighted value for each predetermined criterion. This weighting will later be used to assess each vendor in the company. The results of calculations using AHP state that these data are consistent and can be weighted.
Pengaruh Job Demand, Burnout, dan Job Satisfaction terhadap Turnover Intention Pegawai di PT. Telkomsel Alexander Marcel Putra Perdana; I Nyoman Sutapa
Jurnal Titra Vol 9, No 2 (2021): Jurnal Titra
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In company, a high turnover rate will have negative impact such as emergence of recruitment cost, training cost and decrease the productivity rate. Every company must take notice on some aspect like job demand, burnout, and employee’s job satisfaction. Based on employee interview, in PT. Telkomsel, there are many people following the early retirement program. He also said that he is exhausted at work. Therefore, this observation aims to find out whether there is an effect between job demand and turnover intention through burnout and job satisfaction. This research was done by distributing a questionnaire to 76 employees. After all data was collected, observer will analyze descriptively and test some hypothesis with Structural Equation Modelling method to know the impact between those variable. The results of the study stated that job demand had no significant effect on turnover intention, but burnout and job satisfaction were able to become mediating variables because both had a significant effect on turnover intention. In addition, job demand has a significant effect on burnout and job satisfaction.This research can be useful for the company to decreases the turnover intention rate.
Co-Authors Aditya Rivky Pratama The Agnes Yosephine Kosasih Alexander Marcel Putra Perdana Andreas Kristanto Nahot Arigraha Santoso Arvin Oktovianus Benedictus Rahardjo Billy Danuharjo Gani Caroline Esther Suhartono Chintya Frisca Novita Christian Wibisono Christine Christine Christofer Kenny Yandra Cristofer Javier Dhamma Prabha Dewa Edo Kurniawan Elizabeth Winona Felicia Indranatan Felicia Layrensius Fenny Nilawati Kusuma Fransiska Fransiska Gerald Gerald Gregorius Andrew Ang Halim Junaidi I Dewa Made Tastra Asrama I Gede Agus Widyadana I Gede Agus Widyadana I Gede Agus Widyadana I Gede Riana Ieneke Kathryn Kodrat Indriati Njoto Bisono Indriati Njoto Bisono Ivan Yosia Raharjo Jani Rahardjo Jani Rahardjo Jani Rahardjo Joan Cristopall Chandra Jonathan Albertus Gunawan Juliana Faluk Kelvin Irawan Krisna Wahyudi Lubalu, Anthonia M.D. Kurniawati Magdalena Wullur Melisa Chan Mohammad Sukri Bin Mustapa Natanael Tedjakusuma Natasya Graciella Bernadine Boediono Nathanael Andrew Hotma Nico Gabriel Sanjaya Olivia Harsono Prayonne Adi Raymond Andika Kopaloma Regasia Singkali Rianty Oshin Allo Bunga’ Richie Ruslim Ronan Yadi Sunarto Rudy Darmawan S. Febriana Salil Kumar Roy Steven Pringgo Tengku Riza Zarzani N Theofilia Jade Oroh Timotius Limanto Timotius Setyono Togar Panjaitan Victor Chiarouven Yosi Kurniawan