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Journal : ComTech: Computer, Mathematics and Engineering Applications

Analisis dan Perancangan E-CRM Pada Perusahaan Advertising Hendarti, Henny; Suryanto, Suryanto; Septianto, Otto Fikri
ComTech: Computer, Mathematics and Engineering Applications Vol 1, No 1 (2010): ComTech
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/comtech.v1i1.2208

Abstract

The purpose of this study was to analyze the needs and customer satisfaction in service advertising and design an attractive site customer satisfaction, user friendly and dynamic. Ways to do research using analytical method, data collection method, and design method. The collection of data and information were done through a field research. The results obtained from this research is the design of e-CRM applications (Electronic Customer Relationship Management) which aims to produce an interactive Internet-based applications for any strategy to enhance relationships with existing customers, increase new customers and increase profits from the sale. In addition, companies can thrive in providing quality service to our customers, which in turn can increase its profit. The conclusion of this research is to create a dynamic website, which is useful for providing better services to consumers, thus increasing profits for customers and companies.
Aplikasi Pemasaran Berbasis Web PT XYZ Hendarti, Henny; Mariani, Vini
ComTech: Computer, Mathematics and Engineering Applications Vol 4, No 2 (2013): ComTech
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/comtech.v4i2.2664

Abstract

Marketing plays an important role in determining the success of a company's sales. Marketing of goods or services over the Internet opens an opportunity for a company to expand the business into new markets, and compete with other businesses in the same field. It is because the internet offers wider selection of good products, service products, and prices. Thus, customers can be sure in choosing and buying of goods and services. For that e-marketing is introduced as an marketing strategy that integrates internet and marketing. A study was conducted to develop e-marketing application for PT XYZ as a company that produces and sells men’s apparel and accessories. The methodology used in developing the e-marketing application is library research, field research, and a seven-stage approach to build e-marketing. The e-marketing strategy developed is expected to expand market share and increase sales. Additionally, it is expected to be a powerful strategy to build relationships with customers, providing information of both company and its products.
Evaluasi Sistem Informasi Aktiva Tetap pada PT TMS Suardi, Imelda; Hendarti, Henny
ComTech: Computer, Mathematics and Engineering Applications Vol 4, No 2 (2013): ComTech
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/comtech.v4i2.2537

Abstract

The purpose of this study is to evaluate and assess how well the information system of fixed assets implemented by PT TMS (including general control and application control) in minimizing the current risks through the implemented controls. The methodology used is literature study by collecting data from a variety of books related to the topic and field research, such as observation, interviews, and questionnaires. Results of the evaluation are risks that exist in the system presented in the form of matrix of risk and control which consist of problem findings, potential risks (impact and likelihood) and the reliability of existing control (design and effectiveness). The general control applied by the company is found quite well, but the application control still needs improvement.
Evaluasi Sistem Informasi Penjualan Pada PT XYZ Nelly, Nelly; Hendarti, Henny; Mariani, Vini
ComTech: Computer, Mathematics and Engineering Applications Vol 4, No 2 (2013): ComTech
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/comtech.v4i2.2538

Abstract

The study aims to evaluate the sales information system of PT XYZ whether the system supports the company's goals, as well as to determine the problem and control done by the company. Literature study and field studies through observation, interviews and checklists are implemented. The results of this evaluation are weaknesses in information systems presented on matrices of risk assessment and audit reports. The evaluation discovers the weaknesses of each control which are the potential risks and recommendation need. The controlimplemented by the company still needs to be improved further, particularly in the controls of input and output which are still weak.
Implementasi Aplikasi Harga Pokok Produksi pada UKM Mariani, Vini; Christian, Lianawati; Hendarti, Henny
ComTech: Computer, Mathematics and Engineering Applications Vol 6, No 1 (2015): ComTech
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/comtech.v6i1.2297

Abstract

The accuracy of the production cost report is the basis of the control and decision making. Production cost affects the selling price of a product. The purpose of the study is to examine the procedures, forms, and reports relating to accounting information system production cost calculation in SMEs, analyze and design information systems that can support the planning and control of production information system ranging from production planning to report the cost of production by using The weighted average method. The methodologyused is the method of data collection, information and interviews. The method of designing the production cost is Object Oriented and Design. Program language used is Visual Basic. Implementation of the production cost applications in small and medium enterprises (SMEs) is to make application of MO estimation recording process and MO rate, cost card standard recording, WIP process recording, the quotation letter of raw materials, receipt of goods recording, the working hours card recording, cash expenditures recording, WIP transfer unit recording (work in process), the process of the final WIP units recording.
Evaluasi Sistem Informasi Penjualan dan Piutang Dagang pada PT. LMY Hendarti, Henny; Leonard, Leonard; Thamrin, Agus; Yohanes, Yohanes
ComTech: Computer, Mathematics and Engineering Applications Vol 2, No 1 (2011): ComTech
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/comtech.v2i1.2720

Abstract

The purpose of this research is to evaluate and test the reliability of sales and accounts receivable information system of PT. LMY in order to help overcome the problems faced by the company. The methods used are literature review and field researches such as interviews, checked-question lists, observations and analysis. Audit around the Computer is used as the audit method. The evaluation results in some discoveries of the advantages and disadvantages of the sales and account receivable information systems used, where the disadvantages allow for the potential risks. The conclusion based on the obtained evaluation results on the control of information systems sales and accounts receivable company is that any improvement is still needed, especially on the control of security management as well as boundary. Thus, it is necessary for the company to do audits regularly on sales and account receivable information system so that the information system can be more reliable. 
Pengukuran Manajemen Risiko Teknologi Informasi dengan Metode Octtave-S Hendarti, Henny; Maryani, Maryani
ComTech: Computer, Mathematics and Engineering Applications Vol 5, No 2 (2014): ComTech
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/comtech.v5i2.2336

Abstract

The purpose of this paper is to measure risks to identify company's assets and analyze risks, and to do strategic planning of security protection and minimize risk. Research used case study by reading materials dealing with the OCTAVE-S method. Observation was done directly to the relating parties through an interview, as well as using a questionnaire based on the OCTAVE-S method. The result obtained from this research is risk management of information technology in order to minimize the risks. Based on the findings obtained, it is expected company can identify potential risks and mitigate them efficiently and effectively.
Pengukuran Resiko Manajemen Proyek Teknologi Informasi pada PT MSI Hendarti, Henny; Arifin, Firman; Deviaty, Desy
ComTech: Computer, Mathematics and Engineering Applications Vol 2, No 2 (2011): ComTech
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/comtech.v2i2.2812

Abstract

Pengukuran resiko manajemen proyek teknologi informasi ini bertujuan untuk mengetahui bagaimana penerapan manajemen proyek teknologi informasi (TI) berjalan pada PT MSI agar penerapannya dapat sesuai dengan tujuan bisnis yang diharapkan oleh perusahaan dan memperkirakan resiko-resiko apa yang mungkin terjadi. Metode penelitian yang digunakan adalah studi kasus di mana teknik pengumpulan data meliputi studi kepustakaan serta studi lapangan yang meliputi wawancara, kuesioner, dan studi dokumentasi. Pendekatan untuk melakukan pengukuran resiko teknologi informasi pada PT MSI adalah PMBOK (Project Management Body Of Knowledge). Hasil yang dicapai adalah ditemukannya resiko-resiko yang mungkin terjadi pada proyek. Simpulan dari penelitian ini adalah PT MSI sudah menerapkan manajemen proyek teknologi informasi dengan cukup baik melalui proses inisiasi, perencanaan, pelaksanaan dan pengendalian, evaluasi proyek dan penutupan proyek. Hal ini dilihat resiko yang ditemukan tidak banyak dan hanya dibutuhkan sedikit perbaikan dalam mengelola resiko pada proyek tersebut. Namun perusahaan belum melakukan pengukuran terhadap resiko manajemen proyek TI.