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Implications of Organizational Culture, Servant Leadership, Competence on Quality of Work Life and Employee Performance Syar'i Garment Maria Eliza; Nimas Aryany Pratiwi
LAA MAISYIR: Jurnal Ekonomi Islam VOL 8, NO 1 (2021)
Publisher : Universitas Islam Negeri Alauddin Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24252/lamaisyir.v8i1.18674

Abstract

In Surabaya, there is PT. X, which runs a syar'i garment SME business. The size of the area and the number of employees make this company have certain efforts to run its business. This study analyzes the influence of Organizational Culture, Servant Leadership, and Competence on Quality of Work Life and Employee Performance (Case Study of Syar'i Garment SMEs). This study uses a quantitative approach. The research hypothesis testing is carried out using a Structural Equation Model (SEM) based on Partial Least Square (PLS). The study results explain that organizational culture has a significant influence on the quality of work-life. Servant Leadership has no significant effect on the quality of work life, competence has a significant effect on the quality of work life, and organizational culture has a considerable impact on employee performance. Servant Leadership does not affect employee performance, competence has a significant effect on employee performance, and quality of work-life significantly affects employee performance.
PENERAPAN BALANCED SCORECARD SERTA ANALISIS SWOT DALAM PERANCANGAN STRATEGI PADA BADAN USAHA MILIK DAERAH PT BANK X Wahyudi Kukuh; Nimas Aryany Pratiwi; Maria Eliza
Jurnal Ilmu Manajemen Vol 9 No 4 (2021)
Publisher : UNESA In Collaboration With APSMBI (Aliansi Program Studi dan Bisnis Indonesia)

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (610.105 KB) | DOI: 10.26740/jim.v9n4.p1487-1499

Abstract

The Balanced Scorecard analyzes the overall performance of the organization through four perspectives. This study tries to show a Balance Scorecard perspective, then a SWOT analysis and can determine the company's position according to the Internal External Matrix. The object of this research is a holding company in the banking sector. Data collection methods in this study are primary and secondary data. Primary data can be obtained through interviews with key informants, and secondary data is obtained through documentation of the required data obtained from PT Bank X. The matrix is in accordance with the company's SWOT, then the results will be clarified using the IFE Matrix (Strength - Weakness) and EFE Matrix (Opportunities - Threats). The two Matrix that has been formed are plotted into the Internal - External Matrix and are in quadrant 1, so that PT Bank X's strategic position can be found in the Grow and Build position. The most appropriate strategy based on the Grow and Build position is to apply an Intensive Strategy with a specific strategy using market development strategies and product development. Based on the analysis of the BSC and IE Matrix, a strategic recommendation is produced on product development, including making efforts to improve the quality of human resources, improve credit quality, and digitize banking in preparing for competition in the era of industrial revolution 4.0.