Article Per Year (5 Year)
p-Index From 2021 - 2026
0.23
P-Index
This Author published in this journals
All Journal ASEAN Journal on Hospitality and Tourism
Philip Michael Ross Smith
RMIT International University
Humanities Engineering Social Sciences

Published : 1 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search

 1 
Exploring Turnover Intentions and Work Engagement: A Mediation-Moderation Approach in the Malaysian Hospitality Industry Anantha Raj A. Arokiasamy; Jayaraman Krishnaswamy; Philip Michael Ross Smith
ASEAN Journal on Hospitality and Tourism Vol. 19 No. 3 (2021)
Publisher : Centre For Tourism Planning and Development

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5614/ajht.2021.19.3.04

Abstract

In the hospitality industry, staff turnover is a big problem. The aim of this paper is to explain how, using career construction theory (CCT), turnover intentions are linked to work engagement. An analysis of 36 independent star-rated hotels in Peninsular Malaysia finds that the root cause is orientation to happiness (OTH). OTH found a negative association between work engagement and employee attrition intentions in the report. Furthermore, perceived organizational support (POS) was established as a major boundary condition, with lower levels of POS resulting in a poorer mediated relationship. This study’s theoretical and practical results would benefit the hospitality industry.
Co-Authors Anantha Raj A. Arokiasamy Jayaraman Krishnaswamy