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All Journal Metris: Jurnal Sains dan Teknologi Jurnal Teknologi Maritim Proceeding Maritime Business Management Conference
Yugowati Praharsi
Politeknik Perkapalan Negeri Surabaya
Civil Engineering, Building, Construction & Architecture Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Industrial & Manufacturing Engineering Mechanical Engineering Social Sciences

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Studi Literatur Indikator Kinerja Pelabuhan Secara Internal Dan Eksternal Yugowati Praharsi; Fitri Hardiyanti; Devina Puspita Sari; Ristanti Akseptori; Aditya Maharani
Jurnal METRIS Vol. 23 No. 02 (2022): 2022
Publisher : Prodi Teknik Industri, Fakultas Teknik - Universitas Katolik Indonesia Atma Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25170/metris.v23i02.3258

Abstract

Banyaknya Pelabuhan di Indonesia yang belum menerapkan Key Performance Indicator dalam evaluasi operasional kerjanya dan minimnya pengembangan teknologi sebagai nilai tambah dalam operasional Pelabuhan di Indonesia. Dilakukannya evaluasi dan pengukuran kinerja berdasarkan pada standar yang ada merupakan hal yang cukup penting dalam peningkatan kualitas kerja. Penelitian ini bertujuan untuk memberikan rumusan KPI dengan merujuk pada gabungan metode BSC dan PESTLE untuk meningkatkan kinerja pelabuhan. Penggabungan metode BSC dan PESTLE yang juga disertai dengan konsep sustainability, smart dan green port. Metode BSC digunakan sebagai ukuran kinerja perusahaan secara keseluruhan tetapi lebih menitikberatkan pada aspek internal perusahaan, sedangkan PESTLE digunakan sebagai ukuran kinerja pada aspek eksternal pelabuhan. Berdasarkan hasil studi literatur, metode-metode tersebut terbukti dapat digunakan sebagai alat ukur kinerja pelabuhan, sehingga perlu diintegrasikan karena perusahaan harus berada pada posisi kompetitif dengan informasi internal dan eksternal yang dibutuhkan. Oleh karena itu, penggunaan KPI yang telah dirumuskan dalam proses evaluasi kinerja Pelabuhan cukup penting untuk dilakukan.
PENGELOLAAN TINGKAT PEMAKAIAN LAPANGAN PENUMPUKAN DAN TINGKAT PENGGUNAAN DERMAGA di PT TERMINAL TELUK LAMONG Yugowati Praharsi
Jurnal Teknologi Maritim Vol 2 No 1 (2019): Jurnal Teknologi Maritim
Publisher : Pusat Penelitian dan Pengabdian Masyarakat (P3M) - PPNS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35991/jtm.v2i1.431

Abstract

Judgement Yard Occupancy Ratio (YOR) and Berth Occupancy Ratio (BOR) at PT Terminal Teluk Lamong have not entered the optimal operational performance. YOR and BOR into one assessment in looking at the performance of the port of unloading so that relevant to researched. The purpose of this study is to: 1. Analyze the relationship between YOR and BOR in the PT Terminal Teluk Lamong, 2. Make mathematical modeling, 3. Compile estimates the development performance upcoming of YOR and BOR using a linear regression, forecasting double moving average, and double exponential smoothing with the smallest error, 4. Create Strategies and solutions to improve operational performance YOR and BOR PT Terminal Teluk Lamong, 5. Analyze the feasibility of investment on the results of strategies and solutions YOR and BOR. Results show correlation. value of 0489 which means quite a significant effect. The results of the modeling shows positive values so that forecasting would always go up. The value in the year 2020 forecast shows the optimum standard yet on YOR of 54.57% and the BOR is not good because it exceeds the standards established by the Government of the value of 76.74%. The results of the Analytical Hierarchy Process, shows that the main priority of the plan is the addition of length quay. The addition is planned to be a viable investment for the company with the highest Payback Period criteria 5 years 8 months, the Net Present Value of Rp447.341.169, Internal Rate of Return of 19% and Profitability Index of 1.91.
MANAJEMEN PERBAIKAN KUALITAS DENGAN METODE DMAIC PADA PROSES MACHINING PRODUK VS Anni Intan Faricha; Yugowati Praharsi; Farizi Rachman
Proceeding Maritime Business Management Conference MBMC: Proceeding Maritime Business Management Conference 2023
Publisher : Program Studi D4-Manajemen Bisnis, Jurusan Teknik Bangunan Kapal, Politeknik Perkapalan Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33863/mbmc.v2i2 2985-379.2593

Abstract

Quality Management is one of the activities of a foundry manufacturing company in order to develop and continue to manage the business processes in it. One of the VS casting products has a production period of 1 month from the injection moulding process to the machining stage using CNC lathe and milling. In quantity, many products have quality levels that are not up to standard. Based on data from the beginning of the year in February 2023, observations were made for 1 month to recap the production results in the finishing department of the machining section. It was recorded that there were 40% defective products out of a total of 686 pcs. After making improvements using the DMAIC method, the finished good machining target has increased to 52%. Coupled with the help of Minitab statistical software in calculating the sigma value from 2.09 can change to 2.2 with an initial DPMO of 275,520 down to 261,662. The calculation is also equipped with a cause analysis using the 4M + 1E factor and the implementation of improvements to each cause. The writing of this paper also provides advice on using form control to anticipate the loss of quality in VS products.
ANALISIS RISIKO OPERASIONAL AKIBAT KERUSAKAN PACKAGING DAN FERRO NICKEL PADA PERUSAHAAN LOGISTIK SURABAYA MENGGUNAKAN METODE FMEA DAN FISHBONE DIAGRAM Nurin Cahyantika; Gaguk Suhardjito; Yugowati Praharsi
Proceeding Maritime Business Management Conference MBMC: Proceeding Maritime Business Management Conference 2023
Publisher : Program Studi D4-Manajemen Bisnis, Jurusan Teknik Bangunan Kapal, Politeknik Perkapalan Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33863/mbmc.v2i2 2985-379.2599

Abstract

The Surabaya Logistics Company has a form of integration of all Freight Forwarding businesses in general, starting from the goods sent to the goods arriving at the destination country. In all Freight Forwarding business activities, problems are certainly not spared. The problems that occur are packaging damage and Ferro Nickel. Damage to the packaging and Ferro Nickel occurred because the Hoang Trieu 69 or break bulk ship did not use a professional guide ship so the Hoang Trieu 69 or break bulk ship hit a coral reef which couldtear the ship's wall. Damaged packaging and Ferro Nickel resulted in less effective operational activities. This loss has an impact on operational activities at the Surabaya Logistics Company. The purpose of this research is to identify and analyze the problem, theconsequences it causes, and the solution to the problem. So this study uses the Failure Modeand Effect Analysis (FMEA) method to look for risks that are processed to calculate the RiskPriority Number (RPN) and critical risks found in the Surabaya Logistics Company. Criticalrisks are used to find the root cause using the Fishbone Diagram method. In this study uses the Failure Mode and Effect Analysis (FMEA) method and the Fishbone Diagram method. The results of the study show that there is 1 critical risk that requires risk management. In handling risk at the Surabaya Logistics Company, it uses 4 strategies, namely immediate action, immediate attention, periodic attention, and annual evaluation. So this research was conducted to minimize the future of the Surabaya Logistics Company.
ANALISIS KETERLAMBATAN PROSES BONGKAR MUAT KAPAL BULK CARRIER DENGAN METODE FMEA PADA PERUSAHAAN PELAYARAN DISURABAYA Erna Amalia Nugrahini; Gaguk Suhardjito; Yugowati Praharsi
Proceeding Maritime Business Management Conference MBMC: Proceeding Maritime Business Management Conference 2023
Publisher : Program Studi D4-Manajemen Bisnis, Jurusan Teknik Bangunan Kapal, Politeknik Perkapalan Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33863/mbmc.v2i2 2985-379.2604

Abstract

Shipping companies in Surabaya actively carry out coal loading and unloading on bulk carrierships with an average cargo of 39,400 MT. Based on company data, the loading and unloading process in one year experienced 19 incidents of delays. There were 8 incidents ofloading delays and 11 incidents of unloading delays. This incident resulted in reduced profitsbecause operational costs increased every day. This research aims to identify the root causesof delays in loading and unloading and provide mitigation strategies. This research uses the fishbone method to identify the root causes of loading and unloading delays and the FMEA (Failure Mode And Effect Analysis) to identify the most dominant root causes. Meanwhile, mitigation strategies are determined by interviewing company experts and journal referencesthat are in line. The results showed 12 root causes of delays consisting of 5 factors (man, machine, method, materials, and environment). The dominant root cause in the FMEA questionnaire shows waiting for the arrival of coal trucks to the warehouse, with an RPN value of 346,5. From these results, recommendations for improvementsthat can be made arecoordination with shippers, and agents, and the need to improve port facilities.
ANALISIS KEPUASAN PELAYANAN KONSUMEN DI PERUSAHAN PELAYANAN PUBLIK MENGGUNAKAN METODE IMPORTANCE PERFORMANCE ANALYSIS DAN ZONE OF TOLERANCE Firman Hidayat; Devina Puspita Sari; Yugowati Praharsi
Proceeding Maritime Business Management Conference MBMC: Proceeding Maritime Business Management Conference 2024
Publisher : Program Studi D4-Manajemen Bisnis, Jurusan Teknik Bangunan Kapal, Politeknik Perkapalan Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33863/mbmc.v3i1.3243

Abstract

This company is one of the public service companies in Tuban Regency. In the past 2 (two) years there has been a decline in company transactions. There has been no evaluation regarding the influence of consumer satisfaction on company transactions. This research aims to determine the causal relationship between service quality and consumer satisfaction with sales transactions. This research uses data obtained from consumer satisfaction questionnaires which were randomly distributed to 96 consumers. This research uses the Importance Performance Analysis (IPA) and Zone Of Tolerance (ZOT) methods with the help of the SPSS 26. The results show that from the 25 attributes of the questionnaire statements, there are 21 attributes with negative values on the Service Quality radar diagram, there are 5 attributes that is in Quadrant 1 of the Cartesian Importance Performance Analysis Diagram, and 5 attributes are outside the Zone Of Tolerance. 5 attributes that are outside the Zone of Tolerance become priorities for improving company services and are given recommendations. Companies need to improve services regarding: monitoring of HSE SOPs, competency of service officers, reliability of scheduling systems, and integrated information systems to improve the quality of company services as consumer expected.
Co-Authors Aditya Maharani Akseptori, Ristanti Anni Intan Faricha Devina Puspita Sari Erna Amalia Nugrahini Farizi Rachman Firman Hidayat Fitri Hardiyanti Gaguk Suhardjito Merlin Dyah Wati Nurin Cahyantika