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Managing Government Digital Reputation through Big Data Processing Khoirun Nisa'; Effy Rusfian; Zaenab Zaenab
JKAP (Jurnal Kebijakan dan Administrasi Publik) Vol 22, No 2 (2018): November
Publisher : Magister Administrasi Publik

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (996.164 KB) | DOI: 10.22146/jkap.31810

Abstract

The objective of this paper is to assess government reputation management performance by lev-eraging Big Data technology, internet, and public relations capacity, in particular creating credible information for the public. The research used a case study methodology on Indonesi-aBaik.id management for the period between 13th September to 13th October, 2017. The focus of the research was on the degree to which big data processing influenced communication, pub-lic persuasion, and content. Research techniques used to collect data including in-depth inter-views, observation, and literature review through elated techniques. Research findings indicate that effective Big Data processing is underpinned by quality data analysis and creative content development skills. This research contributes to knowledge on the application of online reputa-tion management processes for public relations officials and general readers based on the four steps of management process by Cutlip as applied to reputation management analysis using Big Data technology effectiveness. Based on the result of the research the government reputation management practice should also followed by higher competence of the public relation officials especially on the skill of reputation management process and public persuasion skill, thus, the process of creating credible information can be done adequately.
Managing Government Digital Reputation through Big Data Processing Khoirun Nisa'; Effy Rusfian; Zaenab Zaenab
JKAP (Jurnal Kebijakan dan Administrasi Publik) Vol 22, No 2 (2018): November
Publisher : Magister Ilmu Administrasi Publik

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22146/jkap.31810

Abstract

The objective of this paper is to assess government reputation management performance by lev-eraging Big Data technology, internet, and public relations capacity, in particular creating credible information for the public. The research used a case study methodology on Indonesi-aBaik.id management for the period between 13th September to 13th October, 2017. The focus of the research was on the degree to which big data processing influenced communication, pub-lic persuasion, and content. Research techniques used to collect data including in-depth inter-views, observation, and literature review through elated techniques. Research findings indicate that effective Big Data processing is underpinned by quality data analysis and creative content development skills. This research contributes to knowledge on the application of online reputa-tion management processes for public relations officials and general readers based on the four steps of management process by Cutlip as applied to reputation management analysis using Big Data technology effectiveness. Based on the result of the research the government reputation management practice should also followed by higher competence of the public relation officials especially on the skill of reputation management process and public persuasion skill, thus, the process of creating credible information can be done adequately.
Collaboration Governance On Ecotourism Belitung Unesco Global Geopark Wahyudi Utomo; Effy Rusfian; Martani Huseini
Journal Of Social Science (JoSS) Vol 3 No 4 (2024): JOSS : Journal of Social Science
Publisher : Al-Makki Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57185/joss.v3i4.303

Abstract

This study aims to analyze the governance of collaboration of the Belitung Ecotourism UNESCO Global Geopark. Attention is given to the study of collaboration governance considered one of the key issues of success in the context of Belitung tourism development as part of the UNESCO Global Geopark network. The contribution and role of each actor whether from the government, private sector, community, or community has made a positive contribution to building sustainable and environmentally sound tourism quality. This research uses a sequential mixed methods research exploratory approach, in this research data is obtained through in-depth interviews, document reviews, and surveys so that the triangulation process can be carried out more completely. Research informants consisted of elements of government, the private sector, associations, society, and communities. A total of 13 informants were interviewed and 31 people responded to the survey. The results show that trust, values, and social networks have become the glue and bind each actor so that they function as a basic element to form a good collaboration.